Customer onboarding - SmartKarrot l Customer Success Software

Structured onboarding

Drive consistent and effective activities

Easily create prescribed steps, break the process into critical milestones and track progress.


Track product usage

Drill down usage analytics.

SmartKarrot helps you identify patterns in user behavior across product lines. This is a crucial element to gauge onboarding effectiveness.


Get help with Automation

Automate tasks and email outreach.

Automate repetitive activities using the campaign manager and save time and effort


Standard processes, faster.

A leader in retail analytics achieved an 18% reduction in onboarding time by implementing Playbooks across multiple roles.


Smarter operations are just a [click] away.

See how SmartPlaybooks can work for you.

Resources & Insights

Intelligent Customer Success Podcast Intelligent Customer Success Podcast

Customer Success Intelligence Podcast

In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

Customer Success Blog

Articles & Blog

Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

Customer Success Survey

Customer Success Surveys

We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

Take SmartKarrot for a spin

See how SmartKarrot can help you deliver
winning customer outcomes at scale.

Book a Demo