Articles & Blog
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
Leverage the option of getting unlimited users. There is a plan fit for everyone.
SmartKarrot plans include Unlimited Users, support for multiple SaaS Products and Third-Party Integrations.
Have more products and integrations? Our Pro and Enterprise plans allow you to add-on as many as you need!
For start-ups with less than $1M ARR and fewer than 100 accounts who are ready to kickstart their success.
3 Users*
Support for 1 SaaS Product
3 Third Party Integrations
Perfect for businesses looking to create sustainable growth quickly.
Unlimited Users*
Support for 1 SaaS Product
4 Third Party Integrations
Great for businesses with multiple product lines and driving consistency across teams and customer accounts.
Unlimited Users*
Support for 3 SaaS Products**
5+ Third Party Integrations**
For larger businesses looking for enterprise-class tools enabling multiple product suites and business units.
Unlimited Users*
Support for 5 SaaS Products**
7+ Third Party Integrations**
*User-based pricing is available upon request.
**Support for additional SaaS Products and Third Party Integrations available as an add-on.
Find Your Plan | ||||
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Start-up | Growth | Pro | Enterprise | |
Users Bring your entire team onboard! | 3 | Unlimited | Unlimited | Unlimited |
Customers There is no limit to your growing customer base. | 100 | Unlimited | Unlimited | Unlimited |
SaaS Products Use SmartKarrot for your entire product suite. | 1 | 1 | 3+ | 5+ |
Third-Party Integrations Connect your favorite apps and use the data to its full potential. | 3 | 4 | 5+ | 7+ |
All Standard Features Customer 360, Health Scores, Success Playbooks, Email Campaigns, Survey and NPS, Product Analytics, Task Management, Touchpoint Management, Early Warning Intelligence, Account Segmentation, End User Segmentation, Automation. | | | | |
Enterprise level BI Reporting Flexibility to custom define and schedule your reports and dashboards. | | | | |
Customer Portal Involve your customer stakeholders. | | | | |
Account Hierarchy Handle parent-child account relationships. | | | | |
Access to SmartKarrot on Salesforce AppExchange Install the SmartKarrot extension and enjoy seamless integration. | | | | |
SmartKonversations (Customer Call Intelligence) Analyze customer calls for sentiment and keywords to provide your team with actionable insights and coaching. | | Available to Add-On | Available to Add-On | Available to Add-On |
Access to Network of Advisors and Consultants Get help with your customer success transformation projects. | | | | |
Access to Customer Success Certification Get your team certified on industry best practices. | | | Available to Add-On | |
Private Cloud Solutions Do it all within your own private cloud instance. | | | | |
Start-UpGet in Touch | GrowthGet in Touch | ProGet in Touch | EnterpriseGet in Touch |
3
Unlimited
Unlimited
Unlimited
100
Unlimited
Unlimited
Unlimited
1
1
3+
5+
3
4
5+
7+
SmartKarrot Branding
Option to White Label
Option to White Label
Available to Add-On
Available to Add-On
Available to Add-On
Available to Add-On
Avoid the hassle of incremental licenses and siloed data. Give your entire team access to relevant data and workflows.
Segmented, automated, smart. Our playbooks let your team build scalable processes and measure their success.
Reports, dashboards, surveys. We make it easy to find and share data with your entire team.
Automatically providing your team with actionable insights at the right time. Onboard faster and reduce churn without breaking a sweat.
Get your entire team onboarded fast. No long training sessions. No barriers to access quality data.
Work with a SmartKarrot CSM to ensure your team is using our tools to their full potential.
We integrate with third party or custom products to make SmartKarrot your team’s new favorite hub.
+ More!
Contact our team of experts! Book a free, personalized demo with one of our Customer Success Experts today.
In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.