Global Customer Success Jobs
IN RESPONSE TO COVID-19
We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!
ALL THE BEST with your Job Hunt. And, Stay Safe!
Jul 28 – Customer Success Jobs
Role: Customer success manager
Location: Boulder, Colorado, US
Being a CSM at Floify, You will be responsible for strategic account management besides building and maintaining relationships with key decision-makers. Manage the on-boarding, rollout, and account management from sales to renewals. Facilitate account growth and promote customer priorities, strategic initiatives as well as operational goals. Ensure customer success and product adoption.
Apply here: https://floify.bamboohr.com/jobs/view.php?id=2
Role: Customer Success Manager- SMB
Location: Boston or Remote, US
This role will be reporting to the Manager of Customer Success. Work with customers to establish business goals or other key performance indicators and aid the customers in achieving their goals. You will be working with their SMB Team to drive value with every customer interaction; leading the customers and Cobalt to success. Identify and develop upsell opportunities.
Apply here: https://cobalt.io/job?gh_jid=4805715002
Role: Customer Success Account Manager
Location: Remote, US
EasyVista is seeking a Customer Success Account Manager who can manage the entire customer lifecycle and play a key role in helping all types of customers achieve success using EasyVista’s proven IT Service Management and Self Help SaaS solutions. Own the customer relationships and ensure increasing adoption, retention and satisfaction. This position will report to the Director of Sales, North America.
Apply here: https://www.easyvista.com/careers
Role: Customer Success Manager – US & EMEA Market
Location: Barcelona, Spain
In this role, you will be working with customers to ensure the success and adoption of the Workato Intelligent Automation Platform. Develop and maintain strategic business relationships with enterprise customers to drive adoption and expansion in upselling and cross-selling. Serve as the primary point of escalation when customer issues arise, troubleshoot and ensure quick resolution.
Apply here: https://boards.greenhouse.io/workato/jobs/4579905002
Role: Client Success Manager
Location: Warsaw, Poland
In this role, You will be the point of contact for customers and will be working to bring the right resources together in order to address and resolve service issues. You will have to work with the customers to identify, escalate and resolve service delivery issues, thereby increasing customer satisfaction. Work with the internal teams such as Engineering, Sales, Accounting and Finance as required to address or resolve customers concerns.
Apply here: https://jobs.jobvite.com/trustwave/job/oBUXcfwo
Role: Senior Customer success manager
Organization: Red Hat
The Red Hat is looking for a Senior Customer Success Manager who can work proactively with customers on optimizing their experience with Red Hat’s technologies. Your mission is to drive customer engagement, product adoption, and satisfaction besides ensuring that the customers are getting value from their Red Hat investment. You’ll be responsible for customer satisfaction throughout their journey with Red Hat from onboarding to the adoption, as well as advocacy resulting in reduced churn, increased retention, and account growth.
Apply here: https://global-redhat.icims.com/jobs/80697/senior-customer-success-manager/job?hub=7
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