Published July 15, 2020

Role: Customer Success Manager, Collaboration
Location: Offsite, Michigan, US
Organization: Cisco
As a Customer Success Manager for Webex, you will be responsible for creating and fostering cross-functional relationships with internal and external stakeholders to help customers achieve their business outcomes. Own the complete customer lifecycle from onboarding, adoption, expansion to renewal. Collaborate internally with cross-functional groups to drive continuous improvement & provide an outstanding customer experience. Focus on revenue growth through upsell/cross-sell & deep Webex adoption.  
Apply here: https://jobs.cisco.com/jobs/ProjectDetail/Customer-Success-Manager-Collaboration/1290584
 
 
Role: Director of Customer Success
Location: Mountain View, CA, US
Organization: BigPanda
In this role, you will have to act as a strategic partner to BigPanda customers and focus on driving and scaling the company’s ability to continuously add value and delight the customers. This role will be responsible for helping customers effectively leverage the BigPanda platform, supporting their ongoing issues and building strong, trusted relationships with the customers in all levels. Maximize customer satisfaction, retention, and growth of existing accounts, while running a sustainable and effective CS business. This role reports to the VP of Customer Success at BigPanda.  
Apply here: https://www.bigpanda.io/company/careers/jobs/?gh_jid=4110469003
 
 
Role: Enterprise Customer Success Manager
Location: San Francisco, US
Organization: Clari
CSM at Clari is responsible for the post-sales relationship with the customers. You will have to manage the entire customer lifecycle from onboarding to renewals. Ensure customers realize value at speed and throughout the customer lifecycle by optimizing all aspects of the product. Build relationships with key contacts at all the levels and drive customer success and retention.  
Apply here: https://jobs.lever.co/clari/b64c52cf-527f-42ec-bf61-2120cc422219
 
 
Role: Sales Customer Success Manager 
Location: Puteaux, France
Organization: Intersec Group
Develop trusted relationships with the key stakeholders in order to sustain business growth and profitability by maximizing the value. Identify local customer needs and help them in getting their issues resolved. Provide inputs to the customers and make sure that they get the most value out of Intersec platform. Drive Customer onboarding and increase retention. 
Apply here: https://apply.workable.com/intersec-group/j/DA0E07B047/
 
 
Role: Enterprise Customer Success Manager
Location: Tel Aviv, Israel
Organization: Sisense
The primary aim of this role is to manage relationships with users and decision-makers in the account. You will be responsible for customer and partner satisfaction and revenue growth. You will be the point of contact and advocate for day to day and escalated issues and requests. 
Apply here: https://www.sisense.com/careers/?gh_jid=2242503
  
 
Role: Customer Success Manager
Location: Gent, Belgium
Organization: Intigriti
As a Customer Success Manager, you will play a key role in helping them with the Customer Success processes & delivery. Work closely with their clients to provide them with advice, support, and nurturing to launch Intigriti with an eye towards customer success, expansions, and renewals. Help customers plan and understand the best ways to utilize the intigriti’s products based on the customer’s business needs or business plans.  
Apply here: https://careers.intigriti.com/o/customer-success-manager


Published July 14, 2020

Role: Customer Success Manager
Location: Newyork, US
Organization: Upfluence
As a Customer Success Manager, you will partner with the customers to translate their business objectives into ROI. You will be their main point of contact throughout the customer journey and will make sure their desired outcome materialises. Identify upsell opportunities to maximise customer growth. In short, your mission is to increase and maximise value for the customer as well as Upfluence.  
Apply here: https://www.upfluence.com/jobs/customer-success-manager
  
  
Role: Senior Client Success Manager
Location: Newyork, US
Organization: Knotch
In this role, You have to understand the client’s goals to make certain that their teams provide them with everything they need to be successful. You will be managing the key accounts and define a vision under the guidance of the direct manager, VP of Client Success. Build, own and develop relationships with clients, publishers, and agency partners while managing a variety of projects, product requests, data analysis and troubleshooting on our clients’ behalves. Work with the Accounts team in increasing client retention, and identifying growth opportunities.  
Apply here: https://knotch.com/company/careers/job/?gh_jid=2239951
 
 
Role: Customer Success Manager
Location: Wilmington, NC, US
Organization: Security Innovation
The Customer Success Manager is responsible for ensuring the success of a portfolio of Security Innovation’s enterprise customers. You will have to act as a trusted advisor to the customers, orchestrating their success services and providing best practice in areas such as Adoption, Business Metrics, and Feature Usage. Increase customer satisfaction, retention, and expansion of SI’s footprint. Develop and maintain long-term relationships with stakeholders in your account portfolio where appropriate, by networking between customers, partners and internal account managers.  
Apply here: https://www.securityinnovation.com/about/careers/customer-success-manager/
 
 
Role: Customer Success Manager
Location: Prague, Czech Republic
Organization: Keboola
Being a CSM at Keboola, You will have to build the relationships with customer stakeholders and executive sponsors to drive the value of Keboola. Manage the assigned portfolio of your accounts. You will be responsible for customer satisfaction, retention, expansion and renewals. Identify upsell/cross-sell opportunities.  
Apply here: https://www.keboola.com/jobs/enterprise-customer-success-manager
 
 
Role: Customer Success Manager
Location: Massy, Paris, France
Organization: Ivalua
CSM at Ivalua plays a critical role in ensuring that their customers are successful and getting value out of the Ivalua platform. Develop trusted relationships with customers. Maintain and improve customer satisfaction by coordinating with the necessary resources of the company: production, financial services, helpdesk, sales. 
Apply here:  https://boards.greenhouse.io/ivalua/jobs/2249798
 
 
Role: Engagement Manager
Location: Tokyo, Japan
Organization: Tractable
This role will be reporting to the Head of Engagement Management, APAC. Drive product adoption and ensure they are using the solution to achieve full business value. You will be responsible for customer success of P&C insurance customers in Japan. Ensure satisfaction across the customer hierarchy and drive overall customer success responsibility, onboarding besides acting as an escalation point for service issues.
Apply here: https://tractable.ai/careers/?gh_jid=4789512002


Published July 13, 2020

Role: Customer Success Manager
Location: Texas, US
Organization: Illusive Networks
In this role, you’ll have to own and manage customer relationships, ensuring customer delight and communicating the value of the product to drive deeper and build strong engagement. Maintain ongoing customer relationships, networking, implementing success programs, contributing to sales, on-boarding, training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests.  
Apply here: https://www.illusivenetworks.com/company/careers/co/customer-success/2a.714/customer-success-manager/all/
  
 
Role: Customer Success Manager
Location: Remote, US
Organization: Agari
Being a CSM at Agari, you will be responsible for driving customer adoption, renewals, growth, and success. The CSM should be able to articulate the value of Agari to inspire and support customer adoption, renewal and expansion. Work with customer contacts up to the CXO level, as well as internal department contacts to provide a high-touch experience for strategic customers as well as a targeted touch for smaller accounts. Increase customer retention and adoption rates by conducting regular check-in calls. Serve as a customer advocate, including collecting customer feedback on product needs, understanding customer and industry trends and articulating those back to the business.  
Apply here: https://boards.greenhouse.io/agari/jobs/4780056002
 
 
Role: Customer Success Manager
Location: Salt Lake City, UT, US
Organization: MasterControl
As a Customer Success Manager at MasterControl, you’ll work closely with their new and existing Cloud customers to ensure that they are realizing the full value from the MasterControl solutions. You will have to manage numerous important accounts at different stages of the customer lifecycle to ensure they are renewing their contracts and look for opportunities to expand their use of MC solutions. Work collaboratively with colleagues across the company in Sales, R&D, Accounting and Services to maintain high adoption and expansion. 
Apply here: https://mastercontrol.applicantpro.com/jobs/1445984.html
 
 
Role: Account Executive EMEA
Location: Paris
Organization: Algolia
In this role, you will be responsible for creating strong relationships with their customers/prospects and expand the footprint or close new businesses. Adapt sales strategies to meet customer needs. You will also play an integral role in defining their sales model. Ensure customer satisfaction and retention.  
Apply here: https://www.algolia.com/careers/?job=account-executive-emea-paris
 
 
Role: Customer Success Manager
Location: Dublin, Ireland 
Organization: Greenhouse Software
Customer Success Manager guides the customers to drive the success of their organizations by transforming the way they hire. Discover customer’s goals to help them how to best use Greenhouse to drive and improve their hiring strategy. Own and manage customer relationships to showcase the value of Greenhouse and ensure customer happiness and engagement. Partner with the Account Management team throughout the customer lifecycle to prevent churn and ensure renewals.  
Apply here:  https://www.greenhouse.io/careers/opportunities/job?id=2226416
 
 
Role: Customer Success Manager
Location: Makati, Philippines
Organization: InnoVantage, Inc.
As a CSM, You will have to develop and manage assigned client portfolio. Guide customers throughout the customer lifecycle, Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. You will be responsible for the onboarding of new clients. Handle and resolve customer requests and complaints.  
Apply here: https://www.kalibrr.com/c/innovantage/jobs/157943/customer-success-manager?similar_job_code=1&job_ref=&app_source=company-page


Published July 10, 2020

Role: Enterprise Customer Success Manager
Location: Ohio, Columbus, US
Organization: Seamless.AI 
As an Enterprise Customer Success Manager at Seamless, you will be responsible for monitoring and managing the health and success of their enterprise accounts. Drive growth and product adoption across their customer base, and ensure retention of an existing business. The Enterprise Customer Success Manager will be responsible for holding the customers accountable for attending regular strategy calls and business reviews, identifying and prospecting opportunities to grow account value.  
Apply here: https://jobs.lever.co/seamlessleads/49733bdb-1f71-4085-a860-439b365a31a1
 
 
Role: Customer Success Manager
Location: Home Office, GA, US
Organization: Tibco
In this role, You will be responsible for onboarding and adopting. You’ll be the constant communication channel that builds engagement with some of the most important customers. Develop a trusted advisor relationship across a variety of functions and roles, including executives, decision-makers, product managers and functional users. Advocate for customers internally to ensure utmost customer satisfaction, including arranging or delivering product feedback, updates, etc.  
Apply here: https://www.tibco.com/careers/opportunities/customer-success-manager-526310-0
 
 
Role: Customer Success Manager
Location: Remote, Saint Petersburg, US
Organization: Spirion
Spiron is looking for someone who can drive customer success, customer service, management, and organizational skills. Develop relationships with the clients to improve satisfaction, loyalty, adoption, and retention. Help clients in maximizing their return on their investment in the Spirion solutions. Analyze, access, input, and retrieve data. Have an understanding of the Spirion products and market.  
Apply here: https://www.indeed.com/viewjob?from=iaBackPress&jk=301ef35f49453990&tk=1ecs8kmsv3dnq000
    
    
Role: Enterprise Customer Success Manager
Location: Warsaw, Masovian Voivodeship, Poland
Organization: Codility
In this role, you will have to work with new and existing enterprise customers to ensure that they are successful and delighted by Codility tools and services. You will be responsible for onboarding new clients and managing customers at different stages of the customer lifecycle. Increase customer retention by having regular meetings. Work closely with Product and Engineering on identification and tracking of enhancement requests, bugs and provide internal feedback to the team. Identify how Codility can serve the customers in achieving their business goals.  
Apply here: https://apply.workable.com/codility/j/D4C83A1DBF/
 
 
Role: Customer Success Manager
Location: Hamburg, Germany
Organization: Facelift bbt
CSM at Facelift is responsible for that the customers work successfully with the software right from the start. Act as a connection between the customers and the development teams in order to help customers through their cloud solution, explain the specific use and values of using a facelift. You will be responsible for onboarding, adoption and retention. 
Apply here:  http://www.facelift-bbt.com/en/company/jobs/UTNJ7d8JUX7XTcva
 
 
Role: Community Enablement Manager
Location: Bangalore, India
Organization: Trifacta
Drive adoption and provide training to empower users from the internal ecosystem. Engage and enable the customer community on the Trifacta forums and public platforms. Identify upsell opportunities and build long-term relationships within the customer base. Ensure customer success and help them in reaching their goals by providing training, support and best practices. 
Apply here: https://www.trifacta.com/about-us/careers/job/?id=P_AAAAAAIAABeFc1lN7QBqJz


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