Global Customer Success Jobs
IN RESPONSE TO COVID-19
We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!
ALL THE BEST with your Job Hunt. And, Stay Safe!
Aug 14 – Customer Success Jobs
Role: Service Relation Manager
Location: Newyork, US
The service relationship manager is responsible for building relationships with internal teams, partners, channel, sales and the end-users with a focus on exceeding customer expectations in all aspects of the support offering. The role encompasses BAU activity, the renewal sales cycle, and maintain and improving Fortinet’s perception in the market. The key attribute of the role is to build trust and introduce service excellence in line with Fortinet’s approach to the market.
Apply here: https://edel.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/requisitions/preview/2396/?keyword=Customer+Success+Manager
Role: Customer Success Manager 3
Location: Sanjose, CA, US
In this role, you will be responsible for the post-sales relationship, onboarding and issue resolution. Proactively identify strategies and methods to improve Customer Experience. Act as point of contact for the customers on executive escalations or issues independently.
Apply here: https://equinix.wd1.myworkdayjobs.com/en-US/External/job/San-Jose/Customer-Success-Manager-3_JR-116176-1
Location: Irvine, CA, US
In this role, You will have to understand the clients’ business requirements and objectives while ensuring alignment with the Mavenlink solution to drive desired business results. Understand the business process, industry, as well as solution best practices and leverage these to coach clients to successful usage of Mavenlink. Nurture relationships with existing and new business stakeholders to drive deployment activities such as requirements gathering, functional design, system testing, user acceptance testing, issue troubleshooting and resolution, change management, and training.
Apply here: https://www.mavenlink.com/career/1326
Role: Digital Success Manager, SMB
Location: London, England, UK
As the Digital Success Manager, SMB you would be responsible for onboarding and retention of small and medium-size customers. The primary objective of this role is to ensure proper onboarding, education and communication with SMB segment customers who do not have a single point of contact assigned to them.
Apply here: https://apply.workable.com/codility/j/5D96CB3E27/
Role: Customer Success Manager
Location: Helsinki, Finland
In this role, You will need to manage your own portfolio of customers from all over the world, You will have to check with your customers at regular points and figure out what they need, and how to grow their account, assisting customers with their questions on how to use the products will be one of your regular activities.
Apply here: https://careers.supermetrics.com/jobs/888588-customer-success-manager
Role: Cloud Partner Success Manager
Location: New Delhi, India
In this role, You will be making a territory analysis and planning for dedicated geographies to identify top potential partners and make partners sell Acronis services to an existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner.
Apply here: https://boards.greenhouse.io/acronis/jobs/4808032002
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