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Published July 22, 2020
Role: Customer Success ManagerLocation: American Fork, Utah, USOrganization: Domo, Inc.As a Customer Success Manager, you will have to understand the overall vision of the company and help stakeholders achieve business success through the Domo platform. You are responsible to develop and own relationships with customers to ensure continued expansion opportunities, customer success as well as yearly subscription renewals. Drive product adoption and identify growth opportunities. Apply here: https://boards.greenhouse.io/domo/jobs/2259615 Role: Technical Customer Success ManagerLocation: Remote, USOrganization: DremioDremio is looking for technical CSM who can act as the main point of contact for their customers, manage overall engagement while building exceptional relationships with customers. Drive Customer Success, retention and growth. You will be responsible for the onboarding of new clients and driving product adoption. Apply here: https://jobs.lever.co/dremio/3f667089-7e61-4050-9d6f-c74bfb0fa3de Role: Customer Success ManagerLocation: Lehi, Utah, USOrganization: NetDocumentsIn this role, You will have to build relationships with assigned clients, increase product adoption, drive internal customer retention efforts, and understand customer’s desired outcomes for NetDocuments.Work with the internal teams in order to achieve customer success. You will be responsible for entire customer lifecycle which includes onboarding, nurturing, product expansion and advocacy. Apply here: https://netdocuments.bamboohr.com/jobs/view.php?id=102&source=netdocuments Role: Customer Success ManagerLocation: Düsseldorf, GermanyOrganization: AkeneoAs a CSM at Akeneo, You will have to help design and implement a world-class framework for customer lifecycle management. You will be managing assigned group of strategic accounts and will be responsible for leveraging data as well as collaborating effectively with both customers and internal cross-functional teams to drive results, client satisfaction, and client revenue retention. Develop strong client relationships and work closely with the Sales team to help achieve renewal targets besides identifying growth opportunities. Apply here: https://jobs.smartrecruiters.com/Akeneo/743999715660291-customer-success-manager Role: Customer Success Manager Talent CommunityLocation: Barcelona, SpainOrganization: PTCIn this role, You will have to Lead client onboarding experience, adoption and expansion. Build strong customer relationships and ensure customer satisfaction. Ensure proper onboarding and training of customer as well as the adoption of features that will ensure the realization of value. Apply here: https://careers.ptc.com/TGnewUI/Search/Home/Home?partnerid=2&siteid=5213#jobDetails=3051344_5213 Role: Customer Success ManagerLocation: Maharashtra, IndiaOrganization: SailPointThe Customer Success Manager is responsible for overall client satisfaction and reference ability, building and managing long-term business relationships between SailPoint and assigned client accounts. This role serves as a customer advocate and business consultant for multiple accounts by helping their clients achieve success through the use of SailPoint’s product and services. Identify new opportunities for expanding SailPoint product/service usage to maximize client success and SailPoint revenue growthApply here: https://sailpoint.wd1.myworkdayjobs.com/en-US/SailPoint/job/Maharashtra-India/Customer-Success-Manager_R002716
Published July 21, 2020
Role: Senior Customer Success ManagerLocation: Atlanta, USOrganization: AlfrescoCSM plays a key role in creating a centre of excellence around the client experience that ensures strong client relationships and retention. Help Alfresco customers realize business value through effective implementation and adoption of the products and services. Drive Customer Success, retention, foster account growth and promote advocacy within your customer base. Apply here: https://jobs.lever.co/alfresco/525ee00e-c5bd-4b99-a8eb-f70ccff3f987 Role: Customer Success ManagerLocation: Morrisville, NC, USOrganization: inMotionNow Being a CSM, you will have to ensure customer satisfaction besides driving engagement, adoption, and delivering maximum value from the inMotion solution. Serve as primary post-onboarding point of contact for customers throughout their partnership with inMotionNow.Build and nurture relationships with the customers and create awareness of new product features relevant to the customers’ business goals, workflows and usage of the application. Apply here: https://inmotionnow.theresumator.com/apply/m2ScuQCBAN/Customer-Success-Manager Role: Group Manager, Client SuccessLocation: Peoria, Illinois, USOrganization: RMSRMS is looking for a Group Manager, Client Success to work closely within the assigned market Segments to support clients and expand strategic client relationships. The main objective of this role is to lead a team within an established community of practice to help develop and execute the strategic account plan. Ensure retention and increase revenue by helping pursue expansion opportunities besides providing a high quality of services. Act as a strategic advisor to clients, helping them achieve their long- and short-term business objectives. Apply here: https://www.rms.com/careers/jobs?p=job%2FonBPcfwJ Role: Customer Success ManagerLocation: Edinburgh, ScotlandOrganization: Axios SystemsIn this role, You will have to maintain ongoing customer relationships and network as well as implement success programs, contributing to sales and minimize churn. You should provide insights on client-to-business interactions, improve customer experience through product support and handle customer complaints and requests. Increase renewal rates and identify cross-sell/up-sell opportunities. Apply here: https://www.axiossystems.com/job_listings/Customer-Success-Manager?hsLang=en Role: Client Success Manager, EnterpriseLocation: London, UKOrganization: YextCSM, Enterprise at Yext will be responsible for new client implementation, relationship management as well as ensures adoption and engagement with the Yext platform. You will play an integral role in their business, building strong working relationships with each and every client besides driving annual renewals and upsells. Work with cross-functional teams including Sales, Business Development and Product Management to accelerate usage and relay client needs. Have regular meetings with the customers to evaluate customer satisfaction and identify how Yext can serve them better in achieving their goals. Apply here: https://boards.greenhouse.io/yext/jobs/2255849 Role: Customer Success ManagerLocation: Bangalore, IndiaOrganization: DigitalOceanThis role will be reporting to the Director of Customer Success. The mission of this role is to service their most critical business customers by facilitating adoption, best practice and growth, through onboarding and account management. Manage relationships with the business customers, partnering with solutions engineers to provide technical expertise and identify expansion opportunities. Ensure customer retention, revenue growth and adoption. Apply here: https://www.digitalocean.com/careers/position/apply/?jid=2186587&gh_jid=2186587
Published July 20, 2020
Role: Customer Success Manager – CommercialLocation: Columbia, MD, USOrganization: TenableBeing a CSM at Tenable, You will have to establish and drive sales activities for the software products within a designated geography. Manage customer journey throughout the sales cycle. You will be responsible for growing revenue via prospecting, qualifying, selling and closing from existing enterprise client accounts. Apply here: https://careers.tenable.com/jobs/5336792-customer-success-manager-commercial Role: Customer Success ManagerLocation: San Mateo, USOrganization: TipaltiIn this role, you will have to proactively reach out to your assigned accounts to build an adoption plan, set benchmarks as well as milestones, present business reviews, product solutions, review product usage, product releases, enhancements, discuss feedback, suggest new products that will enhance their existing capabilities where they can, and make suggestions to improve the overall customer experience. You will be responsible for the health, retention, engagement and adoption of the product. Keep clients updated on new features. Apply here: https://jobs.lever.co/tipalti/611bdd5e-2a1a-497d-bceb-0c80cd85ec53 Role: Customer Success Manager – CommercialLocation: Eden Prairie, Minnesota, USOrganization: Arctic WolfCSM is responsible for Managing a set of Commercial customers who are utilizing Arctic Wolf’s CyberSOC solution. Ensure customer satisfaction and Identify opportunities to upsell, renewals and expansion. Develop plans for future growth, including leveraging solid domain and product knowledge to facilitate interest in Arctic Wolf expansion. Apply here: https://arcticwolf.com/company/careers/?gh_jid=4790916002 Role: SMB Customer Success ManagerLocation: London, UKOrganization: CircleCIThis role at CircleCI is responsible for driving customer adoption, retention, and growth. Act as a trusted advisor and ensure customers are getting value from the business platform besides helping them to identify ways that they can help a customer solve business problems. Partner with engineering, marketing, product, and sales to deliver the best customer experience. Identify growth opportunities and work with the Sales teams to engage accounts and ultimately enter into a greater evaluation of the CircleCI solution. Apply here: https://boards.greenhouse.io/circleci/jobs/4781094002 Role: Customer Success ManagerLocation: Melbourne, AustraliaOrganization: HeadSpinAs a Customer Success Manager, you will be responsible for providing world-class post-sales account leadership to their client base. You will work with customers to deliver an exceptional onboarding experience, realize the full value of HeadSpin and ensure that they achieve success in their business goals. Ensure onboarding, user adoption, retention and overall success. Have regular meetings with the clients and provide the feedback to the internal teams on how HeadSpin can better serve the customers. Apply here: https://jobs.lever.co/headspin/bb2acfa3-9720-4b5d-9d79-6ff6e99c27fc Role: Customer Success ManagerLocation: Pune, IndiaOrganization: AppZenIn this role, You will have to Analyse customers data to identify areas of improvement. Work cross-functionally to identify and provide solutions to internal business process issues that impact the customer experience and present data insights as well as potential solutions to the team within the CS Organization.Own Product adoption and customer success. Apply here: https://jobs.lever.co/appzen/046e3b25-fe1d-486c-8ed2-1b7e61223710
Published July 17, 2020
Role: Customer Success ManagerLocation: Santa Clara, USOrganization: Lean DataAs a Customer Success Manager, you’ll have to ensure that the customers are continuously receiving and recognizing value from Leandata. Monitor customer usage data, health indicators, renewal dates and growth opportunities. Ensure that the customers achieve the outcomes by partnering with Leandata. Your work should lead to increased value, retention, and customer satisfaction for their clients. Apply here: https://jobs.lever.co/leandatainc/63a139c6-22c2-478a-a33b-db4ec29cda48 Role: Customer Success ManagerLocation: San Mateo, USOrganization: EngagioEngagio is looking for a CSM who can own the product adoption and customer value. You will play a critical role in helping customers to achieve their Marketing and Sales business goals by leveraging Engagio technology and services. Work closely with customers to expand product adoption and identify expansion opportunities. Maintain high levels of customer engagement and satisfaction with a focus on customer dedication and loyalty. Apply here: https://jobs.lever.co/engagio/898ee68e-c523-4ffe-925a-8b4921a1d173 Role: Client Success ManagerLocation: Remote, West Coast, USOrganization: SignifydBeing a CSM, you are responsible for the ongoing success of the CSM organization, while managing a portfolio of Signifyd’s enterprise customers. You will have to work cross-functionally with multiple internal teams to ensure alignment with customer objectives and success criteria. As a trusted business advisor for your assigned customers, you will play a crucial role in engaging with your customers to ensure optimal platform usage, track key success metrics/outcomes. Identify upsell and cross-sell opportunities. Apply here: https://boards.greenhouse.io/signifyd95/jobs/2236506 Role: Manager, Strategic Customer SuccessLocation: Dublin, IrelandOrganization: WrikeIn this role, You will be part of an EMEA CS Team and will be leading a team of CSMs.Partner with Strategic Account Management leadership to acuminate in on areas for improvement, collaboration and opportunities for account growth/expansion.Help team to identify areas of opportunity and at-risk accounts. Have regular meetings with the customers to improve relationships and resolve challenges/escalations. Apply here: https://boards.greenhouse.io/wrike/jobs/2218669#app Role: Customer Success ManagerLocation: Remote, UKOrganization: Auvik Networks Inc.As a CSM at Auvik, You’ll have to work together with the product team, sales, marketing and customer support to help the users of the network management software be as productive. Manage multiple customers accounts and support customers in the deployment of Auvik, and connect customers to the appropriate resources regarding their queries or issues. Develop programs to ensure customers are using existing features to their full capacity and are aware of new developments. Ensure long-lasting relationships with the customers and provide exceptional customer experience. Apply here: https://www.auvik.com/careers/opening/?gh_jid=4795567002 Role: Customer Success Manager- UK MarketLocation: Copenhagen, DenmarkOrganization: TrustpilotTrustpilot is looking for a CSM who can join their Account Management function in Copenhagen. You will play a crucial role in Trustpilot’s commitment to building trust and transparency between consumers and businesses around the world. You will be responsible for customer retention for UK based customers. Act as a trusted advisor, develop long-term relationships and success plans for customers, ensuring that the maximum value is derived from Trustpilot’s products. Apply here: https://business.trustpilot.com/jobs/2218715
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