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SmartKarrot Announces That Their Customer & Product Success Platform Has Completed $1 Million Angel Round
Dallas, TX, Jan 15, 2020 – SmartKarrot a customer and product success platform announces the successful completion of $1 million angel round funding. Completed with the participation of several high net worth investors and promoters, the funding is first tasked with enhancing SmartKarrot’s online platform. Funding will also support activities surrounding market acquisition. Founded by Prithwi Dasgupta and Arnab Chatterjee in 2019, SmartKarrot brings together a full-circle view of customers who frequent digital-led or subscription-oriented businesses. The software tracks customers’ and end users’ real-time digital…
Customer Touchpoint Management in a Digital World
Customers choose, recommend and pay more for a brand that…
Product Adoption: the key to SaaS success
The advent of consumer mobile apps has created new benchmarks…
Don’t react to Churn — Prevent it!
The key to preventing churn is taking a customer-focused view…
Why Product Success Is a Precursor to Customer Success
How customers use and interact with your product trumps everything….
How to choose a Customer Success platform?
If you are a SaaS provider, you’ve likely heard lots of…
Behavioral Analytics — a Window into Customer Success
While all business models aim for customer satisfaction, SaaS companies have…
SaaS Users: Getting Comfortably Numb?
Software-as-a-service, by definition, provides 24/7 accessibility to its customers. The success…
5 Key Aspects of Customer Success
Customer success is a method of determining performance and satisfaction based…
5 Key Elements of Product Success
Not too long ago, the mantra of many companies that were…
What makes a good Customer Success Manager (CSM) great?
SaaS companies rely on customer success for their own success. Customers…