Create dynamic user groups by connecting behavior patterns, demographics and other parameters without the need to code.
Dynamic segment, once created will auto refresh and provide you with the exact population meeting your rules.
This powerful but simple engine is what will drive your tech-touch automations. Create complex rules, isolate behavior patterns and create automated multi-channel touchpoints.
Deliver consistent customer
experiences and repeatable success with step-by-step prescriptive best
practices.
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Improve customer success operations with humanized tech intelligence to deliver unparalleled outcomes.
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Create right operational view across financials, CRM, support and usage.
Get insights by phases, subscription
tiers and drill down by CSM portfolios.
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Configure multi-category survey
and pulse feedback. Manage feature
feedback, CSAT, NPS using our
powerful trigger driven engine.
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Drive adoption and usage
through the lifecycle.
Leverage trigger driven
in-application guidance.
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Make this relevant for you.
Easy configuration across
parameters and phases.
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Every touchpoint matters.
Configure multi-channel
communication including
in-application to make the
experience real time.
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Manage your tech-touch
customers end-end.
Easy configurations for
multi-channel touchpoints.
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Who does what by when?
Create, manage and track tasks
across teams. Integrate your
task management tool for a
seamless experience.
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Stakeholder change, usage drop,
contract expiration, milestones
missed are all early indicators.
Create flexible and complex
alert rules.
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Save time and be more proactive
and less reactive with over 20+
real-time, automated alerts, and
identify at-risk clients and growth
opportunities with ease.
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Save time and effort while
managing, analyzing, and
optimizing your customer
interactions with touchpoint
management.
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