Providing you with knowledge and control

Customer Success operations have high volume and variety of data elements. SmartOps uncovers trends and correlations within your operations and provides you with a clear view of what it takes to be the best!

According to our last global survey, proactiveness around Risk and Opportunity management require the most intelligence and automation. With SmartOps, we have made it available to you.

Revenue Intelligence

Identify your growth drivers
Revenue intelligence covers renewals and expansion. Get to know what drives revenue outcomes and orient your actions and operations around them over time.

Risk Intelligence

We identify your risks
Managing risk needs to be a proactive exercise. SmartOps uses a proprietary algorithm to gauge risk in your accounts and provides you with a stack ranked list about your portfolio.

Risk Intelligence

We identify your risks
Managing risk needs to be a proactive exercise. SmartOps uses a proprietary algorithm to gauge risk in your accounts and provides you with a stack ranked list about your portfolio.

Engagement Intelligence

Taking relationship management to the next level

It is all about human -human connections. Gauge how your various customer touchpoints are working towards achieving your goals.

Adoption Intelligence

Drive adoption. Drive growth.

Managing proper adoption is critical to most outcomes. Be ahead of the race with your knowledge of how the adoption trends are impacting your portfolio and your success.

Adoption Intelligence

Drive adoption. Drive growth.

Managing proper adoption is critical to most outcomes. Be ahead of the race with your knowledge of how the adoption trends are impacting your portfolio and your success.

Ready to learn more

Book a Demo with our experts today.

Resources & Insights

NEW MICRO-PODCAST!

Customer Success Intelligence Podcast

In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

Articles & Blog

Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

Customer Success Surveys

We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

Take SmartKarrot for a spin

See how SmartKarrot can help you deliver
winning customer outcomes at scale.