Customer Success Intelligence Podcast

The customer success podcast with ideas, insights and inspirations
for modern customer success teams.

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    Podcast List

    Episode Duration Speaker
    23 The Impact of Net Revenue Retention (NRR) on Your SaaS Business 1:52
    • Andreas Knoefel Thought Leader & Strategic Advisor, CSTuners
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    22 The Key to Achieving Sustainable User Adoption 1:46
    • Sue Nabeth Moore Co-Founder, Success Chain
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    20 Augmented Intelligence for Mitigating Customer Churn 1:40
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    • Irit Eizips Chief Customer Officer & CEO, CSM Practice
    19 The Importance of Adaptable Processes for Customer Success 2:03
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    • Peter Armaly Senior Director, Customer Success, Oracle
    18 The Role of Product Usage Data in Mitigating Customer Churn 1:57
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    • Irit Eizips Chief Customer Officer & CEO, CSM Practice
    17 Evangelizing Customer Success Externally and Internally 1:50
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    • Alan Fecamp Director of PIE

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