Global Customer Success Jobs
IN RESPONSE TO COVID-19
We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!
ALL THE BEST with your Job Hunt. And, Stay Safe!
Jun 23 – Customer Success Jobs
Role: Customer Success Manager, Enterprise
Location: Cleveland, Ohio, US
The mission of a Customer Success Manager is to work with the clients to drive business goals and objectives in their organic search (SEO) initiatives. You will have to engage with a defined set of customers and drive adoption as well as customer success at the BrightEdge platform. Work with your assigned Strategic Account Manager to meet retention and upsell goals.
Apply here: https://jobs.lever.co/brightedge/129ed54e-bc42-42eb-a12d-8395690fa03f
Role: Engagement Manager
Location: New York, San Francisco, US
This role will be based out from one of their offices in New York, or San Francisco, CA and will report to the CMO leadership. As an engagement manager, you will have to troubleshoot customer issues very frequently, collect the feedback about the product features and communicate to the internal team at Expanse. You will be responsible for driving onboarding, engagement training, check-ins, technical guidance, and security analysis. Identify and develop potential upsell opportunities.
Apply here: https://www.expanse.co/jobs/?gh_jid=4741321002
Role: Junior Customer Success Manager
Location: San Francisco, CA, US
Organization: Applied Systems
As a Junior CSM, You will be working for Indio Technologies, a Subsidiary of Applied Systems, Inc. Develop strong client relationships and serve as the primary contact for assigned clients at the management and senior levels. You will be responsible for client satisfaction, retention and driving overall health and satisfaction of Indio’s strategic customers.
Apply here: https://careers-appliedsystems.icims.com/jobs/3309/junior-customer-success-manager/job?hub=15
Role: Customer Success Engineer
Location: London, UK
OwnBackup is looking for a Customer Success Engineer (CSE) who can help the customers fully realize the benefits of OwnBackup’s products and services while driving customer satisfaction and retention within a defined set of accounts. Act as a trusted advisor to clients and partner with Sales, Professional Services, Customer Support, Marketing, Finance and Product Management to drive overall customer satisfaction. Educate Customers on upcoming product releases, industry updates, and new threats.
Apply here: https://www.ownbackup.com/job?gh_jid=4640155002
Role: Customer Success Manager
In this role, You will have to work directly with a portfolio of customers to define success and help them drive significant value out of Celonis. Build and maintain strong relationships with all key customer stakeholders. You will be responsible for driving user adoption, customer satisfaction and retention. You will be the point of contact for the key customer issues.
Apply here: https://boards.greenhouse.io/celonis/jobs/4088971003
Role: Customer Success Manager
Location: Bangalore, India
Organization: FireEye, Inc.
As a CSM, You will be responsible for the development and execution of a post-sale, pre-renewal, cross-functional function that focuses on delivering customer desired outcomes. Drive customer engagement, adoption, utilization and ensure that the customers get the most value out of the FireEye products and solutions. Monitor product adoption status, customer satisfaction and overall relationship.
Apply here: https://jobs.smartrecruiters.com/FireEyeInc1/743999713994037
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