Platform To Build a High-Performing Customer Success Team with Intelligence

Automated playbooks

Enable scale with automated tasks, email and NPS

Flexibility to add email, tasks and touchpoints within your playbook enhances your ability to scale fast

Enable scaling with automated playbooks

Intelligent notifications

Do not miss anything!

SmartKarrot pushes relevant intelligent notifications and trends to you on your channel of choice

Scale through intelligent notifications

Intelligent notifications

Do not miss anything!

SmartKarrot pushes relevant intelligent notifications and trends to you on your channel of choice

Automated call intelligence

Manage and monitor online customer interactions

SmartKarrot pushes you “calls of interest” as well as tracks call dynamics and key words for coaching purposes

 

Scale through automated call monitoring

Automated report scheduling

Reduce manual effort in creating operational reports

SmartKarrot provides you with a full Business Intelligence layer along with the ability to automate per your preference

Scale through automated BI report scheduling

Automated report scheduling

Reduce manual effort in creating operational reports

SmartKarrot provides you with a full Business Intelligence layer along with the ability to automate per your preference

Ready to learn more?

Book a Demo with our experts today.

Schedule Customer Success Demo

Resources & Insights

Intelligent Customer Success Podcast Intelligent Customer Success Podcast
NEW MICRO-PODCAST!

Customer Success Intelligence Podcast

In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

Customer Success Blog

Articles & Blog

Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

Customer Success Survey

Customer Success Surveys

We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

Take SmartKarrot for a spin

See how SmartKarrot can help you deliver
winning customer outcomes at scale.

Book a Demo