Identify, monitor, and execute timely account expansions with real-time reports and indicators.
Proactively identify at-risk customers and prevent churn using automation, early warning insights, and more!
Understand your customers interactions with your product and make informed product success decisions.
Define and track onboarding by phase, user progress, account, and portfolios.
Intelligence-driven, scalable insights for onboarding, adoption, retention, and revenue growth.
Handle this critical component of the post sales customer journey.
We aren’t just any Customer Success platform. We have the insights, imagination, and technology that others don’t.
Get a complete view of your customer and all their moving parts.
Deliver consistent customer experiences and repeatable success.
Create the right scoring system for your organization.
Create alert rules that are flexible.
Manage, analyze, and optimize your customer interactions.
Track your tasks easily by account, product, and outcome categories for better efficiency.
Create dynamic segment across accounts and users.
Drive adoption, upsell and cross-sell using extensive product data.
Automate your actions, alerts, playbooks and more.
Proactively uncover key insights and receive data-driven recommendations for your team.
Transcribe your calls and catch key phrases used by customers to trigger actions.
Improve decision making and actions for enhanced outcomes.
Unlock value from your data with our embedded Business Intelligence solution.
Meet the industry’s first virtual assistant (SIA) designed for customer success and account management.
Our core values, team, and community
Get in touch anytime.
Don’t miss an episode of the Customer Success Intelligence Podcast
Our annual survey captures the current state of CS Intelligence and automation.
Resources for new and seasoned Customer Success teams.
Features and SDKs you can integrate into your apps.
Calculate the potential ROI you could achieve with SmartKarrot CS.
Explore the blog for ideas, insights, and inspirations for customer success teams.
Want more?Sign up for our monthly newsletter.
Showing Results: 21
Gain a comprehensive guide to account risk management with insights. From proactive onboarding to scenario planning, learn the strategies that drive sustained success.
30 Nov, 2023
Discover the essential crisis playbook for Key Account Managers. Learn why preparedness is crucial and explore key elements of an effective crisis strategy.
25 Oct, 2023
Discover the Strategic Account Manager’s playbook for long-term success. Learn essential strategies to nurture client relationships and drive mutual growth.
Gain mastery in Key Account risk mitigation through the guidance of playbooks, equipping account managers to tackle challenges proactively.
Master the art of successful customer onboarding with the Key Account Manager’s Playbook. Tailor onboarding, define milestones, foster communication, and iterate with feedback.
12 Oct, 2023
Unlock the power of QBR Playbooks to enhance client relationships and achieve sustainable growth. Dive into our latest blog for expert insights and strategies.
10 Oct, 2023
Unveil the power of account farming playbook techniques to consistently deepen relationships and maximize profits.
09 Oct, 2023
Empower Account Managers with Playbooks: Revolutionizing Strategic Planning and Execution in a Complex Business Landscape.
Discover Hidden Opportunities and Maximize Revenue Through Account Mining. Dive into our strategic playbook for sustained business growth.
05 Oct, 2023
Unlocking Growth: The Power of Playbooks in Enterprise Account Management. Learn to build strong client relationships and drive revenue
Risk mitigation in Key Account Management: Solving KAM challenges has never been this exciting! Dive into discover expert insights and success strategies
20 Sep, 2023
Unlock the secrets to Key Account Management excellence! Our survey report is your golden ticket to KAM success. Download it today and start the journey!
11 Sep, 2023
Sign up for SmartKarrot’s newsletter.
See how SmartKarrot can help you deliverwinning customer outcomes at scale.