Global Customer Success Jobs
IN RESPONSE TO COVID-19
We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!
ALL THE BEST with your Job Hunt. And, Stay Safe!
Jun 03 – Customer Success Jobs
Role: Client Success Specialist
Location: New York, US
Productsup is looking for someone who can build longlasting relationships with their clients. In your role, you’ll have to oversee the day-to-day account management and training activities for your assigned clients by working closely with other functional departments within the company.
Apply here: https://www.productsup.com/careers/#personio-iframe
Role: Director of Customer Success – Enterprise
Location: Remote, San Francisco, US
Organization: Apollo GraphQL
As a Director of Customer Success- Enterprise, You will have to create onboarding plans for their enterprise customers, ensuring they are set up for success at the onset of their relationship with Apollo. Work with the sales team to drive the expansion of Apollo’s offerings with existing customers.
Apply here: https://www.apollographql.com/careers/positions#Director-of-Customer-Success-Enterprise:6d89af8e-94ee-461a-971b-89562f9a2b93
Role: Customer Success Manager, Enterprise
Location: San Francisco, CA, US
CSM ensures their customers launch Drift successfully, adopt it into their organization, and achieve the results. Provide strategic guidance to your portfolio of customer base, closely collaborating with the Account Management and Product teams to ensure your customer base is successful and growing. Position yourself and Drift as trusted advisors to the customers.
Apply here: https://boards.greenhouse.io/drift/jobs/2204240?gh_jid=2204240#app
Role: Customer Success Manager
Location: Sydney, Australia
Organization: Lucid, LLC
The Customer Success Manager works with Lucid’s customers or partners by establishing strategic relationships with new and existing users, setting critical performance goals, and then acting as a consultative resource to help clients achieve their goals. You are also responsible for training and onboarding new users, ensuring client satisfaction through renewals, evaluating client growth strategies, generating usage reports, and maximizing upsell opportunities by engaging with Sales, Solutions, Product Development, Product Management, Support, and Training as necessary.
Apply here: https://luc.id/careers/
Role: Customer Success Manager
Location: ROM-Bucharest, Romania
Customer Success Manager at PTC is responsible for the growth and success of their enterprise customers by helping them get the most value out of their investments in PTC solutions. Own the customer relationship as well as manage a portfolio of services that their customers can consume flexibly to meet their ever-changing needs.
Apply here: https://careers.ptc.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=2&siteid=5213&PageType=JobDetails&jobid=3040261#jobDetails=3040261_5213
Role: Customer Success Consultant- APAC
Location: Bangalore, India
G2 is seeking a dedicated Customer Success Consultant covering the entire Asia Pacific region who will work with customers post-sale by guiding them through the onboarding process and long-term adoption of their product(s). Act as a consultant for customers to drive adoption of the upgraded product(s), as well as build strong long-term relationships with all levels of stakeholders while discovering new contacts. This role will report to the Director of Implementation and Support in the US but will work strategically with their leader of the Asia Pacific region.
Apply here: https://culture.g2.com/careers/open-positions?gh_jid=2113792
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