Customer Success Intelligence Podcast

The customer success podcast with ideas, insights and inspirations
for modern customer success teams.

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    Podcast List

    Episode Duration Speaker
    26 The Evolution of AI-Powered Customer Success 01:32
    • Irit Eizips Chief Customer Officer & CEO, CSM Practice
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    25 Customer Success: From “Churn Buster” to “Earn Booster” 01:12
    • Sue Nabeth Moore Co-Founder, Success Chain
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    24 What Was the Hottest CS Topic in 2021? 02:03
    • Irit Eizips Chief Customer Officer & CEO, CSM Practice
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    23 The Impact of Net Revenue Retention (NRR) on Your SaaS Business 1:52
    • Andreas Knoefel Thought Leader & Strategic Advisor, CSTuners
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    22 The Key to Achieving Sustainable User Adoption 1:46
    • Sue Nabeth Moore Co-Founder, Success Chain
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    20 Augmented Intelligence for Mitigating Customer Churn 1:40
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    • Irit Eizips Chief Customer Officer & CEO, CSM Practice

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      Resources & Insights

      NEW MICRO-PODCAST!

      Customer Success Intelligence Podcast

      In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

      Articles & Blog

      Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

      Customer Success Surveys

      We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

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