Customer Success Intelligence

Explore the blog for ideas, insights, and inspirations for customer success teams.

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    Blog categories

    Featured Posts

    Customer Success 19 MIN READ
    Top 50 Customer Success Influencers 2022

    Meet 2022’s top Customer Success influencers and thought leaders spearheading its evolution and shaping its future.
    Anurup Gaurav

    05 Jan, 2022
    Company News 1 MIN READ
    SmartKarrot Inc. Announces $1M+ Extended Angel Round Funding

    SmartKarrot is pleased to announce a $1M+ additional growth funding to continue enhancing the next generation customer success technology platform and accelerate market expansion.

    Anurup Gaurav

    Mar 25, 2021
    Customer Experience 6 MIN READ
    20 Best Customer Experience Quotes

    Customer experience quotes that will inspire you to improve customer experience strategies and promote customer-led growth.

    Niyathi Rao

    Mar 9, 2021

    All Blog Posts

    Customer Success 3 MIN READ
    Relationship between Customer Success and Marketing Team

    Do you want to know the real deal between customer success and the marketing team? If yes, check out this blog today!

    CS Nerd

    24 Jun, 2022
    Customer Success 5 MIN READ
    VP of Customer Success: Roles and Responsibilities

    What are the roles and responsibilities of a VP – Customer Success? Let us try to find out an answer to this question through this write-up.

    Niyathi Rao

    23 Jun, 2022
    Customer Success 9 MIN READ
    Top 10 NPS Survey Best Practices for Customer Success Managers

    As a customer success manager, do you want to optimally utilize the NPS survey to derive positive results for your organization? If yes, check out this blog, where we have provided 10 NPS survey best practices to help you achieve this feat in no t

    Sandhya Subramanyan

    23 Jun, 2022
    SaaS 9 MIN READ
    How to Grow Your B2B SaaS Startup into a Unicorn

    Ever wondered what would happen if your B2B SaaS startup became a Unicorn? In this blog, we have discussed how this can actually happen. So, stay tuned and read the blog entirely.

    Stanley Deepak

    22 Jun, 2022
    SaaS 6 MIN READ
    Free Trial vs Product Demo: Which Is Right for Your SaaS Company?

    Are you confused about going for a free trial or product demo for your B2B SaaS company? If yes, this blog will help you make the right decision.

    Niyathi Rao

    21 Jun, 2022
    SaaS 8 MIN READ
    The Importance of Post-Demo Surveys: A Guide for SaaS Sales Demo Teams

    The significance of post-demo surveys for B2B SaaS cannot be undermined. In this blog, we try to decipher this from the perspective of SaaS sales demo teams.

    Rohan Sheth

    20 Jun, 2022

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