Win the new game of
Intelligent Customer Success
Discover the smart way to
onboard, engage, retain, and grow.
Win the new game of
Welcome to New Age
Customer Success.
Customer Success is evolving fast. Our tools have been designed to evolve with you.
Augmented Intelligence is SmartKarrot’s way of bringing workflows, analytics, and automation together to solve B2B Customer Success problems.
Yes! All your expected
features are here, too!
Customer 360
Get a complete view of your customer and all their moving parts.
Comprehensive Touchpoints
Track, manage and monitor all your touchpoints across channels.
Playbooks
Create task and milestone driven playbooks easily. Get insights at a glance and optimize your plays.
Customer Portal
Give your customer a personalized view of operational metrics. Share insights and assign tasks to ensure a collaborative relationship.
Task Management
Create CS projects and tasks within SmartKarrot. Nothing will fall through the cracks again. No additional apps required.
White Labeled Surveys
Use our survey templates or create your own. Trigger them automatically to collect the feedback you need.
Business Intelligence
Drag and drop your own custom dashboards and reports to give leadership insights on demand.
Product Analytics
Drive adoption, upsell and cross-sell using extensive product data. Multi-product support means there is no cap on your growth.
We integrate seamlessly with
your existing tools.
Product Analytics made easier with SmartKapture.
Resources & Insights
NEW MICRO-PODCAST!
Customer Success Intelligence Podcast
In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
Articles & Blog
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
Customer Success Surveys
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.
