Customer Success | 8 MIN READ
Jul 22, 2022
As a new CSM, do you want to learn how to calculate the ROI of customer educatio...
Customer Success | 5 MIN READ
Jul 21, 2022
Customer data silos have always been a challenge for any customer success profes...
Customer Success | 5 MIN READ
Jul 20, 2022
Customer success specialists are the first step in the hierarchy of the customer...
Customer Success | 6 MIN READ
Jul 18, 2022
Want to learn the art of getting your customers to say yes as a CSM? If yes, che...
Customer Success | 5 MIN READ
Jul 8, 2022
Have you ever received a price objection from the customers and did not know wha...
Customer Success | 5 MIN READ
Jul 7, 2022
Do you know the best ways to measure customer emotions as a CSM? If not, check o...
Customer Success | 9 MIN READ
Jul 6, 2022
Are you aware of the questions that new Chief Customer Officers must ask themsel...
Customer Success | 9 MIN READ
Jun 30, 2022
Many CSMs want to ensure effective use of customer success during mergers and ac...
Customer Success | 13 MIN READ
Jun 27, 2022
As a customer success manager, have you encountered any ethical dilemmas? If yes...
Customer Success | 3 MIN READ
Jun 24, 2022
Do you want to know the real deal between customer success and the marketing tea...
Customer Success | 5 MIN READ
Jun 23, 2022
What are the roles and responsibilities of a VP - Customer Success? Let us try t...
Customer Success | 6 MIN READ
Jun 15, 2022
In this blog, we look at the future of customer success with fully developed mac...
In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.