Identify, monitor, and execute timely account expansions with real-time reports and indicators.
Proactively identify at-risk customers and prevent churn using automation, early warning insights, and more!
Understand your customers interactions with your product and make informed product success decisions.
Define and track onboarding by phase, user progress, account, and portfolios.
Intelligence-driven, scalable insights for onboarding, adoption, retention, and revenue growth.
Handle this critical component of the post sales customer journey.
Use the power of Playbooks across functions to operationalize standard procedures. Drive consistency, accountability and reduce cost and TATs.
Get a complete view of your customer and all their moving parts.
Deliver consistent customer experiences and repeatable success.
Create the right scoring system for your organization.
Create alert rules that are flexible.
Manage, analyze, and optimize your customer interactions.
Track your tasks easily by account, product, and outcome categories for better efficiency.
Create dynamic segment across accounts and users.
Drive adoption, upsell and cross-sell using extensive product data.
Automate your actions, alerts, playbooks and more.
Proactively uncover key insights and receive data-driven recommendations for your team.
Transcribe your calls and catch key phrases used by customers to trigger actions.
Improve decision making and actions for enhanced outcomes.
Unlock value from your data with our embedded Business Intelligence solution.
Meet the industry’s first virtual assistant (SIA) designed for customer success and account management.
Our core values, team, and community
Get in touch anytime.
Don’t miss an episode of the Customer Success Intelligence Podcast
Our annual survey captures the current state of CS Intelligence and automation.
Resources for new and seasoned Customer Success teams.
Features and SDKs you can integrate into your apps.
Calculate the potential ROI you could achieve with SmartKarrot CS.
SmartKarrot plans include user-based or outcome-based pricing. Multiple add-ons provide you flexibility basis your operational needs.
STARTING AT
PER YEAR
5 Users
2 Third Party Integrations
10 Users
1 SaaS Product
3 Third Party Integrations
Most Popular
25 Users
3 SaaS Products
4 Third Party Integrations
Custom
3+ SaaS Products
4+ Third Party Integrations
Whether you are just getting started or have complex operations to manage, you will find a plan to meet your needs.
Ledger : included not included + add-on
Starting at
$15,000 / Year
Setting up your Customer Success Operations
Grow your Customer Success process and track your outcomes
Scale your Customer Success process
Maximise your customer potential
All in BASIC +
All in GROWTH +
All in PRO +
5
10
25
CRM >>Email & Calendar
Financial System
Customer Ticketing system
1
3
Email-based
Dedicated CSM
Premium Support
Intuitive user interface and structure
More options for your present and future
Save time with intelligence and team guidance
Achieve more with your existing team.
We integrate with third party products to make SmartKarrot your team’s new favorite hub.
+ More!
See how SmartKarrot can work for you.
In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
Listen wherever you get your podcasts.
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.
