Role: VP of Customer Success 
Location: Shakopee, MN, United States 
Organization: Entrust  
As a VP of Customer Success you’ll determine, persuade, and coordinate stakeholders on customer priorities. Gain a thorough awareness of the objectives, priorities, and decision-making procedures of the customers. Use facilitation and industry knowledge to bring stakeholders together within the client to help them visualise and align goals/metrics. Use resources like value maps, program management software like Asana, and expert engagements like carrying out customer Proof of Concept (POC). Create, implement, and monitor collaboratively agreed-upon success plans to guarantee profitable renewals for internal and external stakeholders. Determine customer obstacles and challenges, then use friction-reducing techniques. Strategies for customer transformation supported by influence facilitation that make use of customer maturity Plans for governance, training, and enablement, as well as assessments. To help improve customers’ end experience, track and act upon customer progress, sentiment, and signals. 
Apply here: https://www.linkedin.com/jobs/view/3401003858/ 


Role: Customer Success- VP/ CPG 
Location: United States (Remote)   
Organization: Kabtec Executive Search 
As a VP of Customer Success, you’ve to demonstrate leadership within or outside a work setting. You should be a proactive person who is willing to make new discoveries. Create and manage international teams that interact with clients to find opportunities to use decision sciences and analytics. Strong experience in nurturing future talent and coaching. Strong interpersonal and leadership abilities. Emotional intelligence that is strong. 
Apply here: https://www.linkedin.com/jobs/view/3477426565/ 


Role: VP of Customer Success 
Location: Canada (Remote) 
Organization: 7shifts 
As a VP of Customer Success, you’ll create and implement a revenue-based customer success plan that promotes client expansion, retention, and helps our business develop overall. Increase client loyalty and strengthen competitive advantage by continuously improving the support experience. To scale high-performing results, enable a robust outbound cadence for our success team and maximise our usage of technology. Play a crucial part in the effective rollout of a new customer success platform. You’ll enable the team to use the tool’s insights to make data-driven decisions that benefit our customers. To find opportunities for customer-driven innovations and upgrades that improve the customer experience, work with senior leadership across the organisation. Create a high-performance culture while establishing critical metrics and targets to help the team align its goals with those of the organisation. 
Apply here: https://www.linkedin.com/jobs/view/3476948374/ 


Role: Vice President of Customer Success 
Location: Toronto, ON, Canada (Hybrid) 
Organization: KEV Group 
As a VP of Customer Success you’ll maintain the highest level of client loyalty by building connections at all levels inside the client company and making sure clients are aware of the mission and strategy of KEV Group. Build and improve operations to work with the current business and to prepare for expansion in the future. Make sure the pace and level of consumer engagement are appropriate. Whenever necessary, act as the customer’s executive escalation point. Create a world-class client success team by identifying, attracting, and developing high-potential personnel. Establish a culture that is performance-focused, collaborative, and resilient by setting a good example. Driving results requires a relentless focus on performance and the operationalization of strategy goals and KPIs. Promote client wellness management to reduce risk. 
Apply here: https://www.linkedin.com/jobs/view/3476488845/ 


Role: Director of Customer Success 
Location: Boston, MA, United States (Remote) 
Organization: Apryse 
As the Director of Customer Success, you’ll create and implement a team of CSMs. In your designated region, oversee the delivery of the Apryse offering and performance against gross & net revenue as well as other key performance factors. Assure Apryse customers have a pleasant experience and gain value while providing thought leadership, risk management, and risk management. Develop and maintain Success Plans with your team, assuring renewals and quantifiable business outcomes for your clients while accelerating the use of Apryse technology. Work closely with the sales teams to promote the Apryse suite’s expansion using the current models and consumption strategies. In order to maintain and enhance, track the health and sentiment of the assigned clients for your team. Lead a few efforts for major Apryse systems and deliverables’ optimization and improvement. 
Apply here: https://www.linkedin.com/jobs/view/3477690512/ 

Role: Head of Customer Success 
Location: San Francisco, CA, United States 
Organization: Ikigai  
As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. When a reduction in involvement with customers is noticed, keep an eye on their well-being and take appropriate measures. Promote user adoption through a variety of touchpoints, such as workshops, product roadmap discussions, training, and forming connections with a number of champions and power users. Determine chances for growth by keeping an eye on consumer product usage, industry news and changes, and developing strategic account strategies with sales to expand to other teams. Monitor the slack channels and support requests for customer service, answer questions, and collaborate across departments to address issues. Establish quarterly business reviews (“QBRs”) to gauge the health of your customers, get feedback, and communicate planned product upgrades. Ensure that our communications and updates are received by all users at each customer.  
Apply here: https://www.linkedin.com/jobs/view/3474485819/ 


Role: Director of Customer Success  
Location: United States (Remote) 
Organization: Givelify 
As the Director of Customer Success you’ll provide reliable counsel on use cases, fundraising and giving methods, and Givelify products and services to consumers. Create, nurture, and manage a team of CSMs acting as Giving Success Coaches to engage clients and influence results.  To ensure a consistent customer experience and the effectiveness of CSMs, define, improve, and manage a customer engagement model. Present consumer voices internally accurately, raising them as necessary. To promote customer success and meet goals, collaborate with the product, customer service, marketing, and other departments. Build reports, dashboards, and scorecards with Revenue Operations to highlight customer health, retention likelihood, and the performance of high-touch customer success campaigns. 
Apply here: https://www.linkedin.com/jobs/view/3475021931/ 


Role: Director, Customer Success 
Location: Austin, TX, United States (On-site) 
Organization: Atmosphere 
As a Director of Customer Success, you’ll assist in developing, promoting, and driving our client teams’ long-term retention strategy. At every stage of the client lifecycle, deliver and manage world-class customer onboarding, account management, customer support, and contract negotiation procedures. Motivate and encourage customer teams, making sure they have full support and authority to accomplish their objectives. Promote a culture and metrics centered on customer satisfaction and responsiveness. Manage, assess, and enhance the tools, communications, and procedures supporting customer teams. Establish solid working connections based on mutual trust and cooperation with other important internal departments like sales, product, engineering, finance, legal, human resources, and marketing. Your goal is to develop an exceptional customer experience that reduces customer churn, increases client retention, and boosts income from current accounts. Draw in and keep excellent talent. 
Apply here: https://www.linkedin.com/jobs/view/3390480047/ 


Role: Director of Customer Success 
Location: Syracuse, NY, United States (Hybrid) 
Organization: Vivid Machines 
As a Director of Customer Success you’ll be creating procedures that satisfy our corporate goals and guarantee compliance. The capacity to overcome operational challenges brought on by geography, employees, and weather. advances in hardware and software that are sensible and take execution into account. Accountable and able to operate in a high-pressure workplace focused on results. Capable of taking swift action when necessary and being at ease with change. You will be expected to become fully knowledgeable about the technical features of our sensor system and to be able to solve issues in all kinds of real-world scenarios. A great listener and communicator who can effectively discuss and convey important information to internal teams and customers. Focused on defining, achieving, and managing departmental OKRs; results driven. Locating, mentoring, and developing corporate leaders so they can advance to management. 
Apply here: https://www.linkedin.com/jobs/view/3468502295/ 


Role: Director of Customer Success  
Location: Hopkins, MN, United States (Hybrid) 
Organization: Digi International 
As a Director of Customer Success, you should have unwavering commitment to always enhancing the customer experience, proactive focus on resolving core causes that undermine client loyalty and happiness, and capacity to take the reins on improvement projects across the organization. Ability to successfully create a management culture that recruits, retains, and develops people. Prior accomplishments in creating KPIs and data-driven case management that improved operational efficiencies and provided a consistent client experience. The capacity to recognize and manage specifics while preserving a greater perspective on overall goals and strategy. Success in developing and putting into practice customer experience strategies. With a talented and trained technical team that consistently wins high honors from customers in satisfaction and loyalty polls, the company has a track record of providing great customer service. 
Apply here: https://www.linkedin.com/jobs/view/3467858071/ 

Role: VP Customer Success  
Location: United States (Remote) 
Organization: Unifyed 
As a VP of Customer Success, you’ll drive Customer Success Outcomes. Increase renewal rates and reduce churn. Expand revenue in accounts through cross-sell and up-sell. Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores. Drive new business growth through greater advocacy and reference-ability. Define and Optimize Customer Lifecycle. Map customer journey. Develop listening points in journeys (e.g., usage, satisfaction, etc.). Standardize interventions for each point in journey. Define segmentation of the customer base and varying strategies. Identify opportunities for continuous improvement. Learn from best practices in industry. Manage Customer Success Activities like Onboardin, Training, Professional Services, Customer Support, Customer Success Management etc,. Create cadence for review within the team. 
Apply here: https://www.linkedin.com/jobs/view/3473880719/ 


Role: Director of Customer Success ( 14 month contract) 
Location: Vancouver, BC, Canada (Hybrid)   
Organization: Plenty of Fish 
As a director of Customer Success, you’ll develop strategies to drive metrics on the quality and efficiency of the customer care and moderation teams. Monitor business and process metrics to measure and manage customer care and moderation health and effectiveness. Maintain in-depth knowledge of our brand, product, systems, and policies. Work closely with our Product teams to communicate customer feedback and insights, and drive customer-centric initiatives forward. Ensure compliance with regulatory requirements impacting customer success teams. Coach and develop direct reports for growth and development. Oversee development of best practices in training materials. Act as a voice of the customer across the organization. 
Apply here: https://www.linkedin.com/jobs/view/3474045599/ 


Role: Director of Customer Success 
Location: Toronto, ON, Canada (Hybrid)   
Organization: Vivid Machines
As a director of Customer Success, you’ll help manage the rapid growth of company’s customer base and ensure operational excellence and continued customer happiness. Manage the day-to-day of the Field Operations Team and communicate customer needs to the engineering and product teams. Accountable and able to work in a fast-paced results-driven environment. Comfortable with change and quick actions needed when necessary. Identifying, training and developing leaders within the company and setting them on a path for management. 
Apply here: https://www.linkedin.com/jobs/view/3467034695/ 


Role: Director, Omni-Channel Customer Success 
Location: Vancouver, BC, Canada (On-site) 
Organization: Herschel Supply Company 
As a director of Customer Success, you’ll drive Omni-channel strategy across all channels including e-commerce, wholesale, and retail. Lead Omni-channel operations cross functionally, while identifying and managing the development of solutions that enhance Herschel’s brand, delivering greater efficiency at scale. Continuous development of customer-centered processes to improve customer experience across all channels. Implementation of new strategies to enhance Herschel’s Omni-channel strategic vision. Leverage analytics and data to make key business decisions. Champion the customer experience and success initiatives cross functionally. 
Apply here: https://www.linkedin.com/jobs/view/3450762195/ 


Role: Director of Customer & Product Success 
Location: Toronto, ON, Canada (On-site)
Organization: HiredHippo
As a Director of Customer & Product Success, you’ll work with Project Managers and Implementation Engineers and customers to build and deliver overall project plans. Communicate with stakeholders in our largest customers, handle escalations,s and navigate challenging situations with positive and balanced results. Work collaboratively with and influence other departments, especially Product and Sales, to promote customer satisfaction and achieve business unit and company goals. Manage, forecast, and monitor resource capacity and utilization, staffing appropriately all customer engagements. Continuously improve and enhance the implementation methodology to drive efficiency and consistency. Recruit and develop a high-performing Implementations team, developing career paths for team members that allow for growth and development within the Implementations team. 
Apply here: https://www.linkedin.com/jobs/view/3473893123/ 

Role: Director, Customer Success NEMEA 
Location: London, England, United Kingdom (On-site) 
Organization: Seismic 
As a director of Customer Success, you will be Leading, coaching, and growing/scaling a team of Customer Success Managers of various levels of experience, by leveraging Seismic corporate CS ways of working and adapting them to your market needs. Building Trusted Advisor relationships at senior levels in your team’s accounts, helping to ensure retention, uncover opportunities for cross-sell/upsell, and develop advocates. Forecasting and leading the contract renewal process with your CSMs and identifying and nurturing expansion opportunities in coordination with Sales. Partnering with Professional Services, Sales, and Marketing leadership to grow Seismic’s presence and brand in the Northern European region. 
Apply here: https://www.linkedin.com/jobs/view/3350379815/ 


Role: Customer Success Manager – General 
Location: Toronto, ON, Canada (Hybrid)
Organization: Vena Solutions
As a Customer Success Manager, you will manage relationships. You will actively manage client relationships to increase adoption, ensure retention, and increase satisfaction. Establish a trusted advisor relationship with your clients and strategically position our solution, driving adoption. Build relationships with customers at all levels from end users and individual contributors to IT Managers and Senior Executives. Ignite a sense of excitement with the client, encouraging adoption and expansion where possible. Consistently touch base with clients throughout the contract lifecycle, escalating important issues where needed. You will be the single point-of-contact for customers. You will represent the voice of the customer to internal teams. 
Apply here: https://www.linkedin.com/jobs/view/3383535611/ 


Role: Entry level – Customer Success Specialist (Remote) 
Location: Oshawa, Ontario, Canada (Remote) 
Organization: Faithful Consulting 
As a Customer Success Specialist, you’ll respond to customer inquiries via phone, email, and chat. Resolve customer issues in a timely and efficient manner. Collect and analyze customer feedback to inform product and process improvements. Collaborate with cross-functional teams to ensure customer satisfaction. Maintain a thorough knowledge of company products, services, and policies. Continuously identify opportunities to enhance the customer experience.  
Apply here: https://www.linkedin.com/jobs/view/3463554783/ 


Role: Customer Success Manager 
Location: Toronto, ON, Canada (Hybrid) 
Organization: SysAid Technologies Ltd 
As a Customer Success Manager, you’ll manage our Global, Strategic/Enterprise Accounts. Manage the renewal cycle and contract processing, within a timely manner, to ensure no service disruptions. Set regular cadences with customers. Drive and maximize the utilization of the product. Work with the Licensing Specialists to identify expansion opportunities. Establish, develop, and maintain positive customer relationships through email, chat, phone, and video engagement. Ensure successful delivery of our solutions by our customer timelines. Create value for customers by building strategic partnerships and identifying success criteria. Serve as an escalation point for your customers on bug requests and new feature requests – work with operational departments to prioritize, and set customer expectations. 
Apply here: https://www.linkedin.com/jobs/view/3452212700/ 


Role: Customer Success Manager 
Location: New York, United States (On-site)
Organization: Underdog.io 
As a Customer Success Manager, you’ll manage those who have experience in a customer-facing role, with exceptional relationship management skills and passion for helping customers succeed. Many of our companies are looking for mid-to-senior-level talent, both individual contributors and managers. 
Apply here: https://www.linkedin.com/jobs/view/3471104413/