Role: Customer Success Specialist 
Location: Mississauga, ON, Canada (Remote)   
Organization: Change Connect 
As a Customer Success Specialist, you’ll support daily software and process-related concerns for end users. When possible, evaluate requests and offer resolution immediately. Issues should be triaged and prioritised based on their seriousness and reported to the product/QA team. Give our daycares technical support over the phone, email, virtual meetings, and chat. Keep thorough records of client conversations and issue resolution via the ticketing system. Fostering long-lasting connections with our customers by thoroughly comprehending their issues and promptly resolving them. Inform the management team of your concerns so that the product can be improved. Work on given projects as a team during periods of low peak call demand and provide input regarding procedures that are unclear and need to be altered. 
Apply here: https://www.linkedin.com/jobs/view/3580750332/ 


Role: Customer Success Specialist 
Location: Ottawa, ON, Canada (Hybrid) 
Organization: Fullscript   
As a Customer Success Specialist, you’ll utilise a variety of customer support tools and your in-depth product expertise to successfully handle challenging customer concerns. * Create enduring bonds of trust via transparent and active communication. * Inform your team of trends, problems, and feedback. * Maintain queue volume and achieve weekly SLA metric targets. What we can do for you includes: * A flexible paid time off policy * Stock options and the RRSP programme from Fullscript Benefits packages that are flexible and customizable include up to $2,000 for paramedical services (such as naturopathic and mental health), a discount on the Fullscript product catalogue for friends and family, and training funds. In order to foster diversity among its employees, Fullscript is happy to be an equal-opportunity employer. 
Apply here: https://www.linkedin.com/jobs/view/3587680948/ 


Role: Customer Success Manager 
Location: Vancouver, BC, Canada (Remote) 
Organization: Unbounce 
As a Customer Success Manager, you’ll be establishing a relationship of trust with Concierge customers through phone, Google Meet, and email as the main contact methods. Conduct customer check-ins with a focus on conversion efficiency, feature uptake, and general product engagement. Based on their marketing objectives and accounting activities, giving Concierge customers immediate advice and teaching them. Assisting in the identification of “at-risk” accounts and creating re-engagement plans. Promoting Concierge customer growth and renewals. Determining the needs of the customer and working along with the product team to achieve customer success, with a focus on upgrades and renewals. Collaborating with various stakeholders across departments to discover clients for internal initiatives, user research, case studies, and more. Promoting the interests of our customers through client testimonials; communicating internal stakeholder trends and insights to inform product development. 
Apply here: https://www.linkedin.com/jobs/view/3559029199/ 


Role: Customer Success Manager 
Location: Waterloo, ON, Canada (Remote) 
Organization: Auvik 
As a Customer Success Manager, you’ll establishing a relationship of trust with Concierge customers through phone, Google Meet, and email as the main contact methods. Conduct customer check-ins with a focus on conversion efficiency, feature uptake, and general product engagement. Based on their marketing objectives and account activities, giving Concierge customers immediate advice and teaching them. Assisting in the identification of “at-risk” accounts and creating re-engagement plans. Promoting Concierge customer growth and renewals. Determining the needs of the customer and working along with the product team to achieve customer success, with a focus on upgrades and renewals. Collaborating with various stakeholders across departments to discover clients for internal initiatives, user research, case studies, and more. Promoting the interests of our customers through client testimonials; communicating internal stakeholder trends and insights to inform product development. 
Apply here: https://www.linkedin.com/jobs/view/3554319079/ 


Role: Customer Success Assistant 
Location: Québec, QC, Canada (Remote) 
Organization: Kaptio 
As a Customer Success Assistant, you’ll own and manage the customer lifecycle. Work together with clients to comprehend their business requirements, then develop a strategy with clear objectives that show quantifiable results. Analyse, track, and navigate data to find new needs and customer trends. Establish world-class customer success policies, practises, and standards by contributing to our internal and external processes and documentation.  
Apply here: https://www.linkedin.com/jobs/view/3579460805/ 

Role: Vice President of Customer Success 
Location: Englewood, CO, United States (Remote)  
Organization: WOW! Internet, Cable & Phone 
As a Vice President of Customer Success, you’ll by using customer journey mapping and creating standardised interventions for each stage of the trip, define and optimise the customer lifetime. Create client segments, choose preferred treatment trajectories, and maintain optimised investment strategies. To achieve successful onboarding, adoption, retention, and revenue growth, create effective customer success programmes. Define and promote the optimal customer experience in close cooperation with departmental cross-functional cooperation. By increasing product uptake, customer contentment, and overall health score, you can increase your customers’ lifetime value. 
Apply here: https://www.linkedin.com/jobs/view/3580822831/ 


Role: Customer Success Manager 
Location: Edmonton, AB, United States (Remote)   
Organization: Compass Search Group LLC 
As a Customer Success Manager, you’ll create and build great relationships with your clients by comprehending their wants and objectives. Give customers prompt, proactive help using a variety of channels, such as chat, email, and phone. Be a customer champion and inform internal stakeholders of their comments and wants. Work together with the sales team to spot chances for expansion and to build customer accounts. 
Apply here: https://www.linkedin.com/jobs/view/3583939271/ 


Role: Customer Success Manager 
Location: Vancouver, BC, United States (Hybrid) 
Organization: Prevue HR 
As a Customer Success Manager, you’ll accounts that are promptly renewed. Managing a portfolio of active customer accounts and ensuring that renewals maintain recurring income. Searching for upsell possibilities to boost the value of the customer account, for which we pay commission. Keeping an eye on personnel changes within your portfolio to make sure we train all new hires. Checking in with loyalty programmes. Onboarding and training of new clients. 
Apply here: https://www.linkedin.com/jobs/view/3580883715/ 


Role: Customer Success Manager 
Location: Québec, QC, United States (Remote) 
Organization: Process Street 
As a Customer Success Manager, you’ll prepare the implementation and onboarding process for new clients. Conduct thorough account reviews and training sessions. Contribute to support infrastructures including the Help Centre, webinars, and in-product instructions. To incorporate consumer feedback into the product roadmap and strategy, closely collaborate with the other departments (Product, Sales, and Marketing). By responding to inquiries, demonstrating newest features, and conducting quarterly business reviews, assist current clients. In terms of numbers, you’ll be preoccupied with issues like churn, time to first value, and net promoter score. 
Apply here: https://www.linkedin.com/jobs/view/3580815666/ 


Role: Bilingual Customer Success Specialist 
Location: Québec, QC, United States (Remote) 
Organization: Process Street 
As a Customer Success Specialist, you’ll prepare the implementation and onboarding process for new clients. Conduct thorough account reviews and training sessions. Contribute to support infrastructures including the Help Centre, webinars, and in-product instructions. To incorporate consumer feedback into the product roadmap and strategy, closely collaborate with the other departments (Product, Sales, and Marketing). By responding to inquiries, demonstrating newest features, and conducting quarterly business reviews, assist current clients. In terms of numbers, you’ll be preoccupied with issues like churn, time to first value, and net promoter score. In terms of quality, you’ll always consider how to make clients happy and increase their value. 
Apply here: https://www.linkedin.com/jobs/view/3580815666/ 

Role: VP Customer Success 
Location: Austin, TX, United States (Hybrid) 
Organization: Prospera Hospitality 
As a VP Customer Success, you’ll create and organise a powerful CS squad. Recruit and manage the greatest personnel in the business, promote teamwork, discover opportunities for learning and growth, and teach team members to reach their full potential. Implementing tools for customer success. Increase renewals, product acceptance, expansion, and advocacy while minimising attrition to drive customer success outcomes. Will also be in charge of the support staff. Serve as a focal point for escalating client complaints. Follow and report on important team metrics. Create frameworks and participation models that maximise team staffing and client involvement.  
Apply here: https://www.linkedin.com/jobs/view/3577020554/ 


Role: VP Customer Success 
Location: Austin, TX, United States (Hybrid)   
Organization: Prospera Technologies 
As a Customer Success Manager, you’ll create and organise a powerful CS squad. Recruit and manage the greatest personnel in the business, promote teamwork, discover opportunities for learning and growth, and teach team members to reach their full potential. implementing tools for customer success. Increase renewals, product acceptance, expansion, and advocacy while minimising attrition to drive customer success outcomes. Will also be in charge of the support staff. Serve as a focal point for escalating client complaints. Follow and report on important team metrics. Create frameworks and participation models that maximise team staffing and client involvement. 
Apply here: https://www.linkedin.com/jobs/view/3577020554/ 


Role: Customer Success Manager 
Location: Seth Ward, TX, United States (On-site) 
Organization: Enverus 
As a Customer Success Manager, you’ll establish powerful, reliable, and influential connections with the company’s sales, customers, and other stakeholders. Extensive experience with sales processes in project management and change management. A thorough awareness of the factors influencing the decisions of the assigned customers to use Enverus products and services. Proactively provide customers with well-tailored guidance, unique industry insights, and/or sales-boosting value propositions. Give clients input to simplify the supply of services and goods. Engage in ongoing, two-way communication with customers to discuss how to increase usage and engagement with our products and services.o ensure clear communication of the customer-required value of all the services and products Enverus is currently delivering, and/or can provide in the future, develop strong and trustworthy relationships within leadership. 
Apply here: https://www.linkedin.com/jobs/view/3580124714/ 


Role: Customer Success Representative 
Location: Austin, TX, United States 
Organization: OutboundEngine 
As a Customer Success Representative, you’ll be of technical help, troubleshooting, and assistance through numerous means. responding to emails from incoming clients. promoting the benefits of OutboundEngine during each engagement with a customer. calming down tense circumstances and reaching an amicable agreement. 
Apply here: https://www.linkedin.com/jobs/view/3578825973/ 


Role: Customer Success Manager 
Location: Belfast, Northern Ireland, United Kingdom (On-site) 
Organization: Realtime Recruitment   
As a Customer Success Manager, you’ll manage and keep current, high-value clients by creating fruitful, long-lasting connections that make it possible to recognise and discuss new business opportunities. To successfully enrol new clients with our SaaS products, collaborate across departments. Represent and market our prestigious SaaS solutions at conferences and trade shows. Mentor and coach more junior employees to ensure high standards are met by the entire team. 
Apply here: https://www.linkedin.com/jobs/view/3577041535/ 

Role: Customer Success Manager 
Location: Salt Lake City, UT, United States (Remote) 
Organization: Tava Health 
As a Customer Success Manager, you’ll Establish trusting relationships with important employer stakeholders, such as HR and Benefits Administrators. Take on new clients and take part in periodic review calls. Prior to measuring, monitoring, and frequently reporting progress, comprehend the aims of the consumer. Work together with internal cross-functional teams to enhance the whole customer experience, including product management, sales, and marketing. Ensure the prompt and effective delivery of our solutions in accordance with the demands and goals of our clients. Deliver and convey ROI to our clients.  
Apply here: https://www.linkedin.com/jobs/view/3578557378/ 


Role: Customer Success Manager 
Location: Austin, TX, United States (Hybrid)   
Organization: Papaya Global 
As a Customer Success Manager, you’ll be the primary point of contact for any client-related matters. Uphold a high level of product expertise to advise clients on the best commercial papaya product. Fully comprehend the capabilities and limitations of the complete line of Papaya products, and offer unique and imaginative solutions even when customers don’t ask for them. To ensure continuous success, guide the client through the client lifetime. Navigate internal resources and find answers to your inquiries, quickly resolving problems from beginning to end. Change the way your customers invest in papaya and help them make choices that will increase their profits. Increase product use and acceptance, and inform customers about the platform. Complete specific client requests on your own, exercising discretion and problem-solving abilities. 
Apply here: https://www.linkedin.com/jobs/view/3571289140/ 


Role: Customer Success Manager 
Location: Seattle, WA, United States (On-site)   
Organization: CoreStack 
As a Customer Success Manager, you’ll mentor and counsel a wide range of customers as a member of the CoreStack Customer Success team, ensuring their successful CoreStack launch and ongoing CoreStack business value delivery. You’ll collaborate closely with clients to learn about their needs and difficulties in doing business. This also entails guiding them in the most effective CoreStack usage to address their multi-cloud pain points. You’ll contribute ideas to strategic customer planning in close collaboration with the CoreStack Sales and Product Teams to help pinpoint ways that current customers could make better use of CoreStack. Client Success Manager integrates product expertise and client input as a bridge between service and sales. Onboarding, ongoing training, and support for customers. Educating customers about available resources, including knowledgebase articles, how-to videos, tutorials, and webinars. 
Apply here: https://www.linkedin.com/jobs/view/3578351107/ 


Role: Customer Success Manager 
Location: United States (Remote)   
Organization: Filevine 
As a Customer Success Manager, you’ll learn everything there is to know about the Filevine product line, including how it applies to the legal and other areas. Learn all about the Filevine products’ best practises and the various client use cases that give rise to the various suggestions. Learn more about your clients’ businesses and sectors through ongoing research and insightful discussions to determine where Filevine can have the biggest effect. Make collaborative account strategies with your clients that can be monitored often using quantifiable goals. 
Apply here: https://www.linkedin.com/jobs/view/3572531225/ 


Role: Customer Success Manager 
Location: London, England, United Kingdom (On-site) 
Organization: Powtoon – a Visual Native company 
As a Customer Success Manager, you’ll have to better understand our Enterprise clients’ needs and ensure their success with Powtoon, we must establish close partnerships with them. Serve as the primary point of contact and go-between for customers and the rest of the Powtoon staff, including the support, sales, and product teams. Encourage clients to use Powtoon to link their objectives and problems with the appropriate solution. Take charge of new accounts, managing on-boarding and adoption while boosting usage inside the company. Organise online demonstrations and webinars to inform customers about the features of our product. Maintain a regular cadence with clients to make sure they are utilising Powtoon to its greatest potential.  
Apply here: https://www.linkedin.com/jobs/view/3578254327/