Published April 14, 2023

Role: Customer Success Manager 
Location: London Area, United Kingdom (Hybrid) 
Organization: ContractPodAi 
As a Customer Success Manager, you’ll establish the strategy framework, guidance, and oversight for how ContractPodAi collaborates with its clients. This entails managing staffing, strategy, and work quality in compliance with the processes, regulations, and procedures established by CPAI. Assist the customer success team in ensuring quality execution that advances the client’s business goals and key performance indicators. managing consumer expectations and serving as a focal point for client concerns. Increase ARR across all existing accounts by putting growth and upselling ideas into practise. Drive account retention through user acquisition, increased usage, and customer advocacy tactics. When necessary, travel to the client’s location to conduct business meetings and trainings. Make sure all projects are completed on schedule and within budget. To ensure client satisfaction, monitor project progress and escalate and address issues as necessary. 
Apply here: https://www.linkedin.com/jobs/view/3568651648/ 


Role: VP of Customer Success 
Location: Mountain View, CA, United States (Remote)  
Organization: Lily AI 
As a VP of Customer Success, you’ll develop and maintain connections with senior leaders and important stakeholders within the organisation. Directly engage with other senior leaders and other stakeholders to analyse customer performance, trends, and satisfaction with our goods and solutions. own pre-sales assistance, onboarding of fresh clients, platform setup, training, continuous client interactions, and product updates. Establish the CS function’s long-term strategic direction. Serving as the customer’s voice, collaborating closely with the GTM, Product, Marketing, and Operations teams. Create and track progress towards CS operational goals in relation to important indicators like churn and renewal rates. Develop and implement a post-sale success management strategy. 
Apply here: https://www.linkedin.com/jobs/view/3565580480/ 


Role: Director of Customer Success 
Location: San Francisco, CA, United States (Remote) 
Organization: Focal Systems 
As a Director of Customer Success, you’ll plan, observe, and evaluate important indicators for our system’s performance in installed stores. Increase productivity and efficiency by thoroughly examining your processes and working with other departments. Getting to deployment sites. Work with store employees to establish, put into action, and embrace best practises. Determine and prioritise areas where the company may improve operations. To maximise the value of data created by Focal, collaborate across retail functional silos (merchandising, operations, and supply chain). Be the customer’s advocate to assist in determining the Focal product strategy and priorities. 
Apply here: https://www.linkedin.com/jobs/view/3565586035/ 


Role: Head of Customer Success 
Location: Lehi, UT, United States 
Organization: Clozd 
As a Head of Customer Success, you’ll drive successful deployments, ensure strong product uptake, provide top-notch product support and services, and seize expansion opportunities to provide Clozd customers with great value. Take ownership of your major KPI, Net Revenue Retention (NRR), and raise it to 120%.+. To increase gross margin to 75%, drive efficient delivery.+ Establish trusting relationships with Clozd’s clients and act as an advocate for their needs as well as a valued counsel. Play a vital role in determining and communicating to the Clozd product organisation the product development priorities that will delight customers, increase NRR, spur growth, and increase delivery effectiveness. 
Apply here: https://www.linkedin.com/jobs/view/3562829324/ 


Role: Customer Success Manager 
Location: Bethesda, MD, United States (On-site
Organization: Brivo 
As a Customer Success Manager, you’ll drive client satisfaction and a high standard of customer experience in close collaboration with the Multifamily Sales Managers and the Senior Director of Multifamily Sales. Maintaining regular communication with the client’s account representatives will strengthen the bond. Recognising their needs both now and in the future, and interacting with the Multifamily Sales Team when needed for sales opportunities. Proactive measures for retention. Build relationships with customers. Analyse consumer data to enhance the user experience. Managing projects for opening new accounts. Showcase your product to potential customers. 
Apply here: https://www.linkedin.com/jobs/view/3568940278/ 


Published April 13, 2023

Role: Customer Success Manager 
Location: New York, NY, United States (On-site) 
Organization: Runwise   
As a Customer Success Manager, you’ll be using the Runwise platform to support property managers, supers, and owners. Creating and providing savings assessments for current clients. Finding continual chances for Runwise to strengthen their relationship with the client (new goods, new structures, general guidance, etc.). Proactively recognising potential issues that could result in decreased savings or a failure to meet customer expectations. Keeping in touch with everyone who might be interested in the Runwise product (supers, property managers, owners). 
Apply here: https://www.linkedin.com/jobs/view/3561045054/ 


Role: Customer Success Manager 
Location: Philadelphia, PA, United States (Remote) 
Organization: Catapult Learning 
As a Customer Success Manager, you’ll learn everything you can about PD items, especially PD technology products. Create resources for product onboarding that improve the consumer onboarding process. Create and implement product engagement strategies with consumers to increase usage and engagement. Create and uphold strong working connections with the teams in charge of the products, marketing, sales, and services. In all facets of the product, it strongly represents the interests of the consumer. 
Apply here: https://www.linkedin.com/jobs/view/3561086364/ 


Role: Customer Success Manager 
Location: Clearwater, FL, United States (On-site)   
Organization: GSP Retail 
As a Customer Success Manager, you’ll be having the ability to “walk” around convenience stores across the country while comprehending the marketing, and shopping encounter. Own the creation and implementation of initiatives for exclusive research, including managing research providers, projects, deadlines, and deliverables. Create a playbook of essential store and design aspects, such as site adjacencies, fixture components, POP, and other in-store and online shopper engagement techniques, that make up the ideal shopper journey. For important stakeholders and executives, produce customer research reports that are simply digestible, visually appealing, and include insights that may be used to impact decision-making. Create a competitive market intelligence function and add value-adding areas as necessary. 
Apply here: https://www.linkedin.com/jobs/view/3563833414/ 


Role: Project Manager (Customer Success) 
Location: Salt Lake City, UT, United States (Hybrid)  
Organization: RizePoint 
As a Project Manager (Customer Success), you’ll provide administrative and installation services for prospective clients and existing client administrators. Implements work requests for application elements including forms, manual data import/export, site setups, and base reports from the RizePoint Sales & Marketing team or the support site. For quality and accuracy, implements products are reviewed and tested. Oversees projects to ensure flawless, on-spec, on-budget deliverables. Creates and updates tracking-related documentation as needed. Help define and put into practise RizePoint application best practises. You should also monitor and suggest changes to software business processes. Maintain relationships with clients. 
Apply here: https://www.linkedin.com/jobs/view/3561443001/ 


Role: Customer Success Executive 
Location: London, England, United Kingdom (On-site)   
Organization: Spring 
As a Customer Success Executive, you’ll actively offer our users human, sympathetic customer care. Understanding client outcomes requires ongoing customer input gathering, analysis, and completion of reports for the Head of client Success. Highlights and contemporary customer experience trends. Promote the Spring name and services, and be proud of your work. Give our head of customer success information on FAQs so we may continually improve our services and get better feedback. 
Apply here: https://www.linkedin.com/jobs/view/3567497134/ 


Published April 12, 2023

Role: Customer Success Manager 
Location: NAMER, Canada (Remote) 
Organization: Appvance 
As a Customer Success Manager, you’ll oversee onboarding, revenue retention, growth, and adoption in order to ensure the complete success of Appvance’s clients. Help Appvance lay the groundwork for customer success by: You joined our team early and will play a key role in defining our momentum. Based on clearly stated customer goals, you will test playbooks and programme ideas and track performance. Act as the trusted expert on the product for the customer: You’ll serve as a representation of Appvance to our clients, communicating our strategy and product direction and outlining how this direction will support our customers’ collaborative goals by hosting onboarding and working sessions to educate them and dive deep into AIQ. 
Apply here: https://www.linkedin.com/jobs/view/3566276754/ 


Role: Customer Success Manager 
Location: Montréal-Ouest, QC, Canada (Hybrid) 
Organization: MaintainX 
As a Customer Success Manager, you’ll be fostering relationships and offering our clients value that has been shown. To guarantee that customers completely accept and derive value from MaintainX’s solution and service, conduct product training and business reviews. Consistently meet monthly and quarterly revenue targets and proactively spot chances for an account’s expansion and growth. Create enduring connections with important client stakeholders at all levels, from the ground up to the C-suite, by engaging in regular, proactive communication with them. Effectively collaborate with internal departments such as product, sales, and engineering to promote growth and respond quickly and decisively to client needs. 
Apply here: https://www.linkedin.com/jobs/view/3558850518/ 


Role: Customer Success Representative 
Location: Pickering, ON, Canada (On-site) 
Organization: 6ix Management   
As a Customer Success Representative, you’ll ensure that all departments are fully aware of and in sync with one another by meticulously tracking, organising, and documenting all interactions with current customers and possible new leads. Maintain communication with both current clients and potential prospects in order to fulfil the firm’s membership requirements. By networking with other Customer Success Representatives who have seen success in the problem you are experiencing, you can conduct research and find solutions for client problems. To increase your degree of achievement, attend additional training sessions and seminars offered by the company. 
Apply here: https://www.linkedin.com/jobs/view/3565933975/ 


Role: Customer Success Manager 
Location: Charleston, SC, United States (Remote) 
Organization: Sprockets 
As a Customer Success Manager, you’ll create, uphold, and expand corporate relationships with customers. Introduce and integrate corporate accounts. Managing the project schedule and deadlines during onboarding. Charged with conducting quarterly business reviews with clients. Showing Sprockets’ value to clients on a regular basis will help you gauge your progress. Act as the customer’s “voice”. To increase sales, spot chances for cross-selling and product expansions and take action. To complete projects across departments, collaborate with internal and external stakeholders. Exceed and surpass departmental and business OKRs through promoting growth and reducing attrition. 
Apply here: https://www.linkedin.com/jobs/view/3561992018/ 


Role: Customer Success Manager 
Location: New York, NY, United States (On-site)   
Organization: WorkBoard Inc 
As a Customer Success Manager, you’ll create and implement self-sustaining initiatives that transform how the biggest international corporations conduct their businesses and produce outcomes that are incredibly valuable. Ensure WorkBoard is integrated with knowledgeable communities, effective team communications, and valuable training tailored to their teams by developing deep, highly trusted interactions with Senior Executives and Program Teams. By determining the most effective methods to use our solution in the context of their company needs, we can educate and empower our customers to maximise the business results they realise from the platform. Ensure that customers receive timely feedback by managing the voice of the customer feedback loop. By communicating with our consumers via phone, email, and screen sharing, we can cultivate trustworthy relationships. 
Apply here: https://www.linkedin.com/jobs/view/3566280343/ 


Published April 11, 2023

Role: Head of Customer Success 
Location: Germany (Remote)  
Organization: Fyrfeed 
As a Head of Customer Success, you oversee creating a successful client journey from onboarding through churn and maintaining it over time. KPIs for clients: You may get a clear picture of which customers are satisfied and how by using measurable KPIs, and you can extract precise actionable suggestions to further enhance the customer experience. You make an effort to stop customers from leaving your business and research the causes. You oversee our group of Customer Success and Customer Support Representatives. 
Apply here: https://www.linkedin.com/jobs/view/3560432258/ 


Role: Customer Success Manager 
Location: Ottawa, ON, Canada (Hybrid)   
Organization: Noibu 
As a Customer Success Manager, you’ll be proactive client engagement to encourage platform uptake and usage. Conduct quarterly or monthly ROI meetings with clients. Be a thought leader for your clients by proactively bringing up issues and solutions before they escalate. Influence executives and other internal and external cross-functional stakeholders to find solutions that will benefit Noibu and your consumers. 
Apply here: https://www.linkedin.com/jobs/view/3557354325/ 


Role: Customer Success Specialist 
Location: Hamilton, Ontario, Canada (Remote) 
Organization: WORKOO.NET 
As a Customer Success Specialist, you’ll cultivate and preserve a good relationship with our clients. Give our clients outstanding support and customer service. Recognize the needs of our clients and collaborate with cross-functional teams to offer solutions. Actively track and respond to client problems and complaints. Hold training and onboarding sessions for customers. To ensure customer success, analyse customer data and offer insights. 
Apply here: https://www.linkedin.com/jobs/view/3565435103/ 


Role: Customer Success Manager 
Location: Boston, MA, United States (On-site)   
Organization: REsurety, Inc 
As a Customer Success Manager, you’ll Support individual customer accounts by creating and maintaining fantastic connections with all parties involved, boosting client happiness and engagement with a view to account growth and retention. Facilitate recurrent business evaluations in conjunction with other corporate stakeholders to enhance our comprehension of client needs and pain points and to provide evidence of value. Employ a thorough comprehension of our clients’ business requirements and use cases to make sure that their goals and REsurety’s capabilities are in sync and communicate strategic insights to other teams and leadership. Use client-specific engagement data analysis to create data-driven understandings of customer account health and associated action plans. 
Apply here: https://www.linkedin.com/jobs/view/3564686848/ 


Role: Customer Success Manager 
Location: Chicago, IL, United States (On-site) 
Organization: RedShelf   
As a Customer Success Manager, you’ll monitor project accounts throughout the lifecycle of the course materials, ensuring that data is gathered from relevant parties both internally and externally to ensure correct and timely availability of digital course materials. Working together with Red Shelf Account Professionals will help you escalate and fix problems. In charge of managing data and workflows accurately and effectively to make sure RedShelf’s end users have frictionless experience. To improve customer experience, suggest improvements to communications, tools, capabilities, and product lines. Work one-on-one with clients to make sure RedShelf has taken into consideration their unique demands while adhering to the company’s established procedures. Both internal and external stakeholders should be instructed on how to use both new and existing resources and technologies. 
Apply here: https://www.linkedin.com/jobs/view/3564690595/ 


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