Published May 14, 2020

Role: Renewal Account Manager
Location: Los Altos, CA (Potential for the Remote U.S.)
Organization: Contrast Security
The Renewal Account Manager is responsible for the renewal of customer subscriptions in their assigned territory; this includes customer notification of upcoming renewal, discussing changes to their contract, and providing quotes directly to customers. In this role, you will own, drive and manage the renewal process, which will include working with customers, partners, resellers as well as Contrast sales and customer success personnel. 
Apply here: https://jobs.lever.co/contrastsecurity/7a102429-be08-4f31-85c5-1bc16f2b0ea6
 
 
Role: Customer Success Manager – Strategic Accounts
Location: San Francisco, CA
Organization: Sisense
As a Customer Success Manager, you will be the primary advocate for the customers. You’ll be responsible for understanding their ever-evolving business needs, collaborating internally and externally to ensure strategic outcomes are continually met.    
Apply here: https://www.sisense.com/careers/?gh_jid=1991778
 
 
Role: Customer Success Manager, West
Location: Foster City, CA
Organization: Exabeam
The Customer Success Manager is responsible for developing and expanding customer relationships that promote retention and loyalty leading to a successful renewal. As a CSM at Exabeam, you will be responsible for ensuring the successful adoption of Exabeam solutions which will lead to world-class customer experience and customer retention. 
Apply here: https://jobs.lever.co/exabeam/9b6ab3c1-45a4-4fe1-b19f-8ca7a8b2c17b
 
 
Role: Internship – Customer Success Representative
Location: Montreal, Canada
Organization: FollowAnalytics
In this role, you will ensure the correct setup and maintenance of the FollowAnalytics environment for clients throughout the duration of their subscription. From an operational point of view, assist with the implementation of the products as quickly and effectively as possible, assist the technical teams in planning and instrumenting the SDK, lead technical, marketing and training workshops.  
Apply here: https://followanalytics.com/jobs/montreal/internship-customer-success-representative/
 
 
Role: Customer Success Manager
Location: Sydney, Australia
Organization: Veeva Systems
The Customer Success Manager will provide strategic guidance to named Veeva CRM customers and increases the value they get from Veeva CRM. In addition, the CSM will identify and promote best practices for the management of a SaaS CRM program.  
Apply here: https://jobs.lever.co/veeva/ff10b240-dd7d-4f28-a40d-691dc26d649d
 
 
Role: Customer Success Manager
Location: Tokyo, Japan
Organization: Veeva Systems
The Customer Success Manager will provide strategic guidance to named Veeva CRM customers and increases the value they get from Veeva CRM. In addition, the CSM will identify and promote best practices for the management of a SaaS CRM program.  
Apply here: https://jobs.lever.co/veeva/81601601-82b3-4353-a8c9-44fe83fb9416
 
 
Role: Associate Customer Success Manager
Location: Bangalore, India
Organization: Cloudera
The Associate CSM is a critical role that ensures the ability of Customer Success to scale and provide success activities across all customer segments through a high-ratio, low-touch engagement model. This role focuses primarily on driving retention and adoption and therefore excels at risk recognition and mitigation in order to continuously assess customers and prioritize how and where they spend their time.  
Apply here: https://cloudera.wd5.myworkdayjobs.com/External_Career/job/India-Bangalore-HWX/Associate-Customer-Success-Manager_200451


Published May 13, 2020

Role: Customer Success Manager
Location: NewYork, US
Organization: CB Insights
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include some of the world’s leading corporate Strategy and Innovation groups. This position delicately governs customer relationships and consistently illustrates the value delivered through CB Insights’ software & services. The Customer Success Manager serves as the internal voice of the customer while working with other CB Insights’ teams to exceed customer expectations. 
Apply here: https://boards.greenhouse.io/cbinsights/jobs/1964913
 
 
Role: Client Success Manager
Location: NewYork, US
Organization: Onna
In this role, you will serve as the trusted point of contact for Onna’s strategic key clients across the client lifecycle; on-boarding, adoption, advocacy and renewal. Monitor Health Metrics, conduct regular business reviews to celebrate positive outcomes and identify opportunities for growth as well as help drive client references and case studies.  
Apply here: https://boards.greenhouse.io/onna/jobs/4552490002
 
 
Role: Customer Success Manager
Location: Chicago, US
Organization: PressPage
In this role, you will maintain a deep understanding of the PressPage tools to provide strategic advice to customers regarding their (online) PR, identify and encourage upsells and cross-sells opportunities and work closely with other departments on customer and operations matters.  
Apply here: https://careers.presspage.com/customer-success-manager/en
 
   
Role: Customer Success Manager
Location: London, UK
Organization: Powtoon
In this position, you will build strong relationships with Enterprise clients to understand their needs and ensure their success with Powtoon. Serve as the main point of contact and liaison between clients and the rest of the Powtoon team, including support, sales and product teams and lead online webinars & demos to educate customers on the features of the product.  
Apply here: https://apply.workable.com/powtoon/j/8FF0A9D97A/
 
 
Role: Customer Success Manager- APAC
Location: Singapore
Organization: SendBird
In this role, you work with your peers, engineering, product management and across organizational boundaries with sales, services, support, and leadership to build, maintain, and grow customer loyalty besides solving customer problems.  
Apply here: https://sendbird.com/careers/4733844002
 
 
Role: Customer Success Manager- APAC
Location: Seoul, South Korea
Organization: SendBird
In this role, you work with your peers, engineering, product management and across organizational boundaries with sales, services, support, and leadership to build, maintain, and grow customer loyalty besides solving customer problems.  
Apply here: https://sendbird.com/careers/4318129002
 
 
Role: Customer Success Manager
Location: Guangzhou, China
Organization: Chatly
The Customer Success Manager will be responsible for ensuring the success of a portfolio of Chatly’s enterprise customers. The Customer Success Manager will bring Chatly’s best ideas, innovations, and capabilities to customers and match these to the customers’ business goals, driving greater value and alignment between Chatly and the customer.  
Apply here: https://www.chatly.com/en/jobs/23961867683


Published May 12, 2020

Role: Customer Success Manager
Location: Remote- UK; USA; Canada
Organization: Kinaxis
As a CSM at Kinaxis, You will report to the Director Of Global Customer Success. Establish and build on value-added relationships with the customers. You will work both directly with their customers and cross-functional team to promote retention, growth and loyalty. Gather and analyze customer feedback, advocating for the customer in driving improvements internally.  
Apply here: https://boards.greenhouse.io/kinaxis/jobs/4733432002?gh_jid=4733432002
 
 
Role: Senior Customer Success Manager – Corporate
Location: San Francisco, US
Organization: Amplitude
As a Senior Customer Success Manager, you’ll work with high-growth Corporate accounts to make sure that their mid-market/commercial customers are successful in achieving their product goals. Gain a deep understanding of the business needs of your clients and create tangible, long term goals with clients. Lead the process for aligning the product executives on their goals, plan & execute on a roadmap to help them reach their desired outcomes.  
Apply here: https://boards.greenhouse.io/amplitude/jobs/4478009002
 
 
Role: Sr. Customer Success Manager
Location: New York, NY
Organization: App Annie
As a Senior Customer Success Manager at App Annie, you will be responsible for a defined set of customers and will be accountable for driving adoption, engagement, renewal, and growth of the App Annie platform and data set. Ensure customers are leveraging the App Annie platform to deliver business value. You will also be responsible for key customer success metrics, including customer churn and renewals.  
Apply here: https://boards.greenhouse.io/appannie/jobs/2181152
     
   
Role: Customer Success Manager – DACH
Location: Frankfurt, Germany
Organization: Nuix
Nuix is currently seeking a Customer Success Manager who will be responsible for having a thorough understanding of the Nuix Portfolio to position solutions in the best interests of the customer. Customer Success Manager is responsible for maintaining long term relationship with clients. You will have to work with Global CS team to solve problems collaboratively. Conduct Regular meetings with stakeholders reviewing goals, challenges, workflows, best practices, and implementation. 
Apply here: https://www.nuix.com/careers?gh_jid=2182894
 
 
Role: Customer Success Manager
Location: Singapore
Organization: BrightTALK
The Customer Success Manager ensures that their clients grow their revenues by optimizing how they utilize BrightTALK products. The CSM works with clients who have purchased innovative BrightTALK solutions to address their marketing challenges. The ideal candidate is likely to have customer success experience in media and marketing. CSMs translate program strategies developed by the client and the sales team into manageable projects. The CSM is the customer’s point person for all program-related inquiries. 
Apply here: https://business.brighttalk.com/company/careers-singapore/
 
 
Role: Client Engagement Manager
Location: Noida, India
Organization: 3Pillar Global
3Pillar Global is in search of a Client Engagement Manager who will play a vital role at 3Pillar and is primarily responsible for establishing and growing a successful relationship with their portfolio clients and ensuring they have the high-quality delivery experience expected of an industry leader. This position will be based in Noida and will focus on accounts globally. The Client Engagement Manager You will facilitate account growth by being the link between the sales team and the delivery team. You are ultimately responsible for ensuring that both the client’s and 3Pillar’s business objectives are met. You will have to act as the escalation point for business-critical matters. 
Apply here: https://careers.3pillarglobal.com/3pillar-job-details?jobId=f124570a-284a-45d7-97e1-b4b87e25af69


Published May 11, 2020

Role: Enterprise Customer Success Manager
Location: Portland, Oregon, US
Organization: Confluent
The Enterprise Customer Success Manager will play a key role in driving customer success, renewals and subscription expansion within their Enterprise accounts. Identify and collaborate with the sales team regarding expansion, upsell, and additional service/support opportunities with the accounts. Support and maintain relationships with key users as well as decision-makers at assigned customers, keeping them connected to value being added by the products. Contribute to continual improvements, value-add and renewal to meet long-term customer satisfaction.  
Apply here: https://jobs.lever.co/confluent/0b22f209-30c2-4256-b410-da50c2453011
 
 
Role: Enterprise Customer Success Manager
Location: San Francisco, CA, US
Organization: Confluent
The Enterprise Customer Success Manager will play a key role in driving customer success, renewals and subscription expansion within their Enterprise accounts. Identify and collaborate with the sales team regarding expansion, upsell, and additional service/support opportunities with the accounts. Support and maintain relationships with key users as well as decision-makers at assigned customers, keeping them connected to value being added by the products. Contribute to continual improvements, value-add and renewal to meet long-term customer satisfaction.  
Apply here: https://jobs.lever.co/confluent/528849f7-03dd-4e7a-b280-b3a43182f064
 
 
Role: Enterprise Customer Success Manager
Location: Austin, US
Organization: Canva
The main aim of the Enterprise Customer Success Manager is to nurture and grow the relationships within mid-market Canva Enterprise accounts. Identify Areas of Growth within the existing accounts and manage the renewal process. Help Canva develop the company’s Enterprise sales and Success approach in order to implement best practices for building a world-class sales organization. You are responsible for driving customer satisfaction, implementation, Onboarding, training and adoption.  
Apply here: https://www.canva.com/careers/jobs/enterprise-customer-success-manager/
    
    
Role: Customer Success Manager
Location: South Jordan, UT, US
Organization: Ivanti
CSM Plays an Integral Part in Success by managing strategic partnership for their business. You will be the primary post-sales contact for customers or clients and responsible for driving adoption as well as increase the utilization of company products. Build a relationship with the assigned clients. Identify and discuss the ways with the team to improve the customer experience as well as increase new business growth.  
Apply here: https://www.ivanti.com/company/careers/job?gnk=job&gni=8a78839f708df1fd0170ca572e54558e
 
 
Role: Account Manager
Location: London, UK
Organization: Braze
As part of the Braze Account Management Team, you will work with Braze’s high growth potential clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship. 
Apply here: https://boards.greenhouse.io/braze/jobs/846158?gh_jid=846158
 
 
Role: Customer Success Manager, APJ
Location: Sydney, Australia
Organization: CrowdStrike
The Customer Success Manager will be responsible for leading the technical account and support management team, including oversight of quarterly business reviews, sales renewals, and escalation management. This role will establish and refine the processes, techniques, tools, and methods used by the team to provide exceptional support and services to customers while focusing heavily on proactive outreach and support.  
Apply here: https://crowdstrike.wd5.myworkdayjobs.com/en-US/crowdstrikecareers/job/Australia-Sydney/Customer-Success-Manager-APJ_R652
 
 
Role: Customer Success Manager
Location: Bangalore, India
Organization: Meero
In this role, you will develop and maintain a strategic trusted advisory relationship with your clients, advocate them and be their internal voice by providing feedback on how Meero’s solutions can be improved  
Apply here: https://jobs.lever.co/meero/5ba2c9f6-7392-4ff9-909d-65fc7627d735


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