Global Customer Success Jobs

IN RESPONSE TO COVID-19

We are aware that the Customer Success community is also facing challenges at the moment, some have been laid-off and others anticipate they might. Our talent management team is spending some time every day scouting the market for current openings (on your behalf), and will keep posting what they find. Please add your email to this list to be notified every time new job details are published!

ALL THE BEST with your Job Hunt. And, Stay Safe!

  • May 26 – Customer Success Jobs
    Talent Team
    Talent Team
    May 26, 2020

    Role: Customer Success Manager 
    Location: Newyork, US
    Organization: Whisbi
    As a Customer Success Manager, you will be the face of Whisbi in North America, helping customers to reach their KPIs as they expand their online sales capabilities using Whisbi’s conversational sales solutions. You will have both tactical and strategic interactions on the account and will interact with stakeholders at many levels to ensure retention of your accounts. You will monitor success metrics across your portfolio and plan recommendations to help both Whisbi and the customer to scale the frequency and intensity of their usage.
    Apply here: https://careers.whisbi.com/jobs/886511-customer-success-manager 
      
      
    Role: Customer Success Manager
    Location:  Madison Heights, MI — USA or remote
    Organization: Xeeva
    This role is responsible for developing and maintaining customer relationships that promote retention, loyalty, and generate upsell opportunities. The CSM provides value by identifying customer challenges and then leverages Xeeva technology to create business solutions while ensuring that customers are achieving maximum ROI from their Xeeva investment and meeting their business goals.
    Apply here: https://www.xeeva.com/careers/customer-success-manager/ 
         
          
    Role: Customer Success Manager

    Location:  Clearwater, Florida, US
    Organization: Malwarebytes
    Customer Success Managers at Malwarebytes ensure maximum value is delivered to their client portfolio by Educating our clients on our solutions and feature sets and driving onboarding and scaled adoption.
    Apply here:https://jobs.malwarebytes.com/job/2035792#apply_row
     
     
    Role: Customer Relationship Advisor
    Location:  Preston, UK
    Organization: OpenText
    The Customer Relationship Advisor is responsible for managing, protecting and growing established accounts by maintaining post-sales contact with clients and facilitating a positive, productive and sustained relationship. Additionally, the Customer Advisor negotiates clients into long term contracts, minimizing cancellations and selling new products and services.
    Apply here: https://opentextats.avature.net/careers/JobDetail/Preston-United-Kingdom-Customer-Relationship-Advisor/27912
     
     
    Role: Customer Manager, EMEA
    Location: Makati City, Philippines
    Organization: OpenText
    You will be responsible for developing and maintaining post-sales relationships with named customer accounts critical to the company in terms of recurring base revenue and future growth, additionally, you will also manage, service and up-sell to key customer accounts.
    Apply here:https://opentextats.avature.net/careers/JobDetail/Makati-City-Philippines-Customer-Manager-EMEA/27030
     
     
    Role: Senior Engagement Manager, Northern Europe

    Location: London, UK
    Organization: Nexthink
    The Engagement Manager is an integral part of the services organization and a customer-facing representative of the company. The Engagement Manager is responsible for the successful delivery of Nexthink’s solutions and services within a customer environment in such a way as to meet or exceed a customer’s reasonable expectations of the solution’s technical and business benefits.
    Apply here: https://www.smartrecruiters.com/Nexthink/743999712703721
     
     
    Role: Senior Customer Success Manager
    Location: Hyderabad, Telangana, India
    Organization: Joveo
    In this role, you will own the post-Sales Customer Relationship, Onboard customers and build strong, trusted advisor relationships with key customer contacts to deliver an exceptional Joveo experience. Manage multiple client relationships with a focus on the quality of relationships, adoption, retention and satisfaction.
    Apply here: https://www.joveo.com/careers/

    Customer Manager EMEA

    Customer Relationship Advisor

    Customer Success Manager - Remote

    senior customer success manager

    Senior Engagement Manager - Northern Europe

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  • May 25 – Customer Success Jobs
    Talent Team
    Talent Team
    May 25, 2020

    Role: Client Success Manager 
    Location:   Seattle, WA/Austin, Texas, US
    Organization: Subsplash
    This role reports to the Manager of Client Success. The CSM’s primary goals are to delight clients, increase retention, and recurring revenue through the adoption of Subsplash services by strategically consulting, strengthening relationships, staying informed and educating clients on industry knowledge as well as helping clients maximize their investment in Subsplash through fuller utilization of the platform. Develop innovative solutions which can serve client needs.  
    Apply here: https://www.subsplash.com/openpositions?gh_jid=4736073002
     
     
    Role: Enterprise Customer Success Manager
    Location:  Newyork, US
    Organization: Bizzabo
    As a CSM at Bizzabo, you will be the primary contact for all the strategic accounts. You are responsible for managing all the new and enterprise accounts of Bizzabo. Identify up-sell opportunities and manage renewal processes. You will have to work closely with the product team as well as various cross-functional teams and help design ideal offering/features by effectively communicating the customer needs.  
    Apply here: https://jobs.lever.co/bizzabo.com/895605e8-0732-4092-86dd-0cb30675c368
     
     
    Role: Mid Market Customer Success Manager
    Location:  Chicago, IL, US
    Organization: G2
    G2 is looking for a Mid-Market Customer Success Manager who will be responsible for fostering relationships with key mid-market customers post-sale. Understand and anticipate customer’s needs and support them in achieving their goals. You will be the point of contact for the customers to ensure their success and happiness with G2’s services.  
    Apply here: https://culture.g2.com/careers/open-positions?gh_jid=2184599
     
     
    Role: Strategic Customer Success Manager
    Location:  Toronto, Ontario, Canada
    Organization:Maropost
    Strategic CSM is responsible for the adoption, advocacy, retention, and growth of Maropost’s customers. Manage as well as align customer objectives to a success roadmap. Act as a marketing/industry expert to your customers, advising them on best practices and how maropost platform can be used for achieving amazing results. The key success metrics in this role will include customer health score, product usage/adoption, retention, growth & advocacy.
    Apply here: https://maropost.bamboohr.com/jobs/view.php?id=203
     
     
    Role: Customer Success Manager
    Location: London, UK
    Organization: Cisco Meraki
    Customer Success Manager (CSM) has to take the ownership of Cisco Meraki’s white glove customer success program and will have to drive high customer value by bringing the best ideas, innovations, and capabilities. The CSM will be responsible for collaborating with the cross-functional groups across the organization to further develop customer relationships and ensure Meraki customers are realizing the most possible value from their investment. Develop and maintain long­term relationships with stakeholders by networking with customers and the different groups within the organization.  
    Apply here: https://meraki.cisco.com/jobs#2032827
     
     
    Role: Customer Success Manager
    Location: Gurugram/Gurgaon, India
    Organization:inFeedo
    Infeedo is seeking a CSM who can demonstrate excellent customer retention skills with an ability to translate business needs into product specifications. You will have to act as the voice of the customers and build long-lasting customer relationships that create deep customer satisfaction and product adoption. 
    Apply here: https://infeedo.recruitee.com/o/customer-success-manager-gurugram

    client success manager

    Customer Success Manager

    Enterprise Customer Success Manager

    Mid Market Customer Success Manager

    Strategic Customer Success Manager

    Talent Team
    Posted By SmartKarrot’s
    Talent Team
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  • May 22 – Customer Success Jobs
    Talent Team
    Talent Team
    May 22, 2020

    Role: Customer Success Manager
    Location:  Remote, US
    Organization: ON24
    Customer Success Manager(CSM) is responsible for the relationship between ON24 and its clients. This role is responsible for the effective and successful coordination of setup, implementation, training and maintenance on various ON24 Products and Platforms, as well as partner products. 
    Apply here: http://jobs.jobvite.com/on24/job/osOXbfw8
     
     
    Role: Customer Success Manager
    Location:  San Carlos, CA, US
    Organization: Bluescape Software
    Customer Success Managers at Bluescape have a breadth of customer-facing responsibilities, serving as key liaisons throughout the deployment and ensuing implementation. In this role, you will be responsible for ensuring customer success by drawing on your project management capabilities, networking abilities, and critical thinking skills. While you will be expected to work independently with customers at all levels, you will also be a major contributor to the Customer Success team and the overall Bluescape organization.   
    Apply here: https://boards.greenhouse.io/1223/jobs/4646238002
     
     
    Role: Customer Success Manager (Detroit)
    Location:  Dearborn, MI, US
    Organization: Bluescape Software
    Customer Success Managers at Bluescape have a breadth of customer-facing responsibilities, serving as key liaisons throughout the deployment and ensuing implementation. In this role, you will be responsible for ensuring customer success by drawing on your project management capabilities, networking abilities, and critical thinking skills. While you will be expected to work independently with customers at all levels, you will also be a major contributor to the Customer Success team and the overall Bluescape organization.   
    Apply here: https://boards.greenhouse.io/1223/jobs/4719882002
     
     
    Role: Enterprise Customer Success Manager
    Location:  San Francisco or Denver, US
    Organization: CircleCI
    In this role, you will be the key point of contact for the customers, helping to ensure they maximize the value they receive from solutions and cultivating a successful long-term partnership. You will ensure CircleCI is actively partnering with customers to develop a deep understanding of their business, unique challenges, and the required outcomes to be successful.  
    Apply here: https://boards.greenhouse.io/circleci/jobs/4517441002
     
        
    Role: Customer Success Manager
    Location: Stockholm, Sweden
    Organization: Universal Avenue
    In this role, you will build exceptional post-sales and delivery, processes of onboarding and support to meet as well as exceed customer expectations. Leverage evangelists and advocates among the customer base. Also, leverage data and synthesize customer feedback to identify opportunities and build customer loyalty. Through targeted initiatives (eg loyalty program and vertical communities) drive customer uptake, retention and uniquely position the UA offering vertically.  
    Apply here: https://careers.universalavenue.com/jobs/769695-customer-success-manager
     
     
    Role: Client Success Manager
    Location: Amsterdam, Noord-Holland, Netherlands
    Organization: NS8 Inc
    The Client Success Manager will help maintain existing business relationships and assist the team with onboarding new clients. Help customers to better utilize the full capabilities of the products and collaborate with internal team to both improve customer service and enhance client satisfaction.  
    Apply here: https://www.ns8.com/en-us/careers/jobs/4073741003
     
     
    Role: Senior Customer Success Manager
    Location: Shinjuku-ku, 13, Japan 
    Organization: Digital River
    In this role, you will build and maintain effective long-term relationships and a high level of satisfaction with key executive-level decision-makers and influencers at assigned key customer accounts. Drive adoption of revenue expansion opportunities within assigned accounts and their community through communications, programs and other activities as needed, collaborating with marketing, business development and support.
    Apply here: https://digitalriver.csod.com/ux/ats/careersite/5/home/requisition/278?c=digitalriver

    client success manager

    Customer Success Manager - Remote

    Enterprise Customer Success Manager

    senior customer success manager

    Talent Team
    Posted By SmartKarrot’s
    Talent Team
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