- Add our Core SDK (a single line in the header file) to your app.
- Configure app details in the settings section.
- Send in event data through API calls. Documentation here.
In a couple of days, event data shows up in the dashboard, based on user interactions. Find DETAILED DOCUMENTATION HERE, on how to proceed.
Never run blind on your product usage analytics anymore ! And, don’t settle for static scoring.
Product Engagement Indices: measuring the factors that count
Creating an automated engagement score based on product usage is hard, getting actionable insights from it, even tougher. Allow us to help.
Our cumulative engagement score tracks five key criteria to offer granular visibility about how customers use your app. SmartKarrot gives your Customer Success & Product Management teams clear metrics instead of dizzying reports so they can focus on what matters, taking users from trial to ‘regular & happy’.
“Vanity Metrics: Good for feeling awesome, bad for action.” – Tim Ferris.
If you want to setup a paid version on a private cloud, please contact us on firstname.lastname@example.org with the details of your need.
Good CS platform for B2B businesses.Dheeraj SFounder & CEO, Playablo
We are excited to be able to track the usage of our features and proactively take actions to address as required. It was a very tedious process for our CSM team to manually track it across various customers. Also, the ability to set automated alerts ensures we can focus our energies where required.
Combination of Automation and Analytics for great CS.Rohit GCEO and Co-Founder, Simplify 360
What we were looking for was excellent insights of what our customer was doing in our platform. Have event-driven notification that could improve platform usages. The platform helps in capturing and tracking events, personalized communication with the targeted audience through multiple channels and monitor customer health scores.
Get in depth Insights of usage and Segment your users in Smart Way.Ravi RChief Delivery Officer, Simplify 3X
SmartKarrot brings in quite lot of features that will help both B2C and B2B clients significantly in knowing the customer and usage pulse and then take necessary actions by creating segmentation at more granular level.
Brilliant blend of analytics and insights with action for customer retention and growth.Srikant CPresident, Engagedly Inc.
Smart Karrot platform is unique in that, it helps in capturing and tracking user behaviors based on events and that can trigger personalized communication to the targeted audience. These can be easily be customized as well. In addition, the product also has built in survey tools!