Customer Success Platform To Reduce Churn

Reduce churn and grow accounts

Proactively identify at risk and opportunity accounts.

Convert your trial customers.

Execute plans effectively for high touch and tech touch accounts

Drive onboarding effectiveness

Track and measure onboarding phases.

Design various touchpoints for the onboarding phase.

Personalize the onboarding experience for stakeholders.

Improve team productivity

Create and manage tasks for cross functional teams.

Single simplified 360 view to keep your customers at the center.

Automate actions to improve productivity.

Increase product adoption

Influence users to use your product the right way.

Track key features and drop-offs.

Manage in-application guidance and product feedback.

Enhance customer experience

Manage and influence each digital touch point positively.

Automate personalized reactions to customer behavior.

Manage experience across the journey.

All data and no actions
makes Jack a dull boy!

We believe it is time to move beyond systems of records to systems of execution.
Learn more about our extensive feature set driven by our success oriented architecture.

360 VIEW OF
CUSTOMER

Create right operational view across financials, CRM, support and usage.
Get insights by phases, subscription
tiers and drill down by CSM portfolios.

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CUSTOMER
HEALTH DASHBOARD

Make this relevant for you.
Easy configuration across
parameters and phases.

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CUSTOMER
SEGMENTATION

Get granular. Create population
sets across accounts and
user base. Event, trigger,
demographics, device, browser.
We have you covered!

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PRODUCT
ADOPTION

Drive adoption and usage
through the lifecycle.
Leverage trigger driven
in-application guidance.

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CUSTOMER
CAMPAIGNS

Every touchpoint matters.
Configure multi-channel
communication including
in-application to make the
experience real time.

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CUSTOMER
SURVEY

Configure multi-category survey
and pulse feedback. Manage feature
feedback, CSAT, NPS using our
powerful trigger driven engine.

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CUSTOMER SUCCESS
AUTOMATION

Manage your tech-touch
customers end-end.
Easy configurations for
multi-channel touchpoints.

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CUSTOMER SUCCESS
OPERATIONS

Who does what by when?
Create, manage and track tasks
across teams. Integrate your
task management tool for a
seamless experience.

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EARLY WARNING
SYSTEM

Stakeholder change, usage drop,
contract expiration, milestones
missed are all early indicators.
Create flexible and complex
alert rules.

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True 360 Never
Looked This Good!

Customer Success Board

Portfolio Summary
Financials
Account Health And Trends
Tasks Summary
Feature Usage
Account Activity Feeds

Proud to be your
partner-in-success

“ Frugal implementation, directed towards
B2B enterprise applications. ”

Co-Founder & Chief Technology Officer
PlayAblo

“ The fact that we are able to monitor the usage of our product feature and drill it down by each customer at a feature level is very useful ”

Director
UDM Global

“ It has been a game changer for a recurring revenue
business like ours! ”

Chief Executive Officer
Kommuto

“ Easy to use platform with very nice UI… has helped both our Customer Success and Product development teams… ”

Chief Product Officer
Vermittler

“ Such visibility helps us take targeted swift actions and increase the adoption of our features. It has made a difference to the way we work! ”

Chief Executive Officer
Playablo

“ It is an amazing platform and has helped bring clarity through dashboards to a ton of data that we had available through multiple sources. ”

Chief Technology Officer
Engagedly

“ The way different metrics are represented in Analytics screen is very informative for any type of business. ”

Founder & Chief Executive Officer
Simplify3x

“ ..helps in capturing and tracking user behaviors based on events and that can trigger personalized communication to the targeted audience. ”

THE BEST COMPANIES ARE BUILT ON
CUSTOMER SUCCESS

We help companies

Reduce churn and grow accounts

Drive onboarding effectiveness

Improve team productivity

Increase product adoption

Enhance customer experience