SmartKarrot is
driven to bring
efficiency and scale
to their clients’ teams
and help achieve their
business goals.

How we began

SmartKarrot at its base is built around connecting multiple insights to multiple actions. Both the founders, Prithwi and Arnab have had extensive experience in scaling and successfully exiting a $250M+ valued business. Retention, upsell and optimal touchpoint management was critical to their prior success and has made them passionate around these tenets.

They envision SmartKarrot to be execution oriented and not restricted to minimal data analysis and tasks. SmartKarrot has been designed to not only provide a 360 view but enable extensive automated actions under one umbrella.


SmartKarrot is headquartered in Dallas, USA. We have presence across the globe.

  • USA – Dallas

  • Canada – Toronto

  • India – Bangalore

  • Singapore

A growing global team

Prithwi Dasgupta

Founder & CEO

Prithwi is passionate about customer retention. He has over 20 years of experience in creating profitable book of businesses and building performing teams and functions. In his prior role, Prithwi led his business unit to grow thirty-fold with revenue nearing $60M.

Arnab Chatterjee

Founder & Chief Product Officer

As an entrepreneur Arnab spent over 20 years handling design & development on latest technologies. In his prior role as Co-founder & CIO of a US healthcare tech organization he was responsible for all technology R&D strongly intertwining with clients’ business needs.

Ritesh Kaul

Customer Success Officer

Ritesh has over 20 years of experience collaborating with customers and adding value to their organizations. In his prior role as head of healthcare practice for a high growth US healthcare tech organization he built centralized knowledge house to drive customer centric delivery.

Anshi Bhadoria

Director, Marketing

Anshi has over 12 years of experience in demand generation, digital marketing, and managing global teams. In her prior role as head of marketing operations for a high growth US healthcare tech organization she transformed marketing from cost to revenue center.

Surojit Ain

Director, Quality and Implementation

Surojit has over 15 years of experience in quality and implementations. He is a promoter of an extremely light and efficient Agile process to fit business needs. In his prior role as product owner, he built a robust product in a very short span of time.

Rohan Sheth

Director, Client Services

Rohan has over 11 years of experience in client services, marketing and hospitality field. Previously, he was head of digital marketing for a hi-tech mobile application. Rohan is driven by new challenges and the possibility of making an impact on individuals and businesses.

Rakhin Veliyambra

Director, Client Services

Rakhin has around 9 years of experience driving business development and client services. In his prior roles, he stayed close to customers to understand their requirements and help them achieve their business goals. He is passionate about technology driven business to enhance innovation.

SmartKarrot insights: Perspectives that transform

Product Adoption: the key to SaaS success

The advent of consumer mobile apps has created new

Why Product Success Is a Precursor to Customer Success

How customers use and interact with your product trumps

Get in touch ​

Fill up the form to schedule a demo. See the platform in action to learn how we’ve been helping our clients achieve business goals and drive customer and product success.

We’ll be in touch with lightning speed!