Global Customer Success Jobs
IN RESPONSE TO COVID-19
We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!
ALL THE BEST with your Job Hunt. And, Stay Safe!
May 12 – Customer Success Jobs
Role: Customer Success Manager
Location: Remote- UK; USA; Canada
As a CSM at Kinaxis, You will report to the Director Of Global Customer Success. Establish and build on value-added relationships with the customers. You will work both directly with their customers and cross-functional team to promote retention, growth and loyalty. Gather and analyze customer feedback, advocating for the customer in driving improvements internally.
Apply here: https://boards.greenhouse.io/kinaxis/jobs/4733432002?gh_jid=4733432002
Role: Senior Customer Success Manager – Corporate
Location: San Francisco, US
As a Senior Customer Success Manager, you’ll work with high-growth Corporate accounts to make sure that their mid-market/commercial customers are successful in achieving their product goals. Gain a deep understanding of the business needs of your clients and create tangible, long term goals with clients. Lead the process for aligning the product executives on their goals, plan & execute on a roadmap to help them reach their desired outcomes.
Apply here: https://boards.greenhouse.io/amplitude/jobs/4478009002
Role: Sr. Customer Success Manager
Location: New York, NY
Organization: App Annie
As a Senior Customer Success Manager at App Annie, you will be responsible for a defined set of customers and will be accountable for driving adoption, engagement, renewal, and growth of the App Annie platform and data set. Ensure customers are leveraging the App Annie platform to deliver business value. You will also be responsible for key customer success metrics, including customer churn and renewals.
Apply here: https://boards.greenhouse.io/appannie/jobs/2181152
Role: Customer Success Manager – DACH
Location: Frankfurt, Germany
Nuix is currently seeking a Customer Success Manager who will be responsible for having a thorough understanding of the Nuix Portfolio to position solutions in the best interests of the customer. Customer Success Manager is responsible for maintaining long term relationship with clients. You will have to work with Global CS team to solve problems collaboratively. Conduct Regular meetings with stakeholders reviewing goals, challenges, workflows, best practices, and implementation.
Apply here: https://www.nuix.com/careers?gh_jid=2182894
Role: Customer Success Manager
The Customer Success Manager ensures that their clients grow their revenues by optimizing how they utilize BrightTALK products. The CSM works with clients who have purchased innovative BrightTALK solutions to address their marketing challenges. The ideal candidate is likely to have customer success experience in media and marketing. CSMs translate program strategies developed by the client and the sales team into manageable projects. The CSM is the customer’s point person for all program-related inquiries.
Apply here: https://business.brighttalk.com/company/careers-singapore/
Role: Client Engagement Manager
Location: Noida, India
Organization: 3Pillar Global
3Pillar Global is in search of a Client Engagement Manager who will play a vital role at 3Pillar and is primarily responsible for establishing and growing a successful relationship with their portfolio clients and ensuring they have the high-quality delivery experience expected of an industry leader. This position will be based in Noida and will focus on accounts globally. The Client Engagement Manager You will facilitate account growth by being the link between the sales team and the delivery team. You are ultimately responsible for ensuring that both the client’s and 3Pillar’s business objectives are met. You will have to act as the escalation point for business-critical matters.
Apply here: https://careers.3pillarglobal.com/3pillar-job-details?jobId=f124570a-284a-45d7-97e1-b4b87e25af69
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