Role: VP of Customer Success 
Location: Washington, DC, United States (Remote) 
Organization: Analyst1 
As a VP of Customer Success, you’ll create and grow a high-performance customer success team to aid in the expansion and scaling of the company. Create and implement strategies, action plans, and playbooks to enhance customer satisfaction, boost customer retention, and facilitate account expansion. Recruit, educate, inspire, and offer guidance to a group of customer success managers. Strong commitment to ongoing learning. Represent our business while having a thorough understanding of our products. Set realistic sales targets, evaluate past performance data, and forecast future performance to achieve organisational objectives. Create and grow a high-performance customer success team to aid in the expansion and scaling of the company. 
Apply here: https://www.linkedin.com/jobs/view/3596177499/ 


Role: Director, Customer Success 
Location: Ontario, CA, United States (On-site)   
Organization: Mappedin 
As a Director, Customer Success, you’ll define and carry out the CS team’s overall vision and strategy. Manage a group of Customer Success Managers who are in charge of maintaining and growing customer relationships through support, product uptake, and value realisation. Set a good example and be prepared to assume each CSM’s position as necessary. Create and sustain 1:M strategies across all segments that encourage Mappedin users to adopt and expand. By creating and managing strategic procedures and workflows, you may lead your team to reach the NRR, NPS, and satisfaction KPIs that you’ve set. Communicates Mappedin’s vision for the customer experience, working with all teams and stakeholders to provide the highest value possible for our customers. 
Apply here: https://www.linkedin.com/jobs/view/3598011492/ 


Role: Vice President of Customer Success 
Location: New York City Metropolitan Area, United States (Hybrid)   
Organization: Org3D 
As a Vice President of Customer Success, you’ll Define and carry out the CS team’s overall vision and strategy. Manage a group of Customer Success Managers who are in charge of maintaining and growing the customer relationships through support, product uptake, and value realisation. Set a good example and be prepared to assume each CSM’s position as necessary. Create and sustain 1:M strategies across all segments that encourage Mappedin users to adopt and expand. By creating and managing strategic procedures and workflows, you may lead your team to reach the NRR, NPS, and satisfaction KPIs that you’ve set. Communicates Mappedin’s vision for the customer experience, working with all teams and stakeholders to provide the highest value possible for our customers. 
Apply here: https://www.linkedin.com/jobs/view/3594408246/ 


Role: Customer Success Manager 
Location: Toronto, ON, Canada (On-site) 
Organization: Gorgias 
As a Customer Success Manager, you’ll actively take part in the development of our new Customer Success programme, including designing the strategy and developing playbooks according to journey stages. By offering top-notch advice, assist businesses in launching on Gorgias as soon and successfully as possible. Through onboarding, continued adoption, and renewals, decrease attrition and promote expansion across the client lifecycle. Discover customer goals and assist them in achieving them by serving as their valued advisor. 
Apply here: https://www.linkedin.com/jobs/view/3597752441/ 


Role: Customer Success Representative 
Location: Vancouver, BC, Canada (On-site)   
Organization: Intranet Connections 
As a Customer Success Representative, you’ll achieve an annual retention rate on allocated accounts of more than 90% as a key factor in the success of customer projects. Within 90 days, interact with and assume leadership of 50 accounts. Create plans for intranet optimisation with the assistance of internal experts. Conduct biweekly routine touchpoints with active accounts. Lead intranet onboarding programmes from beginning to end within predetermined timeframes. Find and encourage chances to extend platform use to new technologies. Provide clients with value that generates favourable online reviews and case studies. Keys to a successful help desk. Within 90 days, resolve up to 40 customer tickets per month. 
Apply here: https://www.linkedin.com/jobs/view/3598567898/ 

Role: Vice President of Customer Success 
Location: Chicago, IL, United States (On-site)   
Organization: Dice 
As a Vice President of Customer Success, you’ll be the spokesperson for customer success by introducing continuous improvement strategies, business transformation opportunities, POC collaboration, and strategic industry alliances, all while ensuring high NPS scores for assigned customers. Establish a solid rapport with the CIO and C-Suite and work together with the leadership to shape the roadmaps for innovation and transformation. Gain a thorough understanding of the goals and internal workings of the assigned accounts as you develop account level expertise. Maintain up-to-date knowledge of pertinent sector and account-related news, and incorporate it into your account strategy. To fulfil the needs of the client and Birlasoft, create efficient processes that provide leadership and structure in confusing situations. 
Apply here: https://www.linkedin.com/jobs/view/3596081716/ 


Role: Customer Success Manager 
Location: Aachen, North Rhine-Westphalia, Germany (On-site) 
Organization: EMSU GmbH 
As a Customer Success Manager, you’ll be responsible for communication on upcoming campaigns. Advice and support for customers. Development of communication strategies. You work closely with the sales and service team. 
Apply here: https://www.linkedin.com/jobs/view/3595336613/ 


Role: Customer Success Manager 
Location: Germany (Remote) 
Organization: TutorSpace 
As a Customer Success Manager, you’ll be the most important contact person, you ensure that our parents and students have a high level of customer satisfaction (by telephone, email and WhatsApp). You always help our customers to find an optimal solution and advise them with an open ear on contract extensions and the required number of hours. You will coordinate closely with our team of tutors and educational advisors. You will help us to understand our customers even better and to continuously improve our processes and workflows. Write analyses, reports and evaluations. 
Apply here: https://www.linkedin.com/jobs/view/3595326712/ 


Role: Customer Success Manager 
Location: Hamburg, Hamburg, Germany (On-site) 
Organization: join.com 
As a Customer Success Manager, you’ll be creating customer campaigns in our campaign system. Enrichment and verification of data. Organisation, coordination and monitoring of customer campaigns. Interface function between marketing and operations. Preparation and follow-up of meetings and appointments. Addressing and advising new customers by email and telephone. Preparation of offers and invoicing. Preparation of presentations, minutes and statistics. Filing and resubmission.  
Apply here: https://www.linkedin.com/jobs/view/3595324831/ 


Role: Customer Success Manager 
Location: Berlin, Berlin, Germany (On-site) 
Organization: Insurgo GmbH 
As a Customer Success Manager, you’ll be the central contact person for our customers’ complex data migrations. You prepare the customer’s data for the import (preparation of Google spreadsheets, data maintenance, etc.). As an Insurgo expert, you are the first point of contact for our users and manage their inquiries in a confident and solution-oriented manner. You will play a key role in the successful move of our new customers to Insurgo. You accompany our customers in Insurgo onboarding from the first click. 
Apply here: https://www.linkedin.com/jobs/view/3595328934/ 

Role: Customer Success Manager 
Location: Cambridge, England, United Kingdom (Hybrid)  
Organization: ADVANCE® AI 
As a Customer Success Manager, you’ll guarantee organic growth by looking for chances with other companies and nations. Develop proactive, long-lasting relationships with clients at various levels of the client organisation and departments. Recognise client requirements and needs to guarantee that we are consistently meeting their expectations. Planning and preparing for client meetings, participating in business development meetings, and providing follow-up and proposal development as needed are all examples of business development support. 
Apply here: https://www.linkedin.com/jobs/view/3594556250/ 


Role: Customer Success Manager 
Location: United States (Remote)  
Organization: Feathr 
As a Customer Success Manager, you’ll Learn and keep up-to-date on Feathr so you can talk to consumers about the features and uses that are most pertinent to their individual marketing requirements. Establishing and maintaining long-term connections with clients will help you better understand their needs and boost annual customer retention. Call clients on a frequent basis to check in and discuss how they’re using the platform and how they’re adopting the new goods. Be prepared to dispel doubts and promote the benefits of Feathr products. Determine prospects for client growth based on demands, and then manage the sales cycle (from starting the conversation through concluding the transaction) for those opportunities. While some sales will occur in the middle of contracts, others will take place when customers renew their licences on an annual basis. 
Apply here: https://www.linkedin.com/jobs/view/3594556250/ 


Role: Customer Success Specialist 
Location: Broomfield, CO, United States (On-site)   
Organization: Robert Half  
As a Customer Success Specialist, you’ll develop and put into practise strategies to enhance the client experience. Deliver first-rate customer service over the phone and/or email in a busy setting. Create, monitor, and analyse measures for customer success. Delve into difficult challenges and concerns. Encourage customer shopper s acquisition, loyalty, and retention. Train and coach personnel who interact with customers to enhance their loyalty.  
Apply here: https://www.linkedin.com/jobs/view/3594070775/ 


Role: Customer Success Intern 
Location: New York, United States (Remote) 
Organization: Novata   
As a Customer Success Intern, you’ll be held to go over the status of the project and resolve any issues, questions, or suggestions. If you live nearby, you can visit our offices in New York or Washington, DC, to meet with your mentor and the rest of the team. A mentor will be chosen for each intern. In addition to their immediate supervisor, the mentor will help the intern adjust to the workplace culture, respond to general inquiries, and offer support. They will meet with the project supervisors to wrap up and review the project and deliverables after the internship. The project manager will assess the intern’s performance as well. 
Apply here: https://www.linkedin.com/jobs/view/3595748915/ 


Role: Customer Success Agent 
Location: Dallas, TX, United States (On-site)   
Organization: LifeSeasons 
As a Customer Success Agent, you’ll each day, respond to 80–100 incoming calls, emails, and chats from customers and determine the kind of assistance they require. While recording necessary information in computer systems, ask the right questions and listen intently to identify any specific questions or issues. Guiding consumers through LifeSeasons and NeuroQ websites while reassuring and encouraging them to become independent users of our tools. Work with support resources to resolve customer issues and/or collaborate with others to resolve escalated issues by researching difficult issues across multiple databases. 
Apply here: https://www.linkedin.com/jobs/view/3592788880/ 

Role: VP of Customer Success 
Location: Reading, England, United Kingdom (On-site) 
Organization: Redstor 
As a VP of Customer Success, you’ll be making sure our consumers are completely satisfied with our goods and services is your responsibility as our newly created Vice President of Customer Success. Additionally, you’ll collaborate with our partners to use cross- and up-selling to boost revenue growth. Your contribution will be essential to enhancing our clients’ overall experience and ensuring that they come back for more. You’ll be the alpha dog, coaching, mentoring, and directing our customer success managers to give each and every one of our clients an excellent experience. 
Apply here: https://www.linkedin.com/jobs/view/3589925550/ 


Role: Director, Digital Customer Success 
Location: Toronto, ON, Canada (On-site) 
Organization: Informatica 
As a Director, Digital Customer Success, you’ll create and support efforts that nurture the digital journey. Create and carry out programmes in Marketo for a variety of channels, including email, the web, nurturing of in-products, field events, webinars, etc. Manage and cultivate your current clientele to promote account retention, customer value, and business growth. Develop Customer Journeys for various IDMC services across the Onboard -> Adopt – > Expand and Renew Segments in collaboration with SME’s and COE owners. Working with COE/Enablement, suggest improvements to any automated communications, procedures, dashboards, or workflows that are necessary for the digital experience. Determine the material needed for nurturing and map it to the customer journey milestones by working with content stake holders. To better support your accounts in case of need, learn how processes currently operate and everyday tasks flow from customer success managers. 
Apply here: https://www.linkedin.com/jobs/view/3584194977/ 


Role: Customer Success Manager 
Location: Hamilton, Ontario, Canada Remote   
Organization: Compass Search Group LLC 
As a Customer Success Manager, you’ll work with customers to comprehend their needs and find ways to improve the customer experience. Deliver top-notch support and customer service to customers via phone, email, and video calls. Work together with cross-functional teams from the sales, product, and engineering departments to guarantee our clients’ success. Examine client data to spot patterns and chances to enhance customer retention and happiness. 
Apply here: https://www.linkedin.com/jobs/view/3589567626/ 


Role: Customer Success Manager 
Location: San Francisco, CA, United States 
Organization: Elementl   
As a Customer Success Manager, you’ll getting new consumers on board and making sure they have a good first experience with the product. Continual customer support across a variety of channels is provided to ensure the success of the product. Analysing client data and metrics to spot trends and prevent problems before they happen. Identifying upsell and cross-sell opportunities and communicating consumer feedback for product enhancement in collaboration with the sales and product teams. 
Apply here: https://www.linkedin.com/jobs/view/3584175214/ 


Role: Customer Success Manager 
Location: Austin, TX, United States (Remote)   
Organization: ArborXR 
As a Customer Success Manager, you’ll guarantee that consumers use the product effectively and take advantage of new product capabilities, establish and maintain connections with customers and business stakeholders and implementation teams. Create and uphold success plans among important parties. Conduct and manage executive business reviews (EBRs) and cadence conversations with customers. Analyse customer KPIs for product uptake, client satisfaction, and customer objectives. Obtain in-depth knowledge of the market, product, and industry. Help ArborXR develop the systems and resources needed to scale customer success. 
Apply here: https://www.linkedin.com/jobs/view/3590696660/