Customer Success Intelligence Podcast

The customer success podcast with ideas, insights and inspirations
for modern customer success teams.

Podcast List

Episode Duration Speaker
26 The Evolution of AI-Powered Customer Success 01:32
  • Irit Eizips Chief Customer Officer & CEO, CSM Practice
  • Prithwi Dasgupta Founder & CEO, SmartKarrot
25 Customer Success: From “Churn Buster” to “Earn Booster” 01:12
  • Sue Nabeth Moore Co-Founder, Success Chain
  • Prithwi Dasgupta Founder & CEO, SmartKarrot
24 What Was the Hottest CS Topic in 2021? 02:03
  • Irit Eizips Chief Customer Officer & CEO, CSM Practice
  • Prithwi Dasgupta Founder & CEO, SmartKarrot
23 The Impact of Net Revenue Retention (NRR) on Your SaaS Business 1:52
  • Andreas Knoefel Thought Leader & Strategic Advisor, CSTuners
  • Prithwi Dasgupta Founder & CEO, SmartKarrot
22 The Key to Achieving Sustainable User Adoption 1:46
  • Sue Nabeth Moore Co-Founder, Success Chain
  • Prithwi Dasgupta Founder & CEO, SmartKarrot
21 Change Management in the World of SaaS 1:22
  • Prithwi Dasgupta Founder & CEO, SmartKarrot
  • Jason C. Whitehead Co-Founder, Success Chain

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    Resources & Insights

    NEW MICRO-PODCAST!

    Customer Success Intelligence Podcast

    In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

    Articles & Blog

    Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

    Customer Success Surveys

    We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

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