Customer Success Intelligence Podcast

The customer success podcast with ideas, insights and inspirations
for modern customer success teams.

EPISODE 05 24:01 mins

Empowering Customer Success Teams to Deliver Winning Outcomes

March 17, 2021

To deliver consistent and repeatable success, your Customer Success team needs an empowered charter, supportive organization culture, right tools, incentives, budget, and cross-functional parity. To get, or, better still, earn a seat at the table, Customer Success Leaders should start owning (or

Podcast List

Episode Duration Speaker
05 Empowering Customer Success Teams to Deliver Winning Outcomes 24:01
  • Andreas Knoefel
    Andreas Knoefel Thought Leader & Strategic Advisor, CSTuners
  • Prithwi Dasgupta
    Prithwi Dasgupta Founder & CEO, SmartKarrot
04 Customer Success Is Like an Orchestra! 02:39
  • Andreas Knoefel
    Andreas Knoefel Thought Leader & Strategic Advisor, CSTuners
  • Prithwi Dasgupta
    Prithwi Dasgupta Founder & CEO, SmartKarrot
03 Customer Success Should Have a Strong Revenue Focus! 02:46
  • Andreas Knoefel
    Andreas Knoefel Thought Leader & Strategic Advisor, CSTuners
  • Prithwi Dasgupta
    Prithwi Dasgupta Founder & CEO, SmartKarrot
02 Motivating Customers through Success Stories 01:22
  • Andreas Knoefel
    Andreas Knoefel Thought Leader & Strategic Advisor, CSTuners
01 Enabling Insight-Based Decision Making 00:58
  • Andreas Knoefel
    Andreas Knoefel Thought Leader & Strategic Advisor, CSTuners

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