Churn | 5 MIN READ
A Guide to Perfect Customer Exit Surveys and Interviews
Jun 10, 2021
What is a Customer Exit Survey and what is a customer exit interview? Do they he...
Churn | 6 MIN READ
How to Proactively Identify and Save At-Risk Customers: An Essential Guide
Nov 26, 2020
Your at-risk customers haven’t gone just yet. But, it can save you a fortune i...
Churn | 11 MIN READ
Customer Attrition: Essential Guide to Understand, Measure, and Prevent It
Oct 16, 2020
Customer Attrition, in simpler terms, is the loss of a customer from an organiza...
Churn | 5 MIN READ
Managing Churn During COVID-19: What Customer Success Can Do
Sep 18, 2020
Customer churn is one of the biggest fears for businesses focused on growth. Now...
Churn | 7 MIN READ
These SaaS Churn mistakes will cost you millions!
Jul 10, 2020
SaaS industry is one of the fastest growing industries in the world. If you are ...
Churn | 6 MIN READ
Best Way to Avoid Revenue Churn
Jul 9, 2020
As a growing SaaS business, acquiring new customers is no doubt your first prior...
Churn | 6 MIN READ
How to design a great customer churn prediction software / algorithm!
Jun 12, 2020
With so many SaaS companies offering similar products in different niches, custo...
Churn | 6 MIN READ
Revealed: Closely held Industry Secrets to Account Churn Prediction!
May 28, 2020
When you know that your revenue is based on a recurring contract – be it month...
Churn | 6 MIN READ
SaaS churn rate benchmarks: and how to do better yourself!
May 28, 2020
Churn rate is the rate of customers or revenues lost by a company in a given tim...
Churn | 6 MIN READ
CSM Tip: Can a SaaS customer who has requested to cancel be saved?
May 27, 2020
Customer churn is one of the biggest woes of SaaS companies. Companies spend a h...
Churn | 6 MIN READ
CSM Tip: How to re engage old customers who stop responding to emails and calls?
May 27, 2020
With the rapid growth of subscription based business models, companies have soon...
Churn | 6 MIN READ
5 Ways to Benchmark and Control Your SaaS Churn Rate Effectively!
May 20, 2020
Churn is supposedly the new buzz in the market, and why wouldn’t it be? W...
