Do more with your team!

Managing customer interactions better is key to eventual outcomes. Call intelligence enables you for continuous improvements.

According to our last global survey, CS Leaders are looking to leverage call intelligence to improve outcomes and efficiency . SmartKonversations brings this to you as a seamless add-on to the SmartKarrot CS platform.

Take action immediately

Schedule follow-ups, create tasks, or run a playbook as soon as you hang up.

Check keyword and sentiment analysis to spot opportunities or risks that may have been missed.

If a call is flagged or highlighted, stakeholders will receive an automatic email notifying them of the “call of interest”

Intelligent coaching at scale

We know CS Leaders don’t have the time to go through every call recording or email.

SmartKarrot intelligently selects the best interactions and uses data-backed insights to create new benchmarks and ensure consistent improvement that is aligned to your business goals.

Intelligent coaching at scale

We know CS Leaders don’t have the time to go through every call recording or email.

SmartKarrot intelligently selects the best interactions and uses data-backed insights to create new benchmarks and ensure consistent improvement that is aligned to your business goals.

A step towards improvement

Human emotions and behavioral triggers are reflected in keywords.

SmartKonversations help you track and analyze keywords used in your operational calls at scale.

Ready to learn more

Book a Demo with our experts today.

Resources & Insights

NEW MICRO-PODCAST!

Customer Success Intelligence Podcast

In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

Articles & Blog

Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

Customer Success Surveys

We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

Take SmartKarrot for a spin

See how SmartKarrot can help you deliver
winning customer outcomes at scale.