Customer Success Intelligence Podcast

The customer success podcast with ideas, insights and inspirations
for modern customer success teams.

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    Podcast List

    Episode Duration Speaker
    14 A Customer Success Platform Serves Diverse Stakeholders and Needs 2:04
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    • Rick Adams Founder & CEO, PracticalCSM
    13 Common CS Hiring Mistakes and How to Avoid Them 1:22
    • Alan Fecamp Director of PIE
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    12 The Key Questions Every Customer Success Leader Must Answer 1:44
    • Marty Kaufman Founder & Principal, Infinipoint
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    11 The Role of Data in Customer Success Management 1:00:14
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    • Rick Adams Founder & CEO, PracticalCSM
    10 Customer Success Is about Being a Trusted Advisor 1:34
    • Jennifer Chiang Head of Customer Success, Yup Technologies Inc.
    • Anshi Bhadoria Director, Partner Success, SmartKarrot Inc.
    09 The Difference between Business Intelligence and Customer Intelligence 1:46
    • Prithwi Dasgupta Founder & CEO, SmartKarrot
    • Rick Adams Founder & CEO, PracticalCSM

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      Resources & Insights

      NEW MICRO-PODCAST!

      Customer Success Intelligence Podcast

      In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

      Articles & Blog

      Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

      Customer Success Surveys

      We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

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