Customer Success Intelligence Podcast

The customer success podcast with ideas, insights and inspirations
for modern customer success teams.

Podcast List

Episode Duration Speaker
23 The Impact of Net Revenue Retention (NRR) on Your SaaS Business 1:52
  • Andreas Knoefel Thought Leader & Strategic Advisor, CSTuners
  • Prithwi Dasgupta Founder & CEO, SmartKarrot
22 The Key to Achieving Sustainable User Adoption 1:46
  • Sue Nabeth Moore Co-Founder, Success Chain
  • Prithwi Dasgupta Founder & CEO, SmartKarrot
21 Change Management in the World of SaaS 1:22
  • Prithwi Dasgupta Founder & CEO, SmartKarrot
  • Jason C. Whitehead Co-Founder, Success Chain
20 Augmented Intelligence for Mitigating Customer Churn 1:40
  • Prithwi Dasgupta Founder & CEO, SmartKarrot
  • Irit Eizips Chief Customer Officer & CEO, CSM Practice
19 The Importance of Adaptable Processes for Customer Success 2:03
  • Prithwi Dasgupta Founder & CEO, SmartKarrot
  • Peter Armaly Senior Director, Customer Success, Oracle
18 The Role of Product Usage Data in Mitigating Customer Churn 1:57
  • Prithwi Dasgupta Founder & CEO, SmartKarrot
  • Irit Eizips Chief Customer Officer & CEO, CSM Practice

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