Global Customer Success Jobs
IN RESPONSE TO COVID-19
We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!
ALL THE BEST with your Job Hunt. And, Stay Safe!
Oct 30 – Customer Success Jobs
Role: VP, Customer Success
Location: New York City, NY, US
As a VP of Customer Success, you will drive strategy and alignment of customer success and transformational impacts through the adoption of innovative offers combined with market-leading cloud solutions that accelerate business value for the customers. Create a consistent and valued customer experience developing and scaling repeatable methodologies and proven best practices. Build and nurture C-level relationships across accounts to solidify our partnership and commitment to the customer while penetrating the account deeper. Work closely with the Sales organizations to develop and execute growth plans and strategies to drive License Agreements for Urbint. Be an inspirational leader and create a vibrant, inclusive culture that inspires people to do their best work.
Apply here: https://urbint.com/careers/4118951003
Role: VP of Customer Success
Location: San Francisco Bay Area, US
As a VP of Customer Success, you will define and optimize the Acquire customer journey. Standardize a playbook for a Success Plan for customers. Identify opportunities for continuous expansions and drive true value for customers. Determine how to define, drive, and demonstrate the value proposition (ROI). Lead cross-functional efforts to drive customer success. Also, create a company-wide customer feedback loop designed to share information and spot trends with a focus on improving the product and customer retention.
Apply here: https://boards.greenhouse.io/acquire/jobs/4167195003
Role: Sr Director – Customer Success EMEA & APAC
Location: Reading, GB, UK
As a Sr Director of Customer Success, you will be responsible for serving as a strategic advisor to key enterprise customers to achieve their cybersecurity goals with the Forcepoint products, through your own subject matter expertise and partnerships with Sales/SEs, Technical Support, Professional Services, Product Management, and Engineering. Lead and influence technical and strategic planning sessions at a customer executive, CISO, and CIO level, while coordinating and optimizing Forcepoint resources and processes to drive maximum product usage and consumption strategies. Develops and mentors other team members to help improve their technical knowledge, project management, and customer management skills. Ensure customers have an effortless experience with Forcepoint by providing efficient, professional, and accurate solutions to client concerns.
Apply here: https://forcepoint.wd1.myworkdayjobs.com/external-careers/job/UK—Reading/EMEA-Sir-Director-Customer-Success-TAM-CSM_JR462909-1
Role: Enterprise Customer Success Manager
Location: London, GB, UK
As an Enterprise Customer Success Manager, you will be responsible for the ongoing relationship management of the current customer base and for retaining established clients and maintaining customer references. You should be able to educate customers on Fuze product offerings and services. Assist project managers during the client onboarding process. Also, manage and coordinate solving conflicts.
Apply here: https://www.fuze.com/careers#love-where-you-work
Role: Customer Success Manager
Location: Remote, OR, US
Organization: Planview, Inc
As a Customer Success Manager, you will be responsible for building strong, trusted, and influential relationships with strategic customers (trusted business advisor). Develop and execute customer success plans to drive adoption and maximize a customer’s ROI on their investment in Planview. Organize and prepare large amounts of information into effective presentations for both technical and executive-level audiences. Identify, evaluate, and communicate customer needs and wants into appropriate Planview functions. Assesses customer portfolio of solutions to help identify strategies to improve overall portfolio health.
Apply here: https://careers-planview.icims.com/jobs/2531/customer-success-manager/job
Role: Customer Success Manager
Location: Brisbane, Queensland, Australia
As a Customer Success Manager, you will drive solution adoption across the clients and their 3rd party suppliers through change management campaigns, training and data improvement activities. Help clients to improve their data quality and adoption of our solutions. Where required, work with Project Managers to deliver projects which include attend and support workshop, product configuration to meet client requirements, support during Project Training, and Provide Hyper care support as required. Work with your team to develop and execute strategic customer success plans. Establish and grow relationships with key decision-makers, champions, and users across all client sites.
Apply here: https://www.linkedin.com/jobs/view/2224727185/
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