{"id":2757,"date":"2021-05-18T13:09:00","date_gmt":"2021-05-18T13:09:00","guid":{"rendered":"http:\/\/138.197.200.24\/resources\/?post_type=podcast&#038;p=2757"},"modified":"2026-07-22T05:38:27","modified_gmt":"2026-07-22T05:38:27","slug":"the-difference-between-business-intelligence-and-customer-intelligence","status":"publish","type":"podcast","link":"https:\/\/www.smartkarrot.com\/resources\/podcast\/the-difference-between-business-intelligence-and-customer-intelligence\/","title":{"rendered":"The Difference between Business Intelligence and Customer Intelligence"},"content":{"rendered":"\n<link as=\"style\" href=\"https:\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.css\" rel=\"stylesheet\"\/>\n<link as=\"style\" href=\"https:\/\/cdn.jsdelivr.net\/gh\/fancyapps\/fancybox@3.5.7\/dist\/jquery.fancybox.min.css\" rel=\"stylesheet\"\/>\n<link as=\"style\" href=\"https:\/\/unpkg.com\/aos@2.3.1\/dist\/aos.css\" rel=\"stylesheet\"\/>\n<link 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.helps_companies:after {\n    content: ' ';\n    position: absolute;\n    top: 0;\n    width: 60%;\n    border-radius: 0px 50% 50% 0px;\n    left: 0;\n    bottom: 0;\n    right: auto;\n    z-index: 0;\n    background: #3e457b;\n    background: -moz-linear-gradient(left, #3e457b 0%, #3e7bae 100%);\n    background: -webkit-linear-gradient(left, #3e457b 0%, #3e7bae 100%);\n    background: linear-gradient(to right, #3e457b 0%, #3e7bae 100%);\n    filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#3e457b', endColorstr='#3e7bae', GradientType=1);\n    opacity: 0.8;\n}\n\n.competition-page .helps_companies:after {\n    background: #000044;\n}\n\n.competition-page .helps_companies .section-title {\n    color: #fff;\n    z-index: 1;\n    position: relative;\n    line-height: 50px;\n}\n\n.competition-page .helps_companies .section-title span {\n    font-weight: 300;\n}\n\n.competition-page .box_content_help_box {\n    position: relative;\n    z-index: 1;\n}\n\n.competition-page .box_content_help_box .col-lg-4 {\n    padding-right: 8px;\n    padding-left: 8px;\n}\n\n.competition-page .box_content_help_box .feature_box {\n    width: 100%;\n    margin: auto;\n    box-shadow: rgb(33 33 33 \/ 22%) 0 0px 6px;\n    margin-bottom: 30px;\n    *\/: ;\n    position: relative;\n    text-align: center;\n    padding: 0px;\n    \/* border: 1px solid #ebebeb; *\/\n    background-color: #FAFAFA;\n    border-radius: 20px !important;\n}\n\n.competition-page .box_content_help_box .box_hedr {\n    border-radius: 20px 20p 0px 0px !important;\n    padding: 10px 7px;\n}\n\n.competition-page .box_content_help_box .feature_box .box_hedr h5 {\n    margin-bottom: 0px;\n    color: #fff;\n    font-size: 16px;\n}\n\n.competition-page .box_content_help_box .feature_box .box_body p {\n    margin-bottom: 8px;\n    font-size: 14px;\n    color: #505050;\n    font-weight: 500;\n    line-height: 22px;\n}\n\n.competition-page .box_content_help_box .feature_box .box_body {\n    min-height: 190px;\n    border-radius: 20px !important;\n    padding: 8px 7px;\n    background: #FAFAFA;\n}\n\n.footer-menu h5 {\n\tcolor:#fff;\n\tfont-family: 'Urbanist', sans-serif!important;\n}\n\n.book_a_demo_header_2a form.submitting .wpcf7-spinner {\n    visibility: visible;\n    display: block !important;\n    position: absolute;\n    right: 0;\n    top: 10px;\n    margin-right: -30px;\n}\n\n#wpcf7-f21445-p19736-o1 form.spam .wpcf7-response-output {\n    z-index: 999!important;\n    position: absolute!important;\n    bottom: -66px!important;\n    max-width: 400px!important;\n    margin: auto!important;\n    right: 0!important;\n    left: 0!important;\n}\n\n#wpcf7-f21445-p19736-o1 .wpcf7-not-valid-tip {\n\tdisplay:none!important;\n}\n\n.reques_form1 {\n\twidth:max-content;\n\tmargin-left:auto;\n\tmargin-right:auto;\n}\n\n.reques_form1 .book-demo-input {\n\tmargin-left:auto;\n\tmargin-right:auto;\n}\n\n.reques_form1 span.wpcf7-spinner, .reques_form1 .book_a_demo_pricing_page span.wpcf7-spinner {\n    display: none;\n}\n\n.reques_form1 input[type=\"email\"] {\n    background-color: transparent;\n    padding: 0px 32px 0px 10px;\n    height: 54px;\n\tborder-radius: 4px!important;\n}\n\n.reques_form1 .btn {\n\theight:54px;\n}\n\n.error-loader {\n    height: 21px !important;\n}\n\n.banner-leftcont .form-width .error-loader {\n\twidth: 18px;\n    height: 18px;\n    margin-right: 10px;\n    object-fit: contain;\n    object-position: center;\n}\n\n.get-notified .banner-form .wpcf7-not-valid-tip {\n\tdisplay:none!important;\n}\n\n.contact-form .wpcf7-not-valid-tip {\n\tdisplay:none!important;\n}\n\n.notified-form input[type=\"email\"] {\n\tpadding-right:35px!important;\n}\n\n.book-demo-input input[type=\"email\"] {\n\tpadding-right:35px!important;\n}\n\n.form-div input {\n\tpadding-right:35px!important;\n}\n\n.contact-form input {\n\tpadding-right:35px!important;\n}\n\n.brand-logo-home {\n    display: none!important;\n}\n\n.blog_social_wrap .follow-us ul li.copy_link_li {\n\/* \twidth:auto!important; *\/\n\twidth:max-content!important;\n}\n\n.blog_social_wrap .follow-us ul li {\n\tmargin-bottom:0px!important;\n}\n\n.blog_social_wrap .saboxplugin-wrap .saboxplugin-gravatar img {\n\tborder-radius:50%;\n}\n\n.newsletter-sec.block_newsletter_sec {\n\tpadding: 0;\n}\n\n.newsletter-sec .single_line_newsletter_box {\n\theight:48px!important;\n\tpadding: 2px!important;\n}\n\n.newsletter-sec .single_line_newsletter_box input#mailster-email-1 {\n\theight:42px!important;\n\tbackground-color:transparent;\n\tcolor: #656565;\n}\n\n.newsletter-sec .single_line_newsletter_box input.wpcf7-form-control.wpcf7-submit {\n\theight:42px!important;\n\tpadding-top: 0px!important;\n    padding-bottom: 0px!important;\n}\n\n.newsletter-sec .single_line_newsletter_box .wpcf7-form label.error {\n\tbottom: -50px!important;\n\tfont-size:14px!important;\n\tpadding-left: 0px;\n\tcolor: #656565;\n}\n\n.newsletter-sec .single_line_newsletter_box .wpcf7 .wpcf7-form-control-wrap .inputted {\n\tmargin: 11px 10px 0px 0px;\n}\n\n.blog-intro .lets_talk_wrap .button-secondary{\n\tbackground: #FAFAFA;\n\tcolor: #000044 !important;\n\tmargin: 2rem 0 0 !important;\n\tbackground-image:url(\/wp-content\/themes\/smartkarrot\/vi\/images\/ic_right-arrow-dark.svg);\n\tbackground-repeat: no-repeat;\n    background-position: center right 10px;\n    padding-right: 60px;\n\/* \twidth:100%; *\/\n\tmin-width:204px;\n\tmax-width:100%;\n    justify-content: start;\n\tborder:0px;\n}\n\n.blog-intro .lets_talk_wrap .button-secondary:hover {\n\tcolor:#fff!important;\n\tbackground-color: #914DE0;\n\tbackground-image:url(\/wp-content\/themes\/smartkarrot\/vi\/images\/ic_right-arrow-white.svg);\n}\n\n.blog-intro .lets_talk_wrap .button-secondary:focus {\n\tcolor:#fff!important;\n\tbackground-color: #BE87FF;\n}\n\n.get-demo-box1 {\n    padding: 40px;\n    border-radius: 0px;\n    margin-bottom: 100px !important;\n    background-size: cover;\n}\n\n.get-demo-box1 .img_box img {\n    width: 374px;\n    position: absolute;\n    right: 0px;\n    top: -65px;\n    border-radius: 10px;\n    padding: 10px;\n    background: #fff;\n    box-shadow: 0px 0px 10px #d7d2d2;\n}\n\n.get-demo-box1 h2 {\n    color: #3E457B;\n    margin-bottom: 5px;\n    font-family: \"Helvetica Neue\", Helvetica, Arial, sans-serif !important;\n}\n\n.get-demo-box1 h4 {\n    color: #3E457B;\n    font-weight: 300;\n}\n\nbody.single-post .blog-box-style-1, body.page-template-blog .blog-box-style-1, body.archive .blog-box-style-1, body.new_blog_design .blog-box-style-1 {\n\tbackground-color: transparent!important;\n    border-radius: 0px!important;\n    border: 0px!important;\n}\n\n.banner-landingpage span.wpcf7-spinner, .ready-sec-main span.wpcf7-spinner {\n\tdisplay:none;\n}\n\n.banner-landingpage input.wpcf7-form-control.wpcf7-submit, .ready-sec-main input.wpcf7-form-control.wpcf7-submit {\n\theight:100%;\n}\n\n.ready-sec-main input.wpcf7-form-control.wpcf7-submit {\n    padding-right: 45px!important;\n}\n\n.navbar.fixed-top a.text-perpule.btn.button-secondary.linkbtn.underline {\n\tpadding-left:0px!important;\n\tpadding-right:0px!important;\n}\n\n.elementor-location-popup .wpcf7 form p{\n\tpadding-bottom:0px;\n}\n\n.elementor-location-popup .button_and_info p{\n\twidth:100%;\n}\n\n.book-btn a#cta_button_20686628_01823886-9f83-4896-83c3-e36155ba59bf{\n\tfont-size:16px!important;\n\theight:56px!important;\n\tdisplay: flex!important;\n    align-items: center;\n}\n\n@media (max-width: 1199px) {\n\t.competition-page .graident-bar .img-box img {\n\t\tposition: relative;\n\t\tbottom: 80px;\n\t}\n}\n\n@media (max-width: 991px) {\n\th2, .h2 {\n\t\tfont-size: 26px !important;\n\t\tline-height: 30px;\n\t}\n\t.competition-page .graident-bar {\n    \theight: auto !important;\n\t}\n\t\n\t.competition-page .graident-bar .content-sec {\n\t\ttext-align: center;\n\t\torder: 1;\n\t}\n\t\n\t.competition-page .graident-bar .img-box img {\n\t\tposition: initial;\n\t\tbottom: 80px;\n\t}\n\t.hub-bookbtn-mobile .hubspot-btn {\n\t\tbackground-image:none!important;\n\t}\n}\n\n@media (max-width: 768px) {\n\t.container {\n\t\tpadding-right: 20px;\n\t\tpadding-left: 20px;\n\t}\n\t.competition-page .home-section  .home-banner-content {\n    \tpadding-top: 20px;\n\t}\n\t.competition-page.churnzero .home-section h1 {\n\t\tfont-size: 38px;\n\t\tline-height: 45px;\n\t}\n\t.competition-page .helps_companies:after {\n\t\twidth: 100%;\n\t\tborder-radius: 0px;\n\t}\n\t.competition-page .home-section .pdd-l-0 {\n    \tpadding-left: 15px;\n\t}\n\t\n\t.competition-page .section.dot-bg-sec .col-lg-6:nth-child(1) {\n\t\torder: 2;\n\t}\n\t.competition-page .section.dot-bg-sec .col-lg-6:nth-child(2) img {\n    \tmargin-bottom: 20px;\n\t}\n\t.competition-page .box_content_help_box .feature_box .box_body {\n\t\tmin-height: auto !important;\n\t\tpadding: 20px 20px;\n\t}\n\t\n}\n\n@media (max-width: 767px){\n\t.banner-landingpage .bnrtwoimg img {\n    \tmargin-top: 45px!important;\n\t}\n\t.home .footer-menu ul {\n    \theight: 105px!important;\n\t}\n}\n\n@media (max-width: 575px) {\n\th2, .h2 {\n\t\tfont-size: 26px !important;\n\t\tline-height: 30px;\n\t}\n\t.elementor-location-popup .wpcf7 form {\n\t\tpadding: 0px 0px 0px 0px!important;\n\t}\n\t.elementor-location-popup .wpcf7 form .mx-5{\n\t\tmargin-left:0px!important;\n\t\tmargin-right:0px!important;\n\t}\n\t.sec-join-com .section-ratings {\n    \tpadding: 30px 35px!important;\n\t}\n\t.home .banner-leftcont .para-tag {\n    \tmargin-bottom: 16px!important;\n\t}\n\t.accordion-bar-main .sec-head-div {\n    \tpadding: 0px 30px!important;\n\t}\n\t.accordion-bar-main .acc-sec {\n\t\tpadding: 0px 30px!important;\n\t}\n}\n\n<\/style>\n<style>\nbody .wpcf7-form label.error:before {\n\tmin-width: 15px;\n    min-height: 15px;\n}\n\n.book-demo-input .wpcf7-not-valid-tip {\n\tdisplay:none;\n}\n\n.book-email .wpcf7-response-output {\n\twhite-space: normal!important;\n\tposition:unset!important;\n}\n\n.post-featured-content.feauted_image_id > img {\n    height: auto;\n}\n\n#elementor-popup-modal-21896 .dialog-message {\n\toverflow:auto;\n}\n\n#widget-newletter .wpcf7-form label.error {\n\tbottom:-107px;\n\tcolor:#fff;\n}\n\n#widget-newletter .wpcf7-not-valid-tip {\n\tdisplay:none;\n}\n\n#widget-newletter .wpcf7 .wpcf7-form-control-wrap .inputted {\n\ttop: 0;\n    bottom: 0;\n    margin-top: auto;\n    margin-bottom: auto;\n}\n\n@media (max-width:991px) {\n\t#widget-newletter .wpcf7-submit {\n\t\tmargin-left:0px!important;\n\t\tmargin-right:0px!important;\n\t\tfont-size: 12px!important;\n\t}\n\t#widget-newletter #submit-button-newsletter {\n\t\tfont-size: 12px!important;\n\t}\n\t#widget-newletter .wpcf7-form label.error {\n\t\tposition: unset;\n    \twhite-space: normal;\n\t\tfont-size:12px;\n\t}\n}\n\n@media (max-width:767px) {\n\t#elementor-popup-modal-21896 .wpcf7 form>div {\n\t\tmargin-left:0px!important;\n\t\tmargin-right:0px!important;\n\t}\n\t#elementor-popup-modal-21896 .elementor_popup_wrapper .button_and_info .custom_arrow_btn {\n\t\tright: 28px !important;\n\t}\n}\n\n@media (max-width:575px) {\n\t.podcast-box .podcast-banner-img img {\n\t\theight:auto!important;\n\t}\n}\n\n<\/style>\n<style>\n.aboutus-section{\n\tdisplay: flex;\n    flex-wrap: wrap;\n    justify-content: space-between;\n    padding-top: 40px;\n}\n\n.page-template-about-vii .about-main-profile, .page-template-about-vii .teams-profile-box {\n\tdisplay: block;\n}\n\n.page-template-about-vii .about-main-profile .profile-details,\n.page-template-about-vii .teams-profile-box .profile-details {\n    min-height: 90px;\n}\n\n.page-template-about-vii  .profile-details > p.fs-14.m-0.text-grey.mb-4 {\n    min-height: 210px;\n}\n\n.aboutus-section .item{\n    width: 24%;\n\/*     overflow: hidden; *\/\n    margin: 10px 0;\n}\n.aboutus-section .item .team-profile-box{\n\theight:100%;\n}\n.our-core-team-dktp .aboutus-section .teams-profile-box {\n    height:auto;\n    height: 100%;\n}\n<\/style>\n<style>\n\n.page-template-career .header.blue-gradient-bg.justify-content-between {\n    max-height: 72px;\n}\n\n.bottom-10  { \n    bottom: 0%;\n\t}\n\n.left-5 {\n\tleft: 0%;\n}\n\nsection#player { max-height: 88px; overflow: hidden; }\n\n.green-audio-player .controls { max-width: 100% !important; width: 100% !important; overflow: hidden; }\n\n.pagination {\n    justify-content: center !important;\n}\n\n.pagination-sec .pagination ul li a, .pagination-sec .pagination ul li span {\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    height: 38px;\n    width: 38px;\n    min-height: 38px;\n    min-width: 38px;\n    border-radius: 50px;\n    padding: 9px 7px;\n    background: transparent;\n    border: none;\n    color: #000044;\n    font-weight: 600;\n    margin: 0px 2px;\n    text-decoration: none;\n}\n\n#player .green-audio-player {\n    background-color: transparent !important;\n    width: 100% !important;\n    min-width: 100% !important;\n    max-width: 100% !important;\n\toverflow: hidden;\n}\n\n@media (max-width: 575px) {\n.play-div a img {\n    height: 30px;\n}\n\t#player span.mb-0 {\n    font-size: 0.7rem;\n}\n\tsection#player h5 {   \n    font-size: 0.9rem;\n}\n\t\n\t#player .col-4 { padding: 0px; }\n\t\n}<\/style>\n<style>\n.notified-form .wpcf7-spinner {\n    display: none !important;\n}\n\n.bg-dark-purple .wpcf7-response-output.show_output {\n    color: #fff !important;\n    padding: 10px 0 !important;\n}\n.get-notified .wpcf7 form.init .wpcf7-response-output:empty {\n\tdisplay:none;\n\tborder:0px;\n\tmargin: 0;\n\tpadding: 0;\n}\n.get-notified .wpcf7 form .wpcf7-response-output {\n\tdisplay: block;\n    margin: 5px 0px 0px;\n    border: 0;\n}\n\n.newsletter-wrapper.newsletter-top .wpcf7-response-output.show_output {\n    color: #fff !important;\n}\n\n.demo-request.wpcf7-form.form.newsletter-form label.error {\n    position: absolute;\n    bottom: -35px;\n}<\/style>\n<style>\n.sec-suvey-report input.wpcf7-form-control.wpcf7-text {\n    color: #fff;\n}\n\n.title_wrap{\n\tfont-size: 2.75em !important;\n\t    margin: 1em 0 0.6em 0 !important;\n}\n.excerpt_wrap{\n\t    font-size: 1.5em;\n\t    font-weight: 100;\n}\n.blog_social_wrap{\n\tdisplay:flex;\n}\n.blog_social_wrap .follow-us{\n\t\n}\n.blog_social_wrap .text-deep-purple{\n\t    color: #7327CC;\n}\n.blog_social_wrap .follow-us ul{\n\tdisplay:flex;\n\t\n    align-items: center;\n}\n.blog_social_wrap .follow-us ul li{\n\tmin-width:50px;\n}\n.blog_social_wrap .follow-us ul li.copy_link_li{\n\t    width: 88px;\n    padding-right: 15px !important;\n}\n.blog_social_wrap .follow-us ul li.copy_link_li span.tooltiptext.myTooltip{\n\tfont-size:16px;\n    text-transform: capitalize;\n\t\n}\n.blog_social_wrap .saboxplugin-wrap .saboxplugin-gravatar img {\n    margin: 0;\n}\n.blog_social_wrap .saboxplugin-wrap .saboxplugin-authorname {\n    margin-top: 20px;\n    margin-left: 0;\n}\n.blog_social_wrap .saboxplugin-wrap .saboxplugin-gravatar {\n    margin: 0 !important;\n}\n.blog_social_wrap .saboxplugin-wrap .saboxplugin-desc {\n\t    position: relative;\n    margin-left: 0;\n    margin-top: 0;\n    width: 100%;\n}\n.blog_social_wrap .saboxplugin-wrap .saboxplugin-desc p{\n\t    width: 100%;\n}\n.post_meta_details_top{\n\t\n}\n.blog-intro p, .blog-intro ul li {\n    font-size: 18px;\n}\nbody.single-post h2, body.page-template-blog h2 {\n    font-size: 32px !important;\n}\n.featured_posts_sidebar{\n\/* \tz-index:9999; *\/\n}\n.featured_posts_sidebar ol li{\n\t\n    position: relative;\n    font-size: 16px !important;\n}\n.featured_posts_sidebar ol li a{\n\t    font-weight: 600;\n}\n.featured_posts_sidebar ol li:after{\n\tbackground:url(\/wp-content\/uploads\/2022\/07\/arrow-blue.svg);\n\tcontent:\"\";\n\tdisplay:block;\n\t    width: 20px;\n    height: 15px;\n    position: absolute;\n    right: 0;\n    top: 44%;\n}\n.featured_posts_sidebar ol li:last-child{\n\tborder:0 none !important;\n}\n.lets_talk_wrap{\n\tposition:relative;\n    margin: 100px 0 0 0 !important;\n}\n.lets_talk_icon{\n\tbackground: url(\/wp-content\/uploads\/2022\/07\/love_box.png);\n    width: 100%;\n    height: 350px !important;\n    background-size: contain;\n\tbackground-repeat: no-repeat;\n    position: relative;\n    top: -78px;\n    opacity: 1;\n    margin: 0;\n    padding: 0;\n    margin: 0 auto;\n    margin-bottom: -150px;\n    margin: -100px auto -140px auto;\n}\n.lets_talk_text{\n\t    font-size: 32px;\n    font-weight: 100 !important;\n\ttext-align:center;\n}\n.lets_talk_text strong{    \n\tfont-weight: 600;\n}\n\n.post_meta_wrap{\n\tfont-size:14px;\n\tdisplay:flex;\n\tborder-top:1px solid #979696;\n    justify-content: space-between;\n    padding: 10px 0;\n}\n\n.saboxplugin-wrap {\n\tborder: 0px !important; \n}\n.post_meta_wrap p{\n\t\n\tfont-size:14px;\n}\n.post_meta_wrap ul{\n\tlist-style:none !important;\n\t    margin-top: -5px;\n}\n.post_meta_wrap ul li{\n\tlist-style:none !important;\n\tdisplay:inline;\n}\n.post_meta_wrap ul li a{\n\t\n\tfont-size:14px;\n\t\n    text-transform: capitalize;\n\tfont-weight:700;\n}\n.saboxplugin-authorname .wby{\n\tdisplay:none;\n}\n.saboxplugin-wrap .saboxplugin-authorname .fn{\n\t\n    font-family: Urbanist !important;\n\tcolor:#7327CC;\n    font-weight: 600;\n\tfont-size:16px;\n}\n.saboxplugin-wrap .saboxplugin-desc p, .saboxplugin-wrap .saboxplugin-desc{\n\t\n    font-family: Urbanist !important;\n\tcolor:#656565;\n\tfont-weight:400;\n\tfont-size:16px;\n}\n\n.elementor-author-box__avatar:after, .ast-comment-avatar-wrap:after, .saboxplugin-gravatar:after,\n.elementor-author-box__avatar:before, .ast-comment-avatar-wrap:before, .saboxplugin-gravatar:before{\n\tdisplay:none;\n}\n.light_grey{\n\t\n    color: #979696;\n}\n.single-post #blogcatcontent{\n\tmax-width: 720px;\n    margin: 0 auto;\n}\n.pin-spacer .featured_posts_sidebar{\n    top: 100px !important;\n}\n\n@media all and (min-width:1024px){\n\t\n.blog_social_wrap.bcw_top{\n\t    padding: 0 8em;\n}\n\t\t\n}\n@media all and (max-width:1375px){\n.lets_talk_icon {\n    height: 280px !important;\n}\n}\n@media all and (max-width:1210px){\n\t.lets_talk_wrap{\n\/* \t\tdisplay:none; *\/\n\t}\n\t\n\/* \t#blogcatcontent{\n\t\t    padding-left: 0 !important;\n    flex: 0 0 auto !important;\n    width: 100% !important;\n\t} *\/\n}\n@media all and (max-height:850px){\n\t.lets_talk_wrap{\n\/* \t\tdisplay:none; *\/\n\t}\n}\n@media all and (max-width:1009px){\n\t\n\t.post_meta_details_top{\n\tflex-direction:column;\n\t}\n}\n@media all and (max-width:768px){\n.blog_social_wrap{\n\tflex-direction:column;\n}\n\t.blog-intro .blog_social_wrap .follow-us li:first-child, \n\t.blog-intro .blog_social_wrap .follow-us li:last-child {\n    width: auto;\n}\n.blog_social_wrap .saboxplugin-wrap .saboxplugin-gravatar {\n    margin: 0 auto -23px auto !important;\n    display: block;\n    float: none;\n    padding: 0 !important;\n\t}\n\t.post_meta_wrap {\n    flex-direction: column;\n    align-items: center;\n\t}\n\t.post_meta_wrap ul {\n    padding-left: 0px;\n\t\tpadding-right:0px;\n    margin-bottom: 50px;\n}\n}\n\nbody.page-id-19736 .wpcf7-form label.error {\n    margin: 0px 0px 0px 0px;\n    white-space: nowrap;\n    background: #fff;\n    z-index: 9;\n    padding: 0px !important;\n}\n\/** .image_featured_blog_list img{\t\n    object-fit: none;\n} **\/\n\n.blog_social_wrap.bsw_bottom{\n\tposition:relative;\n}\n.blog_social_wrap.bsw_bottom .follow-us{\n\tposition:absolute;\n\tright:0;\n}\n\n@media all and (max-width:768px){\n\t.blog_social_wrap.bsw_bottom .follow-us {\n    position:static;\n    right: auto;\n    margin: 0 auto;\n}\n}\n\/** .lets_talk_wrap_sticky{\n    margin: 0px 0px 0px 0px !important;;\nheight: 500px !important;\n\toverflow: hidden;} **\/\n\n.follow_sticky_wrap{\n\theight:300px;\n\toverflow:hidden;\n}\n.single-post .related-posts .card-header:first-child img {\n    max-height: 237px;\n    overflow: hidden;\n    object-fit: cover;\n}<\/style>\n<style>\n.elementor-popup-modal .elementor_popup_wrapper input.wpcf7-form-control.wpcf7-text::placeholder {\n    color: #000044;\n    font-weight: 400;\n}\n\n#elementor-popup-modal-20894 .dialog-message { overflow: visible !important; }\n.elementor-20315 .elementor-element.elementor-element-f595fb8 > .elementor-widget-container { text-align: center; }\n\n.elementor-popup-modal .elementor_popup_wrapper{\n    font-family: \"Urbanist\", 'Poppins', sans-serif !important;\n}\n.elementor-popup-modal .elementor_popup_wrapper .wpcf7 form>div.book-demo-input {\n    margin: -10px auto 10px;\n    display: flex;\n    flex-direction: column;\n    align-items: end;\n    height: auto;\n    font-family: \"Urbanist\", 'Poppins', sans-serif;\n\twidth: 70%;\n}\n.elementor-popup-modal .elementor_popup_wrapper .button_and_info{\n\t    display: flex;\n    padding: 15px 0;\n\twidth: 100%;\n    position: relative;\n}\n.elementor-popup-modal .elementor_popup_wrapper .button_and_info p{\n\t    color: #E0E0E0;\n    position: relative;\n}\n\n\/** .elementor-popup-modal .elementor_popup_wrapper .button_and_info .custom_arrow_btn {\n    top: 49%;\n\tright: 60px !important;\n} **\/\n\n.elementor-popup-modal .elementor_popup_wrapper .button_and_info p.info_txt{\n\tfont-size: 1em;\n    padding: 0.5em 1.8em 0.5em 0;\n    font-family: 'Urbanist';\n    font-weight: 400;\n}\n.elementor-popup-modal .elementor_popup_wrapper input.wpcf7-form-control.wpcf7-text{\n    border: 1px solid #656565;\n\t    padding: 1.4em 1em;\n    color: #004;\n\theight: 56px;\n\t\n}\n.elementor-popup-modal .elementor_popup_wrapper .book-demo-input{\n\tborder:0 none;\n}\n.elementor-popup-modal .elementor_popup_wrapper input.wpcf7-form-control.wpcf7-submit{\n\t    background: #7327CC;\n    color: #fff;\n    transition: all 0.3s linear;\n    font-family: \"Urbanist\", 'Poppins', sans-serif;\n\twidth: 100%;\n}\n.elementor-popup-modal .elementor_popup_wrapper .book-demo-input span.wpcf7-not-valid-tip{\n\t\n}\n.elementor-popup-modal .elementor_popup_wrapper .book-demo-input span.wpcf7-not-valid-tip,\n.elementor-popup-modal .elementor_popup_wrapper .wpcf7-form label.error{\n    font-size:14px;\n\tdisplay: flex;justify-content: center;align-items: center;align-self: start;color: #656565;margin: 0;white-space: normal;\nwhite-space:nowrap; \n    white-space: nowrap;\n    text-align: left;\n    justify-content: left;\n    font-family: \"Urbanist\", 'Poppins', sans-serif;\n\n    position: relative;}\n.elementor-popup-modal .elementor_popup_wrapper .book-demo-input span.wpcf7-not-valid-tip:before,\n.elementor-popup-modal .elementor_popup_wrapper .wpcf7-form label.error:before{\n    content:\"\";\n    display:inline-flex;\n    width:15px;\n    height:15px;\n    background:#FF7E72 url(\"\/wp-content\/uploads\/2022\/05\/i.svg\") no-repeat center center;\n    border-radius:100%;\n    margin: 10px 8px 10px 0px;}\n.elementor-popup-modal .elementor_popup_wrapper form.sent .wpcf7-response-output{\n\tdisplay:block;\n}\n.elementor-popup-modal .elementor_popup_wrapper form.sent .wpcf7-response-output{\n\t\n\tfont-size:14px;\n\tcolor: #656565;\n\t    display: flex;\n    justify-content: left;\n    align-items: center;\n    border: 0 none;\n\t\n    font-family: \"Urbanist\", 'Poppins', sans-serif;\n}\n.elementor-popup-modal .elementor_popup_wrapper form.sent .wpcf7-response-output:before{\n\tcontent: \"\";\n    display: inline-flex;\n    width: 20px !important;\n    height: 20px;\n    background: url(\/wp-content\/uploads\/2022\/05\/check-1.svg) no-repeat center left;\n    margin: 10px 8px 10px 0px !important;\n    border: 0px !important;\n\/*     padding: 0 20px; *\/\n    line-height: 16px;\n    position: relative !important;\n    float: none !important;\n}\n.elementor-popup-modal .elementor_popup_wrapper .wpcf7-spinner{\n\tdisplay:none !important;\n}\n.elementor-popup-modal .elementor_popup_wrapper .wpcf7 form {\n    padding: 0px 40px 0px 40px;\n}\n\n.elementor-20894 .elementor-element.elementor-element-1ebc194d .elementor-widget-container,\n.elementor_popup_wrapper .group-blog .elementor-widget-container{\n\t\n    font-family: \"Urbanist\", 'Poppins', sans-serif !important;\n}\n\n.elementor-20894 .elementor-element.elementor-element-eec5f33 .elementor-button {\n    cursor: text;\n}\n\n.single-post .elementor-popup-modal .elementor_popup_wrapper input.wpcf7-form-control.wpcf7-submit, \n.single-post .elementor-popup-modal .elementor_popup_wrapper #download-btn {\n    padding: 8px 43px 8px 20px !important;\n}<\/style>\n<style>\nbody {\n    overflow-x: hidden !important;\n}\n\n.mobile-block { display: none !important; }\n\n.navbar.fixed-top  a.text-perpule.btn.button-secondary.linkbtn.underline {\n    border-bottom: 2px solid #7327CC;\n    border-radius: 0;\n    height: 28px;\n    transition: width 0.6s cubic-bezier(0.25, 1, 0.5, 1);\n}\n\n@media (max-width:991px) {\n\t.mobile-block { display: block !important; } }\n\nheader .bg-light.header-bg { z-index: 1000; }\n\n.resources-insights-section {\n    padding: 0 0 50px !important;\n}\n\nbody.new_blog_design .single-blog-cover-sec .post .post-featured-content img {\nheight: auto;\t\n}\n\tbody {\n    overflow-x: hidden !important;\n}\n\n.home .hero-section-content .book-demo-input,\n.book_a_demo_pricing_page .book-demo-input{\n    margin: 0 auto;\n}\n.book_a_demo_pricing_page .book-demo-input{\n\t    margin: 0;\n    width: 100%;\n    max-width: 500%;\n}\n\n.hero-section-content span.wpcf7-spinner,\n.book_a_demo_pricing_page span.wpcf7-spinner{\n    display: none;\n}\n\n.hero-section-content input.wpcf7-form-control.wpcf7-submit,\n.book_a_demo_pricing_page input.wpcf7-form-control.wpcf7-submit{\n\tbackground: #7327CC;\n    color: #fff;\n    transition: all 0.3s linear;\n\theight: 54px;\n    padding: 0px 20px;\n    border-radius: 4px;\n    font-weight: 600;\n    display: inline-flex;\n    justify-content: center;\n    align-items: center;\n    letter-spacing: 0.05em;\n}\n\n.hero-section-content input.wpcf7-form-control.wpcf7-submit:hover,\n.book_a_demo_pricing_page input.wpcf7-form-control.wpcf7-submit:hover{\n\t    background: #000044;\n}<\/style>\n<style>\n.single-post .newsletter-wrapper.newsletter-top .wpcf7.show_status_message form .wpcf7-response-output.show_output { color: #fff; }\n\n.single-post .single_line_newsletter_box .wpcf7.show_status_message form .wpcf7-response-output.show_output {\n    font-size: 14px;\n    float: left;\n    display: flex !important;\n    justify-content: left;\n    align-items: center;\n    align-self: start;\n    color: #656565;\n    position: absolute;\n    border: 0 none;\n    width: 100%;\n    padding: 0;\n    top: 56px;\n    margin: 0;\n}\n\n.book_a_demo_header{\n\t    display: inline-flex;\n    justify-content: center;\n}\n.custom_btn{\n    padding-right: 45px !important;\n}\n\n\/* .wpcf7 form.init .wpcf7-response-output, .wpcf7 form.resetting .wpcf7-response-output, .wpcf7 form.submitting .wpcf7-response-output, .wpcf7 form.spam .wpcf7-response-output {\n    display: none !important;\n} *\/\n\n.custom_arrow_btn{\n\tposition: absolute;\n    right: 27px;\n    top: 50%;\n    bottom: 0;\n    \/* height: 100%; *\/\n    \/* background: none; *\/\n    margin-top: -4px;\n}\nbody .wpcf7-form label.error{\n    font-size:14px;\n    float:left;\n\tdisplay: flex;justify-content: center;align-items: center;align-self: start;color: #656565;margin: 10px 10px 10px 0px;white-space: normal;\nposition:absolute;\nwhite-space:nowrap;}\nbody .wpcf7-form label.error:before{\n    content:\"\";\n    display:inline-flex;\n    width:15px;\n    height:15px;\n    background:#FF7E72 url(\"\/wp-content\/uploads\/2022\/05\/i.svg\") no-repeat center center;\n    border-radius:100%;\n    margin: 10px 8px 10px 0px;}\n\nbody .wpcf7.show_status_message form .wpcf7-response-output.show_output {\n\tfont-size:14px;\n    float:left;\n\tdisplay: flex !important;justify-content: left;align-items: center;align-self: start;color: #656565;\t\n    margin: 0;\n\twhite-space: normal;\nposition:absolute;\nwhite-space:nowrap;\n\tborder:0 none;width: 100%;\npadding:0;\n}\n\n\/* .wpcf7 form.sent .wpcf7-response-output, *\/\nbody .wpcf7 form.sent .wpcf7-response-output.show_output:before{\n\tcontent: \"\";\n    display: inline-flex;\n    width: 20px !important;\n    height: 20px;\n    background: url(\/wp-content\/uploads\/2022\/05\/check-1.svg) no-repeat center left;\n    margin: 10px 8px 10px 0px !important;\n    border: 0px !important;\n\/*     padding: 0 20px; *\/\n    line-height: 16px;\n    position: relative !important;\n    float: none !important;\n   \n}\nbody .wpcf7.show_status_message form .wpcf7-response-output{\n\tdisplay:none;\n}\n\n\/* body .wpcf7 form.hide_error_message .wpcf7-response-output{ \n\tdisplay:none;\n} *\/\nbody .wpcf7.show_status_message form .wpcf7-response-output:empty{\n\tdisplay:none;\n}\n\/* body .wpcf7.show_status_message form .wpcf7-response-output:before{\n    content:\"\";\n    display:inline-flex;\n    width:15px;\n    height:15px;\n    background:#FF7E72 url(\"\/wp-content\/uploads\/2022\/05\/i.svg\") no-repeat center center;\n    border-radius:100%;\n    margin: 8px 8px 10px 0px;\n    vertical-align:middle;\n} *\/\n\nbody .wpcf7 .wpcf7-form-control-wrap.Email.inputted{\n    position:relative;\n}\nbody .wpcf7 .wpcf7-form-control-wrap .inputted{\n    content:\"\";\n    display:inline-flex;\n    width:20px;\n    height:20px;\n    background: url(\"\/wp-content\/uploads\/2022\/05\/cross.svg\") no-repeat center center;\n    border-radius:100%;\n    margin: 15px 10px 0px 0px;\n    position:absolute;\n    right:0;\n}<\/style>\n<style>\n#cookie-notice  a#cn-accept-cookie{\n    color: #fff !important;\n    background: #20C19E !important;\n    padding: 8.5px 10px !important;\n    border-radius: 3px !important;\n}\n\n#cookie-notice a#cn-refuse-cookie {\n    padding: 8.5px 10px !important;\n    border-radius: 3px !important;\n    color: #fff !important;\n}\n\n.single-post #widget-newletter.blue_widget_bg input#mailster-email-1::placeholder,\n.single-post #widget-newletter.light_widget_bg input#mailster-email-1::placeholder{\n    text-align:center;\n}\n@media all and (min-width:769px){\n.our_mantra_box .ic-box h4 {\n      min-height: 2.4em;\n    display: flex;\n    justify-content: center;\n    align-items: center;\n}\n.page-id-7447 .content-sec-box.right_box {\n    margin-top: 90px;\n}\n  }\n.page-id-7187 .template-box-sec{\n  height:auto;\n}\n.page-id-7187 .m-h-35 {\n    min-height: 150px;\n}\n\nbody #pingpongchat {\n\/*     width: 74px;\n    background-size: cover !important;\n    background-position: top right !important; *\/\n}\n@media all and (max-width:992px){\n  .get-demo-box1.mb-5, .get-demo-box1.my-5{\n    margin-top: 0px !important;\n    margin-bottom: 0px !important;\n  }\n.get-demo-box1 .img_box img {\n    width: 374px !important;\n    right: 0px !important;\n    top: 0px !important;\n    margin: 40px auto 20px auto !important;\n  position:static !important;\n}\n  .get-demo-box1 .text-right{\n        text-align: center!important;\n  }\n  .get-demo-box1 h2,\n  .get-demo-box1 h4{\n    text-align: center;\n}\n  .red-btn-get-demo {\n    text-align: center;\n    display:block;\n    width:165px;\n    margin:0 auto;\n  }\n  #get-a-demo .col-md-5{\n    max-width: 500px;\n    width: 100%;\n    flex: 1;\n  }\n  .solution-pages.experience-success .home-section .home-banner-content{\n    padding-top:20px;\n  }\n  .solution-pages .box-content-sec .col-lg-3.col-sm-6{\n        width: 100%;\n    flex: 1;\n    max-width: 100%;\n    min-width: 100%;\n    height: auto;\n    min-height: auto;\n  }\n  \n  .solution-pages .box-content-sec .content-box{\n       min-height: 0 !important;\n    padding-bottom: 20px !important;\n  }\n  \n.white-dot-bg.onboarding-content-sec {\n    overflow: hidden;\n}\n  body.page-template-blog .blog-box-sec  .blog-box-style-1, \n  body.archive .blog-box-sec  .blog-box-style-1, \n  body.new_blog_design .blog-box-sec  .blog-box-style-1 {\n    height: 100%;\n}\n  body.page-template-blog .blog-box-sec .col-sm-6.col-md-4, \n  body.archive .blog-box-sec  .col-sm-6.col-md-4, \n  body.new_blog_design .blog-box-sec  .col-sm-6.col-md-4{\n    margin-bottom:20px;\n  }\n}\n@media all and (max-width:490px){\n  .quot-top img {\n    margin-top: -100px !important;\n}\n}<\/style>\n<style>\n.grecaptcha-badge,\n.mailster-form-info.error {\n    display: none !important;\n}\n\n.page-id-14205 .lp-cs-disasters .elementor-widget-heading .elementor-heading-title,\n.page-id-14205 .lp-cs-disasters p,\n.page-id-14205 .lp-cs-disasters span,\n.page-id-14205 .lp-cs-disasters a {\n    font-family: 'Montserrat' !important;\n}\n\n.pricing-pages .welcome-sec .welcome-holder ul.list-holder {\n  display: inline-flex !important;\n}\n\n.main .card-body .welcome-sec {\n    background: transparent;\n}\n\n.pricing-pages .welcome-sec .welcome-holder {\n    padding: 10px 0px 0 !important;\n  text-align: center;\n}\n\n.pricing-pages .tabs-price-sec .custom_plan_content .content-block h5 {\n  font-size: 15px !important;\n}\n\n.page-id-13842 .social_media_block .sm-counter.mb-3 {\n  display: none;\n}\n\n.page-id-13842 .social_media_block .sm-counter {\n  margin-bottom: 30px !important;\n}\n\n#cookie-notice a#cn-refuse-cookie {\n    background-color: #7d7d7d;\n}\n\n@media all and (max-width:768px){\n  body.home section.section.feature-sec{\n  overflow-x:hidden;\n}\n}\n\n.podcast_mini_subscribe_widget .wpcf7 form .wpcf7-response-output, .blog_footer_newsletter_sec .single_line_newsletter_box form .wpcf7-response-output {\n\n    margin: 5px 0 0;\n    padding: 0.5em;\n    border: 2px solid #00a0d2;\n    font-size: 14px;\n}<\/style>\n<style>\n@media all and (max-width:768px){\n  \n  .page-template-cisco .navbar-expand-lg .navbar-toggler{\n    position:static;\n    width:auto;\n    margin:0px;\n    margin-top: 10px;\n}\n  \n  .page-template-cisco .lp-form .input-group{\n     \n    flex-direction: column;\n    width: 100%;\n  }\n  .page-template-cisco .lp-form .input-group .form-control{\n        width: 100%;\n    border-radius: 30px;\n  }\n  .page-template-cisco .lp-form .input-group .input-group-append{\n        margin-left: 0;\n    display: block;\n  }\n  .page-template-cisco .lp-form .input-group .input-group-append #submit-button{\n    \n    width: 100%;\n    margin-top: 10px;\n  }\n  .page-template-cisco .cisco-page .large_btn {\n    padding: 15px 20px !important;\n    width: 100%;\n}\n  .cisco-page .section.get_result_sec {\n    overflow: hidden;\n}\n}\n<\/style>\n<style>\n#elementor-popup-modal-12684 .dialog-close-button {\n    border-radius: 100%;\n    padding: 3px;\n  z-index: 9999;\n}\n\n.elementor-12684 .elementor-widget-image .elementor-image img, .elementor-12684 .elementor-widget-image .elementor-image a, #elementor-popup-modal-12684 .dialog-widget-content {\n    width: 100%;\n}\n\n.elementor-12684 .elementor-section.elementor-section-stretched {\nleft: 0px;\n}\n\n#elementor-popup-modal-12684 .dialog-message {\n  overflow: visible !important; \n}\n\n.elementor-12635 .elementor-element.elementor-element-75e4d3e0 > .elementor-container, #elementor-popup-modal-12635 .dialog-message {\n  max-width: 100% !important;\n  width: 900px;\n \n}\n\n.footer-bar { z-index: 9999; }\n\n#elementor-popup-modal-12635 .dialog-close-button {\n    top: -10px;\n    margin-top: 0;\n    right: -10px;\n    opacity: 1;\n    z-index: 9999;\n    pointer-events: all;\n    color: #000 !important;\n    background-color: #fff !important;\n    border-radius: 100%;\n    padding: 5px;\n  font-size: 18px;\n}\n\nbody.page-id-12465 {\n    background-color: #f5f5f5;\n}\n\nbody{\n    overflow-x: hidden;\n}\n\n.page-id-12465 iframe {\n   height: 950px !important;\n   overflow-y: scroll !important;\n}\n\n@media all and (max-width:768px){\n.page-id-12465 iframe{\n    height:70vh !important;\n}\n\n  .footer-bar { padding: 0px !important; z-index: 9999; }\n\n    .dialog-type-lightbox .dialog-message {\n    min-height: auto;\n  }\n  \n  #elementor-popup-modal-12684 .dialog-close-button, #elementor-popup-modal-12635 .dialog-close-button {\n    border-radius: 100%;\n    z-index: 9999;\n    top: 1px;\n    right: 1px;\n    font-size: 8px;\n    padding: 2px;\n}\n\n}<\/style>\n<style>\n.page-id-10173.group-blog .elementor-widget-container, .page-id-10173.group-blog .elementor-widget-container p,\n.page-id-10173 ul.bulletted_list_items li,\n.page-id-10173 span {\n    font-family: \"Roboto Slab\",'Poppins',sans-serif !important;\n    font-weight: 300 !important;\n}<\/style>\n<style>\n@media all and (max-height:650px){\n  .page-id-8305 .get-a-demo-popup, \n  .page-id-57 .get-a-demo-popup,\n  .page-id-7667 .get-a-demo-popup,\n  .page-id-4076 .get-a-demo-popup,\n  .single-post .get-a-demo-popup, \n  .page-id-8305 #get-a-demo.get-a-demo-popup,\n  .page-id-57 #get-a-demo.get-a-demo-popup, \n  .page-id-7667 #get-a-demo.get-a-demo-popup, \n  .page-id-4076 #get-a-demo.get-a-demo-popup, \n  .single-post #get-a-demo.get-a-demo-popup{\n    position:absolute !important;\n  }\n .col-md-4.col-lg-5.text-right {\n    padding-top: 25px;\n    margin-left: -15px;\n}\n.col-md-3.footer-widget-box {\n    padding-top:18px;\n    \/*margin-left:18px; *\/\n}\n\n}\n@media all and (max-width:767px){\n.elementor-10173 .elementor-element.elementor-element-45dbfd29 {\n    overflow: auto;\n    height: auto;\n}\n\n}\n@media all and (max-width:480px){\n  .col-md-3.footer-widget-box {\n    padding-top:18px;\n    margin-left:18px;\n}\n   .home-section .hero-image{\n    padding-top:25px;\n  }\n\n}<\/style>\n<style>\n.page-id-10173.group-blog .elementor-widget-container, .page-id-10173.group-blog .elementor-widget-container p,\n.page-id-10173 ul.bulletted_list_items li,\n.page-id-10173 span {\n    font-family: \"Roboto Slab\",'Poppins',sans-serif !important;\n    font-weight: 300 !important;\n}\n\n.solution-pages.customer-success .gif-img-sec .gif-img:after,\n.solution-pages.customer-success .gif-img-sec .gif-img:before,\n.solution-pages .gif_sec .gif-img:after, \n.solution-pages .gif_sec .gif-img:before { z-index: -1 !important; }\n\nul.bulletted_list_items {}\n\nul.bulletted_list_items {\n}\n\nul.bulletted_list_items > li{\n  display: list-item;\n  list-style: disc;\n  padding-left: 0px;\n  margin-left: 40px;\n  padding:5px 0px;\n    font-family: \"Roboto\",'Poppins',sans-serif !important;\n  font-weight: 400;\n    font-size: 17px;\n\n}\nul.bulletted_list_items > li >ul{\n}\nul.bulletted_list_items > li >ul > li{\n  display: list-item;\n  list-style: circle;\n  padding-left: 0px;\n  margin-left: 25px;\n  padding:5px 0px;\n    font-family: \"Roboto\",'Poppins',sans-serif !important;\n  font-weight: 400;\n    font-size: 17px;\n  \n}\n\nul.bulletted_list_items > li >ul > li > ul{\n}\n\nul.bulletted_list_items > li >ul > li > ul > li{\n  display: list-item;\n  list-style: square;\n  padding-left: 0px;\n  margin-left: 25px;\n  padding:2px 0px;\n    font-family: \"Roboto\",'Poppins',sans-serif !important;\n  font-weight: 400;\n    font-size: 17px;\n  \n}\n.page-id-10173 .footer{\n  z-index:9;\n}\n.page-id-10173 #get-a-demo{\n  z-index:10;\n  \n}\n\n.churn_bg_box h4 {\n    padding-top: 50px !important;\n    color: #3E447A;\n}<\/style>\n<style>\n.single-post .use-floating-validation-tip span.wpcf7-not-valid-tip {\n    position: relative;\n    font-size: 17px !important;\n    font-family: 'Raleway', sans-serif;\n    color: #de6a10;\n    margin: 0px 0px;\n    padding-top: 0px;\n    background: none;\n    border: 0 none;\n    padding: 0px 10px 10px 0;\n  opacity:1 !important;\n  z-index:1 !important;\n}\n.single-post .use-floating-validation-tip span.wpcf7-not-valid-tip:before{\n  content:\"\";\n  display:inline-block;\n  width: 25px;\n  height:25px;\n  background:url(\/wp-content\/themes\/smartkarrot\/new_homepage\/images\/error.png);\n background-size:100%;\n  position: relative;\n    top: 6px;\n    margin-right: 7px;\n}<\/style>\n<style>\n.churn_bg_box > .elementor-element-populated{\n  position:relative;\n}\n.churn_page_heading{\n  \n}\n.churn_page_heading b{\n  font-weight:600;\n}\n.churn_bg_box > .elementor-element-populated{\n  background-image:url('\/wp-content\/themes\/smartkarrot\/images\/churn\/bg-pattern-left.svg');\n  background-repeat:no-repeat;\n  background-position: top left;\n}\n.churn_bg_box > .elementor-element-populated:after{\n  background-image:url('\/wp-content\/themes\/smartkarrot\/images\/churn\/bg-pattern-bottom.svg');\n  background-repeat:no-repeat;\n  background-position: bottom right;\n  content:\"\";\n  display:block;\n  width:150px;\n  height:150px;\n  position:absolute;\n  right:0px;\n  bottom:0px;\n  \n}\n.churn_bg_box > .elementor-element-populated > .elementor-background-overlay{\n  background-image:url('\/wp-content\/themes\/smartkarrot\/images\/churn\/bg-pattern=right.svg');\n  background-repeat: no-repeat;\n  background-position: top right;\n}\n.churn_bg_box.white{\n  \n}\n.churn_bg_box.white > .elementor-element-populated{\n  background-image:none;\n  \n}\n.churn_bg_box.white > .elementor-element-populated > .elementor-background-overlay{\n  background-image:none;\n  \n}\n.churn_bg_box.white > .elementor-element-populated:after{\n  display:none;\n}\n.churn_bg_box a{\n  font-family:inherit;\n  font-weight:inherit;\n  font-size:inherit;\n}\n.churn-sidebar{\n      font-family: \"Roboto Slab\",'Poppins',sans-serif !important;\n}\n.churn-sidebar ul li a{\n      font-family: \"Roboto Slab\",'Poppins',sans-serif !important;\nfont-weight: 300;\n  \n}\n.churn-sidebar ul li{\n  border-bottom:1px solid #E5E5E8;\n  font-family: \"Roboto Slab\",'Poppins',sans-serif !important;\nfont-weight: 300;\npadding-bottom: 5px;\npadding-top: 5px;\n}\n.churn-sidebar ul li .elementor-icon-list-icon {\n    text-align: center;\n    height: 100%;\n    display: flex;\n    align-self: center;\n}\n.page-id-8305.group-blog .elementor-widget-container,\n.page-id-8305.group-blog .elementor-widget-container p{\n  font-family: \"Roboto Slab\",'Poppins',sans-serif !important;\n  font-weight:300;\n  \n}\n.table_of_contents_heading{\n  \n}\n.table_of_contents{\n  \n}\n.churn-sidebar.churn-sidebar-1{\n  \n}\n.churn_content_wrap{\n  position:relative;\n  z-index:1;\n  \n}\n.churn_banner_wrapper{\n  position:relative;\n  z-index:2;\n}\n\n.churn-sidebar.churn-sidebar-1 > .elementor-column-wrap.elementor-element-populated{\n \/* position: fixed;\ntop: 90px;\nmax-width: 200px;*\/\n  \n}\n.table_of_contents [data-child=\"yes\"]{\n  padding-left:15px;\n}\n\n.table_of_contents [data-sub-child=\"yes\"]{\n  padding-left:30px;\n}\n\/* to hide footer form *\/\n.page-id-8305 #get-a-demo{\n  display:none;\n}\n.table_of_contents li a{\ncursor:pointer;\n}\n.table_of_contents li.current-active > a > span{\n  color:#3E447A !important;\n  font-weight:500;\n}\n.table_of_contents .elementor-icon-list-items > li.table_of_contents_parent .elementor-icon-list-text{\n  color: #22254D;\n}\n.table_of_contents .elementor-icon-list-items > li.table_of_contents_child .elementor-icon-list-text{\n  color: #6168A3;\n}\n.table_of_contents .elementor-icon-list-items > li.table_of_contents_sub_child .elementor-icon-list-text{\n  color: #657274;\n}\n.table_of_contents .elementor-icon-list-items > li.active .elementor-icon-list-text{\n  \/*font-weight:300;*\/\n}\n.elementor-widget .elementor-icon-list-item.table_of_contents_child,\n.elementor-widget .elementor-icon-list-item.table_of_contents_sub_child{\n  display:none;\n}\n.elementor-widget .elementor-icon-list-item.showing{\n  display:flex;\n}\n.elementor-widget .elementor-icon-list-item.active .elementor-icon-list-icon{\n  \/*transform: rotate(90deg);*\/\n}\n\n.churn_bg_box h1,\n.churn_bg_box h2,\n.churn_bg_box h3{\n  padding-top:50px !important;\n  color:#3E447A;\n}\n.churn_bg_box .elementor-text-editor{\n    color: #000000;\n  \n}\n\n.page-id-8305 .footer {\n    position: relative;\n    z-index: 3;\n}\n\nbody:not(.elementor-editor-active) .churn_bg_box h2:before,\nbody:not(.elementor-editor-active) .churn_bg_box h3:before{\n \n}\nbody:not(.elementor-editor-active) .elementor-menu-anchor:before {\n  content: \"\";\n  display:block;\n  height: 80px; \/* fixed header height*\/\n  margin: -80px 0 0; \/* negative fixed header height *\/\n  visibility: hidden;\n  pointer-events: none;\n}\n\n.has-children{\n}\n.has-children .sub-menu{\n  position:absolute;\n  left:100%;\n  top:0px;\n  background: #fff;\nborder-radius: 0 5px 5px 0;\n  display:none;\n}\n.has-children > .dropdown-item:after {\n    display: inline-block;\n    width: 0;\n    height: 0;\n    margin-left: .255em;\n  vertical-align: 0.116em;\n    content: \"\";\n    border-top: .3em solid transparent;\n    border-right: 0;\n    border-bottom: .3em solid transparent;\n    border-left: .3em solid;\n}\n.has-children:hover .sub-menu{\n  display:block;\n}\n@media all and (max-width:768px){\n.has-children:hover .sub-menu{\nposition: static !important;\npadding-left: 20px;\n  }\n  \n.has-children > .dropdown-item:after {\n  display: inline-block;\nwidth: 0;\nheight: 0;\nmargin-left: .255em;\nvertical-align: .255em;\ncontent: \"\";\nborder-top: .3em solid;\nborder-right: .3em solid transparent;\nborder-bottom: 0;\nborder-left: .3em solid transparent;\n}\n  #navbarCollapse{\n    max-height: 70vh;\noverflow: auto;\n  }\n  }\n\n::-webkit-scrollbar {\n    \/*-webkit-appearance: none;\n    appearance:none;*\/\n}\n\n::-webkit-scrollbar:vertical {\n    width: 10px;\n    background:none;\n}\n\n::-webkit-scrollbar:horizontal {\n    height: 10px;\n    background:none;\n}\n\n::-webkit-scrollbar-thumb {\n    border-radius: 2px;\n    background-color: rgba(0, 0, 0, .5);\n}\n\n::-webkit-scrollbar-track { \n    background-color: transparent; \n    border-radius: 2px; \n}<\/style>\n<style>\n.has-children{\n}\n.has-children .sub-menu{\n  position:absolute;\n  left:100%;\n  top:0px;\n  background: #fff;\nborder-radius: 10px 10px;\n    color: #3e457b !important;\n    border: 0px solid #ececec;\n    box-shadow: 0px 4px 10px #23222214;\n  display:none;\n}\n\n.has-children > .dropdown-item:after {\n    display: inline-block;\n    width: 0;\n    height: 0;\n    margin-left: .255em;\n  vertical-align: 0.116em;\n    content: \"\";\n    border-top: .3em solid transparent;\n    border-right: 0;\n    border-bottom: .3em solid transparent;\n    border-left: .3em solid;\n}\n.has-children:hover .sub-menu{\n  display:block;\n  padding: .5rem 0;\n    margin: .125rem 0 0;\n}\n@media all and (max-width:768px){\n.has-children:hover .sub-menu{\nposition: static !important;\npadding-left: 20px;\n  }\n  \n.has-children > .dropdown-item:after {\n  display: inline-block;\nwidth: 0;\nheight: 0;\nmargin-left: .255em;\nvertical-align: .255em;\ncontent: \"\";\nborder-top: .3em solid;\nborder-right: .3em solid transparent;\nborder-bottom: 0;\nborder-left: .3em solid transparent;\n}\n  #navbarCollapse{\n    max-height: 70vh;\noverflow: auto;\n  }\n  }<\/style>\n<style>\n#newsletter section.sec_form input {\n  margin: 0px 10px !important;\n}\n\n#newsletter input#mailster-email-1 {\n    padding: 0.584em 0.75em !important;\n    \n}\n\n#newsletter .btn { line-height: 1em; }\n\n.newsletter .home-section::before {\n    color: #fff;\n    content: ' ';\n    position: absolute;\n    top: 0;\n    right: 0;\n    bottom: 0;\n    left: 0;\n    z-index: 0;\n    background: #3e457b !important;\n    background: -moz-linear-gradient(left, #3e457b 0%, #3e7bae 100%);\n    background: -webkit-linear-gradient(left, #3e457b 0%, #3e7bae 100%);\n    background: linear-gradient(to right, #3e457b 0%, #3e7bae 100%);\n    filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#3e457b', endColorstr='#3e7bae', GradientType=1);\n    opacity: 0.8;\n}\n\n.newsletter  .home-section {\n    background: url('\/wp-content\/themes\/smartkarrot\/new_homepage\/images\/new\/head.webp') !important;\n    background-size: cover  !important;\n    background-position: 100%  !important;\n    position: relative  !important;\n    min-height: 400px  !important;\n    color: #fff  !important;\n}\n\n.newsletter  .home-section h1 { color: #fff !important;}\n\n.newsletter .home-banner-content { padding:0px !important; }\n\n.newsletter .abt-content { padding: 10px 40px 10px 10px; }\n\n.newsletter .business-succcess-sec { padding-top: 75px; }<\/style>\n<style>\n.elementor-popup-modal .wpcf7 form>div {\n    margin: -10px auto 10px;\n}\n\n.single-post .textwidget .blue_widget_bg p{\n  \n    font-weight: 200;\n      margin: 0 auto 10px auto;\n    line-height: 20px;\n\n}\n.single-post .textwidget .blue_widget_bg h3{\n  margin: 15px 0 25px 10px;\n    font-size: 27px;\n}\n.single-post #widget-newletter.blue_widget_bg input#mailster-email-1,\n.single-post #widget-newletter.light_widget_bg input#mailster-email-1{\n  margin-bottom: 15px;\n    font-size: 16px;\n    padding: 8px 15px !important;\n    font-family: 'Roboto Slab' !important;\n  color:#898989 !important;\n    margin-bottom: 10px !important;\n}\n.single-post #widget-newletter.blue_widget_bg ::-webkit-input-placeholder,\n.single-post #widget-newletter.blue_widget_bg ::placeholder,\n.single-post #widget-newletter.light_widget_bg ::-webkit-input-placeholder,\n.single-post #widget-newletter.light_widget_bg ::placeholder{\n  \n    font-family: 'Roboto Slab' !important;\n  font-weight:400 !important;\n  font-size:16px !important;\n    text-indent: -10px;\n}\n\n#widget-newletter.dark_blue_card_bg  ::-webkit-input-placeholder,\n#widget-newletter.dark_blue_card_bg  ::placeholder{\n  \n    font-family: 'Roboto Slab' !important;\n  font-weight:400 !important;\n  font-size:16px !important;\n}\n.single-post #widget-newletter.blue_widget_bg input.wpcf7-form-control.wpcf7-submit,\n.elementor-widget-sidebar .light_widget_bg .newsletter-form #submit-button-newsletter  {\n    padding: 14px !important;\n    padding: 7px 38px !important;\n}\n.single-post #widget-newletter.blue_widget_bg {\n    padding: 0px 30px 10px 30px;\n    margin-bottom: 20px;\n}\n\n.light_widget_bg,\n.blue_widget_bg{\n  \n}\n.blue_widget_bg h3, \n.light_widget_bg h3{\n  \n}\n.light_widget_bg h3 {\n    font-size: 24px;\n}\n.single-post .widget_execphp .light_widget_bg img{\n  \n    width: 75px;\n}\n\n.single-post .widget_execphp .light_widget_bg p{\n  \n    font-size: 15px!important;\n    line-height: 18px!important;\n  margin-top: 5px;\n}\n\n.dark_blue_card_bg{\n  \n}\n.dark_blue_card_bg h3{\n  \n    font-family: 'Roboto Slab', sans-serif;\n    line-height: 32px;\n}\n.dark_blue_card_bg img{\n      margin: 15px auto 10px auto !important;\n}\n#widget-newletter.dark_blue_card_bg input#mailster-email-1{\n  \n    font-family: 'Roboto Slab', sans-serif;\n    margin-bottom: 15px !important;\n}\n.lighter_blue_bg{\n    background: url('\/wp-content\/themes\/smartkarrot\/new_homepage\/images\/blog\/lighter_bg_blue.png') no-repeat right top !important;\n    background-size: cover !important;\n}\n<\/style>\n<style>\n.blue_widget_bg{\n\tbackground:#3c3e6c url('\/wp-content\/uploads\/2020\/05\/Group-10372.webp') no-repeat left top;\n\tborder-radius:10px;\n  padding: 0px 30px 20px 30px;\n    background-size: cover;\n    min-width: 300px;\n    border: 0 none;\n}\n\n.single-post .sk_sinlge_blog_post input[type=\"submit\"]:hover, .single-post .sk_sinlge_blog_post input[type=\"submit\"]#submit:hover {\n  color: #fff;\n}\n\n.cs-jobs-sidebar .widget_text {\n    margin-bottom: 10px;\n}\n\n.light_widget_bg {\n  \n\tbackground:#3c3e6c url('\/wp-content\/uploads\/2020\/05\/Group-10371.png') no-repeat left top;\n\tborder-radius:10px;\n  padding: 10px 30px 0px 30px;\n    background-size: cover;\n    min-width: 300px;\n    border: 0 none;\n  margin: -10px 0;\n}\n.blue_widget_bg h3,\n.light_widget_bg h3{\n\tfont-family:'Roboto Slab' !important;\nfont-weight:100 !important;\n  text-align: center !important;\n  margin-bottom: 5px !important;\n}\n\n.light_widget_bg p {\n  margin-bottom: 0px !important;\n  margin-top: 5px !important;\n}\n\n.blue_widget_bg h3 b,\n.light_widget_bg h3 b{\nfont-weight:800 !important;\n  text-align:center !important;\n}\n\n.blue_widget_bg p,\n.light_widget_bg p{\n\t\n\tfont-family:'Roboto Slab' !important;\n\tpadding:0 0px !important;\n  text-align:center !important;\n\n}\n.light_widget_bg p{\n line-height:20px !important;\n  font-size:15px !important;\n  color:#3E447A !important;\n\n}\n\n.blue_widget_bg input[type='email'],\n.blue_widget_bg input input#mailster-email-1[type='email'],\n.single-post #widget-newletter.blue_widget_bg input input#mailster-email-1[type='email'],\n.blue_widget_bg textarea{\n\tfont-family:'Roboto Slab', sans-serif !important;\n    padding: 5px 10px !important;\n    border-radius: 10px !important;\n\n}\n.blue_widget_bg input[type='submit'],\n.light_widget_bg button[type='submit'],\n.new_popup_wrap input[type='submit']{\n\tfont-family:'Roboto Slab', sans-serif !important;\n\tbackground:#CF302B !important;\n\tfont-weight:100 !important;\n\tborder: 0 navajowhite;\n\tpadding: 5px 15px !important;\n\tfont-size: 14px !important;\n    width: 100% !important;\n    font-weight: 400 !important;\n    text-transform: none !important;\n    font-size: 16px !important;\n}\n\n.single-post .blue_widget_bg .wpcf7 form,\n.single-post .light_widget_bg .wpcf7 form{\n  padding:0px;\n}\n\n.new_popup_wrap input[type='email']{\n      margin-bottom: 20px;\n}\n.new_popup_wrap ::placeholder{\n  color:#f00;\n}\n.cs-lead-form input.wpcf7-form-control.wpcf7-submit{\n  width:100% !important;\n}\n.new_popup_wrap input[type='submit']{\n  padding:10px 15px;\n  border-radius:10px;\n}\n\n#elementor-popup-modal-6654 .dialog-message {\n    width: 640px;\n    height: auto;\n}\n\n#elementor-popup-modal-6654 {\n    justify-content: center;\n    align-items: center;\n    pointer-events: all;\n    background-color: rgba(0,0,0,.8);\n}\n\n.elementor-widget-heading .elementor-heading-title {font-family: 'Roboto', 'Poppins', sans-serif;font-weight:600;}\n.elementor-widget-image .widget-image-caption {font-family:'Roboto', 'Poppins', sans-serif;font-weight:400;}\n.elementor-widget-text-editor{font-family:'Roboto', 'Poppins', sans-serif;font-weight:400;}\n.elementor-widget-button .elementor-button{font-family:'Roboto', 'Poppins', sans-serif;font-weight:500;}\n.elementor-widget-divider .elementor-divider__text{font-family:'Roboto Slab', 'Poppins', sans-serif;font-weight:400;}\n.elementor-widget-image-box .elementor-image-box-content .elementor-image-box-title{font-family:'Roboto', 'Poppins', sans-serif;font-weight:600;}\n.elementor-widget-image-box .elementor-image-box-content .elementor-image-box-description{font-family:'Roboto', 'Poppins', sans-serif;font-weight:400;}\n.elementor-widget-icon-box .elementor-icon-box-content .elementor-icon-box-title{font-family:'Roboto', 'Poppins', sans-serif;font-weight:600;}\n.elementor-widget-icon-box .elementor-icon-box-content .elementor-icon-box-description{font-family:'Roboto', 'Poppins', sans-serif;font-weight:400;}\n.elementor-widget-star-rating .elementor-star-rating__title{font-family:'Roboto', 'Poppins', sans-serif;font-weight:400;}\n.elementor-widget-image-carousel .elementor-image-carousel-caption{font-family:'Roboto', 'Poppins', sans-serif;font-weight:500;}\n.elementor-widget-image-gallery .gallery-item .gallery-caption{font-family:'Roboto', 'Poppins', sans-serif;font-weight:500;}\n.elementor-widget-icon-list .elementor-icon-list-item{font-family:'Roboto', 'Poppins', sans-serif;font-weight:400;}\n.elementor-widget-counter .elementor-counter-number-wrapper{font-family:'Roboto', 'Poppins', sans-serif;font-weight:600;}\n.elementor-widget-counter .elementor-counter-title{font-family:'Roboto Slab', 'Poppins', sans-serif;font-weight:400;}\n.elementor-widget-progress .elementor-title{font-family:'Roboto', 'Poppins', sans-serif;font-weight:400;}\n.elementor-widget-testimonial .elementor-testimonial-content{font-family:'Roboto', 'Poppins', sans-serif;font-weight:400;}\n.elementor-widget-testimonial .elementor-testimonial-name{font-family:'Roboto', 'Poppins', sans-serif;font-weight:600;}\n.elementor-widget-testimonial .elementor-testimonial-job{font-family:'Roboto Slab', 'Poppins', sans-serif;font-weight:400;}\n.elementor-widget-tabs .elementor-tab-title{font-family:'Roboto', 'Poppins', sans-serif;font-weight:600;}\n.elementor-widget-tabs .elementor-tab-content{font-family:'Roboto', 'Poppins', sans-serif;font-weight:400;}\n.elementor-widget-accordion .elementor-accordion .elementor-accordion-title{font-family:'Roboto', 'Poppins', 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.form-control:focus{\n\tbackground: transparent!important;\n}\n.logo-slider .owl-nav, .logo-slider .owl-dots {\n    display: none;\n}\n.featured_posts_sidebar ol li {\n    z-index: 1;\n}\n\n\/***** Responsive CSS *******\/\n@media(max-width:480px){\n\t.episode-each .episode-detail{\n    width: auto;\n\t}\n}\n\n\t\t<\/style>\n\n\n<link href=\"https:\/\/fonts.googleapis.com\/\" rel=\"preconnect\"\/>\n<link href=\"https:\/\/fonts.googleapis.com\/\" rel=\"dns-prefetch\"\/>\n<link as=\"font\" crossorigin=\"\" href=\"https:\/\/fonts.googleapis.com\/css2?family=DM+Sans:ital,wght@0,400;0,500;0,700;1,400;1,500;1,700&amp;display=swap\" rel=\"preload\"\/>\n\n\n\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Urbanist:ital,wght@0,300;0,400;0,500;0,600;0,700;0,800;1,400&amp;family=DM+Sans:ital,wght@0,400;0,500;0,700;1,400&amp;display=swap\" rel=\"stylesheet\"\/>\n\n<div class=\"smartkarrot-wp-page podcasts-template-default single single-podcasts postid-14471 wp-custom-logo ajax-wp-applaud ast-desktop ast-separate-container ast-right-sidebar digikit-2.1.3 ast-header-custom-item-inside group-blog ast-blog-single-style-1 ast-custom-post-type ast-single-post ast-inherit-site-logo-transparent ast-normal-title-enabled elementor-default elementor-kit-5593 webp-support cookies-not-set\">\n<div class=\"each-deatil-desc my-4\">\n<h2 class=\"fw-700 pb-2\">In this Episode<\/h2>\n<p>\n<\/p><p>In contrast to business intelligence, which is inward facing, customer intelligence centers on customer value. This influences how you structure your data, reporting, dashboards, and even teams.<\/p>\n<div class=\"lazyblock-transcriptions-1LiMmI wp-block-lazyblock-transcriptions\"><div class=\"podcast_transcription\">\n<h3 class=\"podcast_transcription_title\">Transcription<\/h3>\n<div class=\"podcast_transcriptions\">\n<p>RICK:<br\/>\nWhat is the difference between business intelligence and customer intelligence?<\/p>\n<p>PRITHWI:<br\/>\nYeah, so there&#8217;s lot of ways to address this. I think, firstly, Rick, it&#8217;s a philosophical difference. The moment you say business intelligence, it has been rather mostly used for internal benefits and internal requirements. How is my business doing.. you know how.. If i&#8217;m doing a sentiment analysis I&#8217;m changing this around how is my sales impacted. You know if my NPS goes to a certain score, what is my correlation with my shareholder value? Those are all drivers we have seen in the last decade or so in business intelligence, inward facing.<\/p>\n<p>Customer intelligence is just flips it around. you&#8217;re saying now the customer is in the center.. all intelligence nuggets are around the customer.. its not around your business.. and its a big big change because how you structure your data, even you know how you structure your reporting and your dashboards are very very different in a customer intelligence context. And how you structure your teams, right. So that&#8217;s that journey we were seeing.. that from business intelligence has its value we all do it we have to do it for running our own business. But when you talk of customer intelligence, it is all of these data and intelligence and nuggets for customer value.<\/p>\n<p>RICK:<br\/>\nSee I think that&#8217;s a really important point.<\/p>\n<\/div>\n<\/div>\n<\/div> <p><\/p>\n<\/div>\n<\/div>\n\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"podcast-category":[],"class_list":["post-2757","podcast","type-podcast","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Difference between Business Intelligence and Customer Intelligence - SmartKarrot l Customer Success Software<\/title>\n<meta name=\"description\" content=\"In contrast to business intelligence, which is inward facing, customer intelligence centers on customer value.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.smartkarrot.com\/resources\/podcast\/the-difference-between-business-intelligence-and-customer-intelligence\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Difference between Business Intelligence and Customer Intelligence - SmartKarrot l Customer Success Software\" \/>\n<meta property=\"og:description\" content=\"In contrast to business intelligence, which is inward facing, customer intelligence centers on customer value.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.smartkarrot.com\/resources\/podcast\/the-difference-between-business-intelligence-and-customer-intelligence\/\" \/>\n<meta property=\"og:site_name\" content=\"Customer Success Blogs: Customer Churn Analysis &amp; 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