A single platform connecting 360 view to actionable insights across the customer journey. An innovative approach to customer engagement, retention, revenue growth and life-time value.
Drilled down portfolio views across health score, lifecycle and subscription tiers. Identify at-risk and upsell opportunities easily.
Create, manage and monitor customer touchpoints. Operationalize your high, hybrid and tech-touch strategies.
Easily track onboarding phases and adoption metrics. Drive adoption and feature announcements.
Configure tasks and alerts. Enable the personalization engine and automate multi-channel campaigns..
SmartKarrot’s configurable scoring allows you to prioritize & track accounts effectively. Easily drill down into at-risk or upsell potential accounts. You can also view by lifecycle stage and subscription tiers.LEARN MORE
Get comprehensive account data across revenue, support, tasks and activities in one screen. View by portfolio, individual accounts and overall organization. Configurable views offer additional flexibility.LEARN MORE
SmartKarrot allows feature adoption analytics across the user journey. It also allows you views at product level as well as account level. This aids product owners in assessing the usage trends for improved product adoption.LEARN MORE