Global Customer Success Jobs
IN RESPONSE TO COVID-19
We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!
ALL THE BEST with your Job Hunt. And, Stay Safe!
Aug 04 – Customer Success Jobs
Role: Director of Customer Success
Location: New York, United States
As a Director of Customer Success, you will manage and coach a team of customer success team leads and managers by developing and expanding their customer, product, and domain expertise to build the best in class CS team. Guide the team throughout the customer lifecycle by deeply understanding the customer needs and map them to Namogoo’s offerings. Set and follow the goals of the team to successfully and consistently deliver ROI and value for the customers. Develop a trusted advisor relationship with key customer stakeholders to fully understand the customers’ business strategies and measurements for success. Cooperate with the Success Operation team to Identify and optimize for improvement the ongoing activity of the team.
Apply here: https://www.linkedin.com/jobs/view/2672686155/
Role: Customer Success Manager (Mid-Market)
Location: Remote, United States
As a Customer Success Manager, you will build and deepen executive relationships with the customer base to help influence their long-term technology and business decisions. Add value and be viewed as a trusted advisor by bringing compelling insights and ideas with follow-through execution. Own and drive ARR growth of existing SKUs, governance of all account initiatives. Drive success metrics including tracking the impact of platform and deployment efforts. Participate in detailed account strategy in generating and developing business growth opportunities, working cross-functionally with multiple lines of business including Home Buying Journey offerings, maximizing business impact and opening up opportunities with large enterprise customers.
Apply here: https://www.linkedin.com/jobs/view/2673338737/
Role: Customer Success Manager – CRM (Remote)
Location: Remote, London, England, United Kingdom
Organization: Veeva Systems
As a Customer Success Manager, you will be aligning with key customer CRM stakeholders across IT and Business to establish a stronger CRM management program. Evaluate how customers manage their Veeva CRM investment & identify efficiency and effectiveness gains (process & tools). Promote awareness of the latest innovations Veeva is releasing. Providing Veeva CRM program/release management best practices. Increase the ROI customers get from Veeva CRM.
Apply here: https://www.linkedin.com/jobs/view/2637627853/
Role: Customer Success Manager
Location: London, England, United Kingdom
Organization: The Key Support Services
As a Customer Success Manager, you will serve as the primary contact for your accounts, from onboarding, through BAU, to renewal. Enable successful onboarding of The Key to members. Maintain a cadence of communicating with members about their adoption trends, sentiment, and mining opportunities for deeper engagement. Represent the voice of the member to provide input into every core product, marketing and sales process.
Apply here: https://www.linkedin.com/jobs/view/2669268270/
Role: Customer Success Manager
Location: Sydney, New South Wales, Australia
As a Customer Success Manager, you will empathize with every aspect of the customer experience, putting customers’ needs first. Represent the voice of Foodbomb’s customers and influence product development roadmap. Work with customers to discover and understand their needs to help them develop a tailored Foodbomb onboarding process. Coach customers to be product specialists and train their teams on Foodbomb standard methodologies so they become increasingly self-sufficient. Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty. Identify common customer challenges to suggest better solutions. Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
Apply here: https://www.linkedin.com/jobs/view/2658877574/
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