Global Customer Success Jobs
IN RESPONSE TO COVID-19
We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!
ALL THE BEST with your Job Hunt. And, Stay Safe!
April 9 – Customer Success Jobs
Role: Customer Success Manager
Location: Indianapolis, Indiana.
Ovation.io is growing rapidly and expanding its Customer Success teams in Indianapolis, IN. As a Customer Success Manager at Ovation, your work is paramount to their success. Their rapid growth and the complex nature of their product make CSM’s key to fostering adoption, driving client satisfaction and preserving customer retention. As a Customer Success Manager, you’ll focus on customers in the post-implementation phase, taking a data-driven approach to understanding customer objectives and promoting industry-leading adoption and product-use expansion strategies.
Apply here: https://jobs.lever.co/ovation/7315227f-a799-456c-9243-a36185af5e5f
Role: Senior Customer Success Manager
Location: Portland, OR
Organization: Cash App
In this role, you’ll lead a team of Customer Success Managers and their teams while serving as a cross-functional liaison working with learning and development, product, engineering, business development, marketing, and finance to drive Square’s most important strategic priorities. Youll track Key Performance Indicators of your team weekly, with a focus on results and optimizations.
Apply here: https://jobs.smartrecruiters.com/Square/743999710721840
Role: Customer Success Manager – English
Location: San Francisco, CA
The Customer Success Team is helping customers across Latin America streamline their business processes with Odoo’s integrated software solutions. This is an opportunity for people who are excited to work at the intersection of software and business. You’ll learn the value that software can provide across a variety of verticals and how Odoo’s diverse suite of apps (there’s over 50!) can be used to alleviate company needs.
Apply here: https://www.odoo.com/jobs/detail/customer-success-manager-english-spanish-213
Role: Manager, Client Success Desk
Location: Remote, US
The Manager, Client Success Desk will work on a mix of direct client management and operational efficiencies to support the Client Success team and their clients. Degreed’s Client Success team is responsible for furthering platform adoption and nurturing client relationships after implementation and roll out. The Manager, Client Success Desk will manage inbound requests that come through from clients on the Success Desk and host strategic consults to further help clients with product education, data reviews, use cases, re-engagement and communication. This individual will be required to quickly acclimate to the Degreed platform and understand technical components to ensure a simple experience for client contacts.
Apply here: https://jobs.lever.co/degreed/b6f8f572-3011-4cca-be60-11ab39de774a
Role: Client Success Senior Manager
Drive operational performance goals and will be responsible for achieving quarterly targets in terms of renewal rates to maximize revenue and minimize cancellations. Build a team, improve internal processes and systems to achieve operational performance that meets or exceeds goals. Establish and measure group goals and team performance against specific target objectives. Participate in strategic and tactical planning for the division. Builds on going customer relationships to drive renewals, maximize timely renewals and up-sell to the client. Drives client issue resolution by bringing the appropriate resources to assist or escalating to VP.
Apply here: https://oracle.taleo.net/careersection/2/jobdetail.ftl?job=20000C4X&tz
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