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SmartKarrot Announces That Their Customer & Product Success Platform Has Completed $1 Million Angel Round
Dallas, TX, Jan 15, 2020 – SmartKarrot a customer and product success platform announces the successful completion of $1 million angel round funding. Completed with the participation of several high net worth investors and promoters, the funding is first tasked with enhancing SmartKarrot’s online platform. Funding will also support activities surrounding market acquisition. Founded by Prithwi Dasgupta and Arnab Chatterjee in 2019, SmartKarrot brings together a full-circle view of customers who frequent digital-led or subscription-oriented businesses. The software tracks customers’ and end users’ real-time digital behavior so that personalized, strategic…
Customer Touchpoint Management in a Digital World
Customers choose, recommend and pay more for a brand that…
Product Adoption: the key to SaaS success
The advent of consumer mobile apps has created new benchmarks…
Don’t react to Churn — Prevent it!
The key to preventing churn is taking a customer-focused view…
Why Product Success Is a Precursor to Customer Success
How customers use and interact with your product trumps everything….
How Much Should SaaS Providers Spend on Customer Success
Increasingly, businesses are using customer success initiatives to ensure customer satisfaction,…
Five Essential Skills for Customer Success Managers (CSMs)
Customer success management involves building customer-focused relationships that are collaborative, goal-focused,…
Measuring Product Engagement For A Mobile / Web Application
SaaS enterprises understand that recurring revenue is the lifeblood of their…
5 Common Mistakes That Customer Success Managers Make
Customer success is an ongoing process that requires hands-on management at…
90 Day plan for SaaS Customer Onboarding
As a SaaS provider, you know the importance of ensuring customer…
Shut out the noise: 4 metrics that matter for SaaS business
Building a great product or service is difficult. Selling it through…
