TOP CHALLENGES WE HELP SOLVE

We get it.

Managing customers through onboarding, adoption, value delivery, growth and advocacy is not easy. Overcoming these top challenges ensures your ability to show results across the customer lifecycle.

Don’t let managing multiple product and service lines, multiple verticals and multiple geographies be a roadblock to growth. An augmented intelligence-powered operational model coupled with a multi layered data structure makes SmartKarrot the perfect solution for seamless operations.

Our integrated architecture proactively correlates financials, usage, utilization, and account data sets. Having the ability to dynamically segment and utilize a strong rules engine enables you to identify and close upsell and cross-sell opportunities.

It takes collaboration and coordination across a wide range of roles and departments to grow existing clients. SmartKarrot offers an unlimited user model to increase accountability and efficiency. From sales to implementation to customer success and account management…now everyone can contribute to your growth.

Customer outcomes and obligations are seldom structured beyond .XLSX sheets and .PPTX files making them difficult to track and operationalize. SmartKarrot provides you with an efficient way to track, manage, achieve and showcase desired outcomes.

RESULTS

Work smarter, not harder,
and achieve more.

Built with efficiency and growth in mind, our intelligent tools are designed to help you succeed. Our customer’s results speak for themselves.
CUSTOMER ACCOUNTS

50%

Increase in
Expansion Revenue
PRODUCT USAGE

25%

Increase in Adoption
and Utilization
CUSTOMER EXPERIENCE

20%

Increase in
Net Promoter Scores
COMPANY VALUATION

140%

Net Recurring Revenue

MULTIPLE ROLES, MULTIPLE DEPARTMENTS

Everyone uses SmartKarrot

Integrate intelligent tools into your everyday operations. Increase your efficiency and save time.

Spot and close more opportunities for account growth. Collaborate, plan, and ensure better handovers all around.

Track impact on key business metrics like NRR, NPS, and cost of revenue. Get a line of sight without waiting for the next PPT.

Get visibility and optimize business drivers for maximum profit with up-to-date, accurate revenue data.

Visibility is key to ensuring consistency, profitability, and growth. SmartKarrot provides depth and flexibility across the hierarchy towards a common goal.

Join our community of happy customers.

THE SMARTKARROT ECOSYSTEM

Your one-stop shop for customer management and growth.

We offer an intelligent
customer success platform.

Plus, multiple value add-ons for accelerated growth.

SmartKonversations

Call intelligence for coaching and value optimization

SmartInsights

Business Intelligence for reporting & dashboards

SuccessPlan

Account planning for objective tracking and sharing

SmartAssist

Personalized virtual digital assistant for humans

Kommunity

Internal social feed and collaboration for teams

Ally

Customer portal for an external line of sight and collaboration

SmartOps

Operations and risk intelligence for proactive tracking and action

Augmented
Intelligence

Providing intelligence at all levels so your team can make the right choices with the right data at the right time.

Learn More

Unlimited
Users

True customer success democratization. Anyone in your organization can access SmartKarrot.

Book a Demo

Outcome-based
Pricing

We walk the talk.
Our growth is aligned to your outcomes.

Explore Plans

Find out how you can
take your success to

the next level.

Book a 30-minute demo with one of our expert growth consultants.

    Resources & Insights

    NEW MICRO-PODCAST!

    Customer Success Intelligence Podcast

    In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

    Articles & Blog

    Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

    Customer Success Surveys

    We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

    Take SmartKarrot for a spin

    See how SmartKarrot can help you deliver
    winning customer outcomes at scale.