Outcome-based pricing linked to your success.

Leverage the option of getting unlimited users. There is a plan fit for everyone.

Flexible and extensible plans to meet your needs.

SmartKarrot plans include Unlimited Users, support for multiple SaaS Products and Third-Party Integrations.

Have more products and integrations? Our Pro and Enterprise plans allow you to add-on as many as you need!

Recommended

Starter

 

For start-ups with less than $1M ARR and fewer than 100 accounts who are ready to kickstart their success.

3 Users*

Support for 1 SaaS Product

3 Third Party Integrations

Get in touch
Recommended

Growth

 

Perfect for businesses looking to create sustainable growth quickly.

Unlimited Users*

Support for 1 SaaS Product

4 Third Party Integrations

Get in touch
Recommended

Pro

 

Great for businesses with multiple product lines and driving consistency across teams and customer accounts.

Unlimited Users*

Support for 3 SaaS Products**

5+ Third Party Integrations**

Get in touch
Recommended

Enterprise

 

For larger businesses looking for enterprise-class tools enabling multiple product suites and business units.

Unlimited Users*

Support for 5 SaaS Products**

7+ Third Party Integrations**

Get in touch

*User-based pricing is available upon request.
**Support for additional SaaS Products and Third Party Integrations available as an add-on.

Find Your Plan

Find Your Plan

Start-up Growth Pro Enterprise
Users
Bring your entire team onboard!
3 Unlimited Unlimited Unlimited
Customers
There is no limit to your growing customer base.
100 Unlimited Unlimited Unlimited
SaaS Products
Use SmartKarrot for your entire product suite.
1 1 3+ 5+
Third-Party Integrations
Connect your favorite apps and use the data to its full potential.
3 4 5+ 7+
All Standard Features
Customer 360, Health Scores, Success Playbooks, Email Campaigns, Survey and NPS, Product Analytics, Task Management, Touchpoint Management, Early Warning Intelligence, Account Segmentation, End User Segmentation, Automation.
Enterprise level BI Reporting
Flexibility to custom define and schedule your reports and dashboards.
Customer Portal
Involve your customer stakeholders.
SmartKarrot Branding Option to White Label Option to White Label
Account Hierarchy
Handle parent-child account relationships.
Access to SmartKarrot on Salesforce AppExchange
Install the SmartKarrot extension and enjoy seamless integration.
SmartKonversations (Customer Call Intelligence)
Analyze customer calls for sentiment and keywords to provide your team with actionable insights and coaching.
Available to Add-On Available to Add-On Available to Add-On
Access to Network of Advisors and Consultants
Get help with your customer success transformation projects.
Access to Customer Success Certification
Get your team certified on industry best practices.
Available to Add-On
Private Cloud Solutions
Do it all within your own private cloud instance.
Start-Up
Get in Touch
Growth
Get in Touch
Enterprise
Get in Touch
Start-Up
Growth
Pro
Enterprise

Users
Bring your entire team onboard!

3

Unlimited

Unlimited

Unlimited

Customers
There is no limit to your growing customer base.

100

Unlimited

Unlimited

Unlimited

SaaS Products
Use SmartKarrot for your entire product suite.

1

1

3+

5+

Third-Party Integrations
Connect your favorite apps and use the data to its full potential.

3

4

5+

7+

All Standard Features
Customer 360, Health Scores, Success Playbooks, Email Campaigns, Survey and NPS, Product Analytics, Task Management, Touchpoint Management, Early Warning Intelligence, Account Segmentation, End User Segmentation, Automation.

Enterprise level BI Reporting
Flexibility to custom define and schedule your reports and dashboards.

Customer Portal
Involve your customer stakeholders.

SmartKarrot Branding

Option to White Label

Option to White Label

Account Hierarchy
Handle parent-child account relationships.

Access to SmartKarrot on Salesforce AppExchange
Install the SmartKarrot extension and enjoy seamless integration.

SmartKonversations (Customer Call Intelligence)
Analyze customer calls for sentiment and keywords to provide your team with actionable insights and coaching.

Available to Add-On

Available to Add-On

Available to Add-On

Access to Network of Advisors and Consultants
Get help with your customer success transformation projects.

Access to Customer Success Certification
Get your team certified on industry best practices.

Available to Add-On

Private Cloud Solutions
Do it all within your own private cloud instance.

Start-Up
Get in Touch
Growth
Get in Touch
Enterprise
Get in Touch

More value...
right out of the box

Unlimited Users

Avoid the hassle of incremental licenses and siloed data. Give your entire team access to relevant data and workflows.

Smart Playbooks

Segmented, automated, smart. Our playbooks let your team build scalable processes and measure their success.

Smart Automation

Reports, dashboards, surveys. We make it easy to find and share data with your entire team.

Augmented Intelligence

Automatically providing your team with actionable insights at the right time. Onboard faster and reduce churn without breaking a sweat.

Fastest time to value

Get your entire team onboarded fast. No long training sessions. No barriers to access quality data.

Dedicated Support

Work with a SmartKarrot CSM to ensure your team is using our tools to their full potential.

Standard Features
  • Customer 360
  • Healthscore
  • Success Playbooks
  • Email Campaigns
  • Survey and NPS
  • Product Analytics
  • Task Management
  • Touchpoint Management
  • Early Warning Intelligence
  • Account Segmentation
  • End User Segmentation
  • Automation
Custom Integrations

We integrate with third party or custom products to make SmartKarrot your team’s new favorite hub.

+ More!

Join our community of happy customers.

4 / 5
4.4 / 5
4.5 / 5
4.4 / 5

Frequently Asked Questions

There is a flat platform fee dependent on plan chosen and ARR managed on SmartKarrot. We will align to your growth and there will be a variable fee on incremental ARR.
On our Growth, Pro, and Enterprise plans you get unlimited users and accounts. Did your team double in size? No problem, the more the merrier!

Yes! We do offer user based pricing on request.

Users are your team members that will have access to everything SmartKarrot has to offer. Customers are the users of your product and will also have access to the Customer Portal on Growth, Pro, and Enterprise plans.

SaaS Products are part of your product suite. Third-Party Integrations bring data from apps you’re already using (like Salesforce, Hubspot, Google) into SmartKarrot. Have everything you need in one place.

Yes. We charge a one-time fee that covers set up, technical implementation, and training.
Have other questions? Contact Us

Not sure which plan is right for you?

Contact our team of experts! Book a free, personalized demo with one of our Customer Success Experts today.

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Resources & Insights

NEW MICRO-PODCAST!

Customer Success Intelligence Podcast

In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

Articles & Blog

Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

Customer Success Surveys

We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

Contact us about the Plan

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