Role: Customer Success Manager
Location: Berlin, Germany (Remote)
Organization: Canonical
As a Customer Success Manager, you’ll familiarise new Canonical customers to our products and customer support procedures. Work together with sales and support to create and deliver engagement plans that achieve the goals of the client. Aid sales in spotting expansion possibilities or renewal threats. To promote customer happiness and retention, serve as a customer advocate inside and have a positive impact on Canonical’s products, websites, documentation, procedures, and people. Create campaigns with numerous customers in mind using digital activities and touchpoints.
Apply here: https://www.linkedin.com/jobs/view/3607887084/
Role: Customer Success Manager
Location: Germany (Remote)
Organization: Anomali
As a Customer Success Manager, you’ll work closely with the sales team to move clients from the Pre-Sales phase to the Customer Success Management phase. Work closely with clients to comprehend their strategic objectives and other KPIs. Create measurable success criteria based on customer objectives. establishing corporate harmony for onboarding. While collaborating closely with the Sales, Product Management, Engineering, and Solutions teams, ensure seamless product deployment and client onboarding within the allotted timeline. To achieve defined goals and provide frequent touch points for current clients, build weekly, biweekly, monthly, and quarterly engagements with customers.
Apply here: https://www.linkedin.com/jobs/view/3605602158/
Role: Customer Success Agent
Location: Berlin, Berlin, Germany (On-site)
Organization: orderbird
As a Customer Success Agent, you’ll assist our new customers in integrating their orderbird Kasse successfully with our system. You operate independently, in your own organisation, and you import the customised, optimised food that you have created in accordance with the requirements of our clients and customers. Thanks to your care for our customers in our online newsletters, they are able to focus entirely on their business and quickly put bureaucracy behind them.
Apply here: https://www.linkedin.com/jobs/view/3607896011/
Role: Customer Success Manager
Location: Berlin, Berlin, Germany (On-site)
Organization: Pflegia
As a Customer Success Manager, you’ll first be heavily involved with the team’s modern processes and clients. As a Customer Success Manager (m/w/d), you are in charge of managing a certain portfolio of partner companies. You serve as the internal liaison between our many departments, such as Product, Service, Traffic, and Analytics. You are responsible for the project management of Your Own Key Accounts in Relation to Processes and Digitization. You establish a powerful network of decision-makers in hospitals and care facilities.
Apply here: https://www.linkedin.com/jobs/view/3608808329/
Role: Senior Customer Success Manager
Location: Berlin, Germany On-site
Organization: Banxware
As a Customer Success Manager, you’ll to provide excellent customer experiences, you will collaborate cross-functionally with Sales, Product, Marketing, and Operations. By controlling dependencies (including technical and non-technical workstreams) and collaborating with all pertinent stakeholders, you will be in charge of the implementation and onboarding phase. Using our API documentation as a guide, you will instruct your consumers on “What” and “How” to proceed. Within Banxware, you’ll control consumer expectations and act as their advocate. You will make sure that each customer request is properly understood, given priority, and dealt with while keeping both the success of the customer and the impact on Banxware in mind.
Apply here: https://www.linkedin.com/jobs/view/3608002165/