[Micro Podcast] The C-Suite’s understanding of the CS leadership role—the playbooks they will execute, the ROI they will produce, and the support they will need—is key to making the right hire.
|15||The First Step to Successful Customer Success Leadership Hiring||1:24|| |
|14||A Customer Success Platform Serves Diverse Stakeholders and Needs||2:04|| |
|13||Common CS Hiring Mistakes and How to Avoid Them||1:22|| |
|12||The Key Questions Every Customer Success Leader Must Answer||1:44|| |
|11||The Role of Data in Customer Success Management||1:00:14|| |
|10||Customer Success Is about Being a Trusted Advisor||1:34|| |