Win the new game of
Intelligent Customer Success

Discover the smart way to
onboard, engage, retain, and grow.


    Yes! All your expected
    features are here, too!

    Customer 360

    Get a complete view of your customer and all their moving parts.

    Comprehensive Touchpoints

    Track, manage and monitor all your touchpoints across channels.


    Create task and milestone driven playbooks easily. Get insights at a glance and optimize your plays.

    Customer Portal

    Give your customer a personalized view of operational metrics. Share insights and assign tasks to ensure a collaborative relationship.

    Task Management

    Create CS projects and tasks within SmartKarrot. Nothing will fall through the cracks again. No additional apps required.

    White Labeled Surveys

    Use our survey templates or create your own. Trigger them automatically to collect the feedback you need.

    Business Intelligence

    Drag and drop your own custom dashboards and reports to give leadership insights on demand.

    Product Analytics

    Drive adoption, upsell and cross-sell using extensive product data. Multi-product support means there is no cap on your growth.

    We integrate seamlessly with
    your existing tools.

    Product Analytics made easier with SmartKapture.

    Outcome Based Pricing

    We walk the talk. Our growth is
    aligned to your outcomes.

    Learn More

    Unlimited Users

    True customer success democratization.
    Anyone in your organization can access

    Learn More

    Augmented Intelligence

    Providing intelligence at all levels so your team
    can make the right choices with the right data
    at the right time.

    Learn More

    Ready to get started?

    Book a Demo with our experts today.

    Book a Demo

    Resources & Insights


    Customer Success Intelligence Podcast

    In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

    Articles & Blog

    Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

    Customer Success Surveys

    We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

    Take SmartKarrot for a spin

    See how SmartKarrot can help you deliver
    winning customer outcomes at scale.