Retain Revenue and Drive Account Expansion with the Only Platform
Architected for Intelligent Customer Success
Create right operational view across financials, CRM, support and usage. Get insights by phases, subscription tiers and drill down by CSM portfolios.
Make this relevant for you. Easy configuration across parameters and phases.
Get granular. Create population sets across accounts and user base. Event, trigger, demographics, device, browser. We have you covered!
Drive adoption and usage through the lifecycle. Leverage trigger driven in-application guidance.
Every touchpoint matters. Configure multi-channel communication including in-application to make the experience real time.
Configure multi-category survey and pulse feedback. Manage feature feedback, CSAT, NPS using our powerful trigger driven engine.
Manage your tech-touch customers end-end. Easy configurations for multi-channel touchpoints.
Who does what by when? Create, manage and track tasks across teams. Integrate your task management tool for a seamless experience.
Stay on top of both risks and opportunities with real-time, actionable intelligence served to you on a platter.
Empower your team with prescriptive best practices to deliver consistent customer experiences from onboarding to advocacy.
Seamlessly track and manage all your customer tasks and touchpoints from one place.
We are here to give you all you need to know about SmartKarrot, get all your
Questions answered right here.