Intelligence, Automation, and the Future of Key Account Management Survey - SmartKarrot l Customer Success Software

Intelligence, Automation, and the Future of Key Account Management Survey

Unlock the secrets to Key Account Management excellence! Our survey report is your golden ticket to KAM success. Download it today and start the journey!

Key Account Management Survey

Participant Demographics

We asked Key Account Management professionals to gain their insights on present challenges and the opportunities they envision through the adoption of automated and intelligent solutions?

key account management survey demographics

In your experience, what are the top priorities of a Key Account Management team? 

Key Account Management priority

How well do you believe the systems and processes in your current organization align with supporting your role in Key Account Management?

Key Account Management Processes

In the last 12 months, what are the main issues/challenges you have encountered with clients?

Key Account Management Challenges

How do you currently track your Account Progress and Client Relationships?

Key Account Management software

In 2023, how important is ‘Automation’ to your Key Account Management operations?

Key Account Management Automation

In the last 12 months, what role has social media played in your Key Account Management effort?

Social Media Role in Key Account Management

What are the current primary challenges for the Key Account Management/Client Partner team in your organization?

Key Account Management Challenges

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