Global Customer Success Jobs
IN RESPONSE TO COVID-19
We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!
ALL THE BEST with your Job Hunt. And, Stay Safe!
Nov 30 – Customer Success Jobs
Role: Senior Customer Success Manager
Location: Sydney, New South Wales, Australia
As a Senior Customer Success Manager, you will lead the team in focusing the efforts to drive multi-phase benefits in terms of realized output and adoption. Assist with the creation of and provide leadership to the Customer Success team through coaching, supporting, and empowering people to drive results. Focus on maximizing customer lifetime value growth. Also, work with the Senior Director of Customer Experience on the strategy and planning for the entire lifecycle.
Apply here: https://www.linkedin.com/jobs/view/2311403837/
Role: Customer Success Manager – Practice vertical
Location: Richmond, Australia
As a Customer Success Manager, you will understand your customers’ practice environment and develop solutions that align to their business needs and strategic goals, driving deeper product engagement, usage, and overall satisfaction. Build your customer’s understanding of the ROI opportunities of their current MYOB investment as well as online migration opportunities. Partner with sales to develop a strong understanding of customer goals, current and future needs, and other insights that surface further revenue opportunities. Stay on top of all new product enhancements to add maximum value to the customer’s investment.
Apply here: https://myob.csod.com/ux/ats/careersite/1/home/requisition/2674?c=myob
Role: Customer Success Manager, Key Accounts
Location: Boston, MA, US
Organization: RealPage, Inc.
As a Customer Success Manager, you will drive customer adoption of Buildium’s software & services. Build trusted relationships with customers and retain their business. Cross-sell products and services to existing customers. Conduct a high volume of outreach to a large customer pool (150+ customers) via phone (15-25 calls/day) and email. Ensure customers are successful and have an awesome experience with Buildium. Advocate within Buildium to address high priority customer needs. Become an expert in the property management business and Buildium’s software.
Apply here: https://careers-realpage.icims.com/jobs/8894/customer-success-manager%2c-key-accounts/job
Role: Customer Success Manager
Location: Fort Thomas, KY, US
Organization: RWI Logistics, LLC
As a Customer Success Manager, you will build and maintain positive business relationships at multiple levels within customer accounts through proactive constant communication to ensure day-to-day and long-term needs are met. Use strategic negotiation and sales strategies at the management level in discussing complex pricing and selling solutions with customers. Share customer-specific data, requirements, and expectations with internal resources in order to collaboratively create viable supply chain solutions for customers. Build trusting relationships by ensuring quality execution against expectations and collaborating with management to identify and resolve issues in a timely manner.
Apply here: https://www.linkedin.com/jobs/view/2327015169/
Role: Customer Success Manager (m/f/x)
Location: Berlin, DE
As a Customer Success Manager, you will develop and execute sales plans and coordinate sales efforts to achieve new customer revenue by turning pilots into subscriptions and existing customer up-sell revenue targets. Focus on Account Management and Business Development to maximize LemonOne´s revenue and profitability potential by up-selling to existing clients, driving renewal revenue, and ensuring client satisfaction. Maintain a thorough understanding of LemonOne´s product offerings and tailoring its presentation to meet the needs of different types of organizations. Collaborate with Account Executive Team and Executive Leadership Team in executing the company’s sales process including proposal development.
Apply here: https://lemonone.join.com/jobs/1627315-customer-success-manager-m-f-x
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