B2B Product Analytics: Uncover Hidden Opportunities To Drive Growth.

Comprehensive Product Analytics

Your window into customer behavior

Get all the usage data you need easily with structured drill downs. Weather it is a specific feature comparison or usage by persona or account type – we have you covered!

product customer behavior analytics

Multi-product event capture

Cover usage across multiple products and versions

SmartKarrot helps you identify patterns in user behavior across multiple product lines. This is critical for cross-sell as well as actions for each product

automated user events capture

Multi-product event capture

Cover usage across multiple products and versions

SmartKarrot helps you identify patterns in user behavior across multiple product lines. This is critical for cross-sell as well as actions for each product

Focus on the
sticky features

Drill down feature usage

SmartKarrot provides very granular drill downs into individual features, associated users and personas

product features adoption metrics

Flexible utilization tracking

All the utilization analytics you need

SmartKarrot provides flexible utilization views by product line. This along with feature usage gives you the best chance of driving adoption.

product usage monitoring

Flexible utilization tracking

All the utilization analytics you need

SmartKarrot provides flexible utilization views by product line. This along with feature usage gives you the best chance of driving adoption.

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Resources & Insights

Intelligent Customer Success Podcast Intelligent Customer Success Podcast
NEW MICRO-PODCAST!

Customer Success Intelligence Podcast

In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

Customer Success Blog

Articles & Blog

Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

Customer Success Survey

Customer Success Surveys

We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

Take SmartKarrot for a spin

See how SmartKarrot can help you deliver
winning customer outcomes at scale.

Book a Demo