Published May 19, 2020

Role: Customer Success Manager
Location:  San Mateo, CA, US
Organization: Evisort
At Evisort CSM will be involved in all aspects of account management, training, support, driving value, and being a trusted client partner by serving as the primary contact for the onboarding of new customers, the training of platform end users, as well as post-go-live support. Represent the voice of the customer to provide inputs to the core product, marketing, and sales teams. Collaborate with the development team to set up or configure the software platform as per customers’ requirements.  
Apply here: https://jobs.lever.co/evisort-2/9554116f-cdb1-4be8-98e8-932e853d6b96
 
 
Role: Customer Success Manager
Location:  Los Angeles, CA, US
Organization: Alpha
As a CSM at Alpha, You’ll need to be adaptive, help invent new processes and interact with customers on a daily basis to drive adoption and engagement. Proactively own and manage a portfolio of accounts, becoming customers’ trusted advisor by understanding their key initiatives, internal processes, and desired outcomes. Work closely with customers as well as alpha’s product, research, and marketing teams in order to help the customers by providing continuous training, support, and updates in correlation with the Alpha product road-map. 
Apply here: https://alphahq.com/careers/?gh_jid=4577682002
 
 
Role: Customer Success Manager
Location:  New York, US
Organization: Alpha
As a CSM at Alpha, You’ll need to be adaptive, help invent new processes and interact with customers on a daily basis to drive adoption and engagement. Proactively own and manage a portfolio of accounts, becoming customers’ trusted advisor by understanding their key initiatives, internal processes, and desired outcomes. Work closely with customers as well as alpha’s product, research, and marketing teams in order to help the customers by providing continuous training, support, and updates in correlation with the Alpha product road-map. 
Apply here: https://alphahq.com/careers/?gh_jid=4739408002
 
 
Role: Client Success Manager
Location:  Remote, US
Organization: Cornerstone OnDemand
Client Success Manager (CSM) will act as the primary contact for the customers/clients and takes ownership of Cornerstone’s relationship with the client business process owner, providing counsel and guidance aimed at ensuring their successful experience with Cornerstone. You will be responsible for supporting the client’s adoption and overall satisfaction. Serve as an internal advocate for the client, helping to drive support and achieve their business objectives.  
Apply here: https://cornerstone.csod.com/ux/ats/careersite/2/home/requisition/4520?c=cornerstone
 
 
Role: Customer Success Manager
Location: Sydney, Australia
Organization: Integral Ad Science
Integral Ad Science is seeking an experienced Customer Success Manager who is passionate about making an impact, driving ROI for their clients, and forging high-level relationships with agencies and marketers directly. The primary focus of this role is to shorten time to value realization, build strong relationships with key stakeholders, and ultimately achieve renewals for the most valued accounts. Act as the lead point of contact and Own client meetings, including presenting product training, data analysis, strategic business reviews and additional engagement modules. Partner with Sales and Client Services to successfully onboard, retain, grow and engage at a high level with client accounts. 
Apply here: https://integralads.com/careers/job-openings/?gh_jid=2184202
 
 
Role: Customer Success Manager
Location: Munich, Germany
Organization: Medallia
As a Customer Success Manager, you will manage the client relationship throughout the customer life cycle. The main goals of the role are to measure and realize value, drive product adoption and expansion of Medallia’s product suite. You will be responsible for the holistic health of the customer by facilitating strategic direction besides partnering with their sales, professional services, product and marketing teams.
Apply here: https://jobs.medallia.com/job/customer-success-manager-germany/b922fce4-b5f6-4ebf-a6a8-7357df0a4324
   
 
Role: Customer Success Manager
Location: Tokyo, Japan
Organization: Cybereason
In this role, you will have to act as a trusted adviser to the clients, ensuring they get the best out of the Cybereason solutions. Identify and articulate how their solution supports the achievement of the Customer’s strategic business goals. Collaborate with the Sales Team for customer renewals, proactively identify and prioritize resources as well as effort according to perceived risk, potential growth, strategic value and renewal timeframe.  
Apply here: https://jobs.cybereason.com/details/?gh_jid=1536308


Published May 18, 2020

Role: Customer Success Leader
Location:  San Francisco, US
Organization: Blend
Blend is seeking a Customer Success Leader who can drive the growth and scale. Drive the strategic and operational plan for the next phase of their CSO, accounting for operational, organizational and system needs. Develop cohesive strategies for customer retention and partner with cross-functional teams to prioritize and implement the strategies across the customer lifecycle. You will report to the Head of Customer Success and help drive efficient and scalable practices across the organization to provide better service to their customers.  
Apply here: https://blend.com/company/careers/opening/?oid=eecc3f1b-ab43-43be-a996-518a3afd5d20
 
 
Role: Enterprise Customer Success Manager
Location:  Austin, Texas, US
Organization: Pendo.io
Enterprise Customer Success Manager owns the customer experience and drives customer outcomes through deep relationships, learning the customers’ business and mapping their needs to deliver top-class product experiences that create value to customers. Over time, the CSMs grow into trusted advisors to the customers and product experts in Pendo’s technology.  
Apply here: https://boards.greenhouse.io/pendo/jobs/4518133002
  
  
Role: Customer Success Manager
Location:  Newyork, US
Organization: Rivery
As part of this role, you will drive adoption and outcomes leading to renewals and expansion across a portfolio of clients while delivering and communicating ROI for their clients, throughout the customer lifecycle. Establish strong relationships with key stakeholders and decision-makers within client teams to drive advocacy and education. 
Apply here: https://rivery.io/career/customer-success-manager/
 
 
Role: Customer Success Executive
Location: Newcastle upon Tyne, England
Organization: ZeroLight
In this role, you will be involved in assisting the team in all aspects of enabling SpotLight users to achieve success in their use of the product, including providing user support, user account management, demonstrating the product, educating customers, booking and delivering training sessions, documenting user metrics feedback, commercial activities and more.  
Apply here: https://zerolight.com/careers/130b1df1_customer-success-executive
 
 
Role: Customer Success Manager
Location: Chichester, GB, England
Organization: Linnworks
In this role, you will provide advice and assistance to the Enterprise and Sales teams during contract renewal/upsell to help maximise the Lifetime Value (LTV) of clients. Work with the Support team to understand and analyse client-facing issues allowing them to be efficiently resolved.
Apply here: https://www.linnworks.com/careers-uk/customer-success-managers
  
 
Role: Customer Success Specialist
Location: Mumbai, India

Organization: Selekt.in
In this role, you will be a core part of Client Relationship Building; communicate with clients to build and sustain relationships. Take regular feedback from the client on products, services, performance and take care of all Client Communication. Liaising with the development team and customer to make sure deliverables are accurate and are on time.  
Apply here: https://tinyurl.com/y893zenl


Published May 15, 2020

Role: Senior Customer Success Manager, Customer Success Manager
Location: Remote, US
Organization: Infor
Customer Success Manager provides customers with dedicated resources that will guide and help customers achieve maximum value from their investment. The CSM brings micro-vertical expertise and an understanding of the customer’s challenges and how Infor technology can help the customer meet their business goals. 
Apply here: https://tinyurl.com/y66lflnt
 
 
Role: Client Engagement Manager
Location: Westminster, CO, US
Organization: Coalfire
As a client Engagement Manager, you will respond to inbound sales leads to qualify and generate new business opportunities and expand Coalfire’s relationship by addressing broader client security needs through additional Coalfire service sales.  
Apply here: https://careers-coalfire.icims.com/jobs/3298/client-engagement-manager/job
 
 
Role: Customer Success Manager
Location: Plano, Texas, US

Organization: Omnigo
As a Customer Success Manager, you will take the lead in ensuring that customers are getting value from Omnigo’s products and services. You will promote retention of customers and work to ensure an overall positive experience with our solutions. Customers should view you as an advocate and steward of their long-term success. 
Apply here: https://apply.workable.com/omnigo/j/A483DE69B3/
 
    
Role: Customer Success Manager
Location: London, UK
Organization: BlueJeans Network
In this role, you will proactively build relationships, identify and mitigate risk and expand product adoption within a specified book of business. Quarterback internal and external initiatives through cross-functional partnerships with sales, onboarding, support, product management, finance, operations and other teams which directly impact overall customer success and drive customer growth.
Apply here: https://www.bluejeans.com/job?id=ohBHcfwv
 
 
Role: Customer Success Manager – APAC/ANZ
Location: Singapore
Organization: Mendix
In this role, you will have to understand the client decision making process and organization structure and then lead the customer through their own customer journey leveraging best practices and expert advice.  
Apply here: https://jobs.lever.co/mendix/f9fdd3bb-a755-44ef-95ab-bda9025452ed
 
 
Role: Customer Success Manager (Radius)
Location: Shanghai, China
Organization: Impact
In this role, you will work directly with Solutions Architects and Specialists to ensure the customers are trained and supported on the Partnership Cloud product. Build exceptional rapport and long-lasting relationships with clients in your portfolio through regular check-ins, QBRs and in-person meetings. 
Apply here: https://boards.greenhouse.io/impact/jobs/4723679002


Published May 14, 2020

Role: Renewal Account Manager
Location: Los Altos, CA (Potential for the Remote U.S.)
Organization: Contrast Security
The Renewal Account Manager is responsible for the renewal of customer subscriptions in their assigned territory; this includes customer notification of upcoming renewal, discussing changes to their contract, and providing quotes directly to customers. In this role, you will own, drive and manage the renewal process, which will include working with customers, partners, resellers as well as Contrast sales and customer success personnel. 
Apply here: https://jobs.lever.co/contrastsecurity/7a102429-be08-4f31-85c5-1bc16f2b0ea6
 
 
Role: Customer Success Manager – Strategic Accounts
Location: San Francisco, CA
Organization: Sisense
As a Customer Success Manager, you will be the primary advocate for the customers. You’ll be responsible for understanding their ever-evolving business needs, collaborating internally and externally to ensure strategic outcomes are continually met.    
Apply here: https://www.sisense.com/careers/?gh_jid=1991778
 
 
Role: Customer Success Manager, West
Location: Foster City, CA
Organization: Exabeam
The Customer Success Manager is responsible for developing and expanding customer relationships that promote retention and loyalty leading to a successful renewal. As a CSM at Exabeam, you will be responsible for ensuring the successful adoption of Exabeam solutions which will lead to world-class customer experience and customer retention. 
Apply here: https://jobs.lever.co/exabeam/9b6ab3c1-45a4-4fe1-b19f-8ca7a8b2c17b
 
 
Role: Internship – Customer Success Representative
Location: Montreal, Canada
Organization: FollowAnalytics
In this role, you will ensure the correct setup and maintenance of the FollowAnalytics environment for clients throughout the duration of their subscription. From an operational point of view, assist with the implementation of the products as quickly and effectively as possible, assist the technical teams in planning and instrumenting the SDK, lead technical, marketing and training workshops.  
Apply here: https://followanalytics.com/jobs/montreal/internship-customer-success-representative/
 
 
Role: Customer Success Manager
Location: Sydney, Australia
Organization: Veeva Systems
The Customer Success Manager will provide strategic guidance to named Veeva CRM customers and increases the value they get from Veeva CRM. In addition, the CSM will identify and promote best practices for the management of a SaaS CRM program.  
Apply here: https://jobs.lever.co/veeva/ff10b240-dd7d-4f28-a40d-691dc26d649d
 
 
Role: Customer Success Manager
Location: Tokyo, Japan
Organization: Veeva Systems
The Customer Success Manager will provide strategic guidance to named Veeva CRM customers and increases the value they get from Veeva CRM. In addition, the CSM will identify and promote best practices for the management of a SaaS CRM program.  
Apply here: https://jobs.lever.co/veeva/81601601-82b3-4353-a8c9-44fe83fb9416
 
 
Role: Associate Customer Success Manager
Location: Bangalore, India
Organization: Cloudera
The Associate CSM is a critical role that ensures the ability of Customer Success to scale and provide success activities across all customer segments through a high-ratio, low-touch engagement model. This role focuses primarily on driving retention and adoption and therefore excels at risk recognition and mitigation in order to continuously assess customers and prioritize how and where they spend their time.  
Apply here: https://cloudera.wd5.myworkdayjobs.com/External_Career/job/India-Bangalore-HWX/Associate-Customer-Success-Manager_200451


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