Global Customer Success Jobs
IN RESPONSE TO COVID-19
We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!
ALL THE BEST with your Job Hunt. And, Stay Safe!
- Jun 18 – Customer Success Jobs
Role: Customer Success Manager – Central Region
Location: Chicago, Illinois, US
As a CSM, You will have to focus on the post-sales lifecycle and through close partnership with SUSE’s customers guide them in maximizing the value they get from their investments using SUSE’s products. Ensure defined business outcomes and success metrics captured in a mutual agreed Customer Success Plan. Build, lead, coach and motivate a team of Customer Success Executives (CSEs) as well as support staff to achieve the targets in line with the revenue plan. You will be responsible for customer experience, increased product usage, retention, upsell, cross-sell metrics and renewals.
Apply here: https://jobs.suse.com/us/en/job/7015384/Customer-Success-Manager-Central-Region
Role: Enterprise Customer Success Manager
Location: San Francisco, US
Organization: Aurora Solar
Aurora is looking for someone who can help guide their most strategic customer relationships. As an Enterprise CSM, you will help lead them to manage their customer’s growth, outcomes and guide the account team to engage and interact with the customer portfolio. Ensure customer satisfaction, adoption and referenceability. Build a relationship with key stakeholders and identify growth opportunities.
Apply here: https://jobs.lever.co/aurorasolar/c2360769-815c-4865-bc30-a157c07fd959
Role: Customer Success Specialist
Customer Success Specialist at Aha works closely with the customers and helps them in understanding the usage of the software. Capture ideas, prioritize work and create visual roadmaps. Ensure Customer Satisfaction.
Apply here: https://www.aha.io/company/careers/current-openings/customer_success_specialist_product_marketing_us
Role: Customer Success Manager
Location: McLean, VA
In this role, You will be responsible for managing a portfolio of assigned accounts. Build and maintain strong, trusted working relationships with key decision-makers and power users from onboarding to the end of the client lifecycle. Ensure that customers derive maximum value from TechnoMile and collaborate with the sales team to help upsell additional services, integrations, and features.
Apply here: https://careers.technomile.com/JobSummary?id=a0z0a00000AsSVYAA3
Role: Engagement Manager
Location: Sydney, Australia
Mulesoft is seeking an engagement manager who can take ownership of their customers’ Services journey from pre-sales to go-live while driving requirement gathering and SOW creation. Understand and manage the customers throughout their lifecycle, driving adoption through sales activity for new and existing customers; this will include pipeline generation and delivering sales presentations to C-level clients. Help plan the customer’s high-level architecture and delivery approach while staying on as a point of escalation and account manager during delivery. The primary goal is to help customers generate significant business value from their Mulesoft investment.
Apply here: https://salesforce.wd1.myworkdayjobs.com/en-US/External_Career_Site/job/Australia—Sydney/Engagement-Manager–Professional-Services-Sales—Mulesoft_JR58358-1
Role: Customer Success Manager
Location: Pune, India
In this role, You will be working and interacting with multiple industries as well as customers. Manage the entire customer lifecycle, onboarding, planning, implementation, deployment and ongoing usage. Drive product adoption and ensure an exceptional user experience.
Apply here: https://jobs.lever.co/mindtickle/673a6684-923a-48a6-b80f-9203ab5cb283
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