Transparent and Flexible Pricing Plans

Drive Your Customer onboarding, retention, upsell, product adoption, surveys, engagement and much more.

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    Comprehensive Feature Set At Affordable Cost

  • Free 14 Day Trial

  • No Implementation Cost

  • Flexible Custom Options

Starter Plan


$600 If Billed Monthly

Upto 5 Users

  • All Features
  • All Integrations

Growth Plan


$800 If Billed Monthly

Upto 15 Users

  • All Features
  • All Integrations

Enterprise Plan

Custom Pricing


>15 Users

Private Cloud or Transaction / MAU based needed or large / custom need

*Billed annually. Does not include pricing for notifications (SMS/TXT. Mail etc.) - based on actuals

Glad you're here! For sign up, more details on pricing, custom quote or any other queries, fill up the form below.
Alternatively, write to

Please Contact Us For A
Custom Pricing Suited To Your Needs

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Specific Number Of Users
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Custom Enterprise Deployment
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Private Cloud Deployment
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Custom Integration
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Custom Feature
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Specific Use Case

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You Soon!


Customer success software pricing and features
  • 360 View Of Customer

    Create right operational view across financials, CRM, support and usage. Get insights by phases, subscription tiers and drill down by CSM portfolios.

  • Customer Health Dashboard

    Make this relevant for you. Easy configuration across parameters and phases.

  • Customer Segmentation

    Get granular. Create population sets across accounts and user base. Event, trigger, demographics, device, browser. We have you covered!

  • Product Adoption

    Drive adoption and usage through the lifecycle. Leverage trigger driven in-application guidance.

  • Customer Campaigns

    Every touchpoint matters. Configure multi-channel communication including in-application to make the experience real time.

  • Customer Survey

    Configure multi-category survey and pulse feedback. Manage feature feedback, CSAT, NPS using our powerful trigger driven engine.

  • Customer Success Automation

    Manage your tech-touch customers end-end. Easy configurations for multi-channel touchpoints.

  • Customer Success Operations

    Who does what by when? Create, manage and track tasks across teams. Integrate your task management tool for a seamless experience.

  • Early Warning System

    Stakeholder change, usage drop, contract expiration, milestones missed are all early indicators. Create flexible and complex alert rules.

Frequently Asked


We are here to give you all you need to know about SmartKarrot, get all your
Questions answered right here.

Yes, we do offer a FREE 14 day trial.
We are 100% cloud-hosted on Amazon Web Services (AWS).
Our architecture ensures encryption of both data at rest and data in motion.
No, we do not charge any implementation fees currently.
Yes, you can share unlimited data with us irrespective of the subscribed plan.
Yes, it is possible to get view only access to our platform.
Our platform is capable of integration with external systems on a handshake basis or on a continuous 2-way communication mode. We have a fair number of out-of-box integrations in place and our development team is constantly working on adding more to this list. Meanwhile, if you have any specific please feel free to contact us.
Our objective has always been to make the integration and usage of our platform intuitive and easy to use. We have a strong implementation team to support your technical members to help integrate with our platform as well a dedicated customer success manager that will help with all your queries on an ongoing basis.
We have kept our contracts flexible with monthly and annual plans. If you have other requirements, please reach out to us.
Yes, we are GDPR compliant. You can access the Privacy Policy and GDPR for review.
Our pricing does not include the cost for notifications sent as part of campaigns and automated alerts i.e. SMS/TXT, Mail etc. and these are based on actuals.