Customer
Success for All
At SmartKarrot, our company culture truly reflects our identity. We strive to grow our exceptional team of builders, innovators, and matchmakers.
We are co-creating a culture where we encourage growth and celebrate our successes. We are a high-energy, fast-growth, innovative, fun company that welcomes anyone who is more ambitious than average. We want our team and customers to enjoy the journey, while avoiding unnecessary stress.
This is what we’re known for.
Three of our Core Values.
Supportive
Truly believing in Customer Success for All means caring deeply about the success of our customers, teams, and community.
We collaborate with people of diverse backgrounds and amplify voices at all levels.
Transparent
Our candor, transparency, authenticity, and objectivity mean you never have to doubt what you’re getting from SmartKarrot.
We will always share relevant information, even when it’s hard.
Inquisitive
We learn rapidly and eagerly, seeking alternate perspectives and challenging assumptions along the way.
We are always in search of great ideas.
Meet the
People
Our team is passionate, smart, and diverse. We strive to create an environment where everyone is able to do their best work.
Prithwi Dasgupta
Founder & Board Member
Prithwi is a seasoned business leader, operator, and entrepreneur with 15+ years of executive management experience. Prithwi has led multiple transformations in scaling revenue, customer success, operational efficiency and innovations across the SaaS, Healthcare and Technology spectrum.
Our Advisors
We’re Global & Growing
From our hub in Dallas, we seamlessly collaborate with customers, advisors, and experts from all over the world.
USA
- Dallas
- New York City
- San Francisco
- Boston
India
- Bangalore
- Hyderabad
- Mumbai
- Delhi
Worldwide
- Canada
- Singapore
- United Kingdom
Resources & Insights


Customer Success Intelligence Podcast
In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
Listen wherever you get your podcasts.
- Spotify
- Apple Podcasts
- YouTube
- Google Podcasts

Articles & Blog
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

Customer Success Surveys
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.



