Cisco Customer Experience Advanced Specialization with SmartKarrot
The preferred customer success technology partner for Cisco Partners
to fast-track Cisco Customer Experience Specialization
Cisco Customer Experience Specialization
Cisco’s Customer Experience Specialization enables Cisco Partners to be recognized as trusted providers in an increasingly SaaS and recurring revenue marketplace. The specialization also entitles partners to significant incentives and rebates from Cisco.
A critical step in passing the Specialization Audit is demonstrated customer success capabilities.
As a trusted customer success technology partner, SmartKarrot helps Cisco Partners satisfy every critical tool requirement and earn their CX Specialization faster.
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Surpass Cisco Customer Experience Specialization
Requirements with SmartKarrot
Meet Tools Requirements
Meet all critical tool capabilities requirement for CX Specialization faster and more efficiently with SmartKarrot’s comprehensive customer success platform.
- Playbooks
- Customer Profiles
- Customer Monitoring
- Upsell Opportunities and Churn Risk
- Custom Triggers
- Product Engagement
- Customer Health Scores
Deliver world-class customer success at scale
Get 360°
Customer View
Get all customer data and actionable insights in a single view to deliver personalized experiences.
Streamline
Onboarding
Deliver, track, and automate personalized onboarding journeys at scale to jumpstart customer success.
Increase Product
Adoption
Monitor product usage across segments to drive adoption and make informed product success decisions.
Enhance Customer
Experience
Deliver best-in-class experiences across the journey to increase customer satisfaction and loyalty.
Predict & Prevent
Churn
Proactively identify at-risk customers and take timely, preventive actions to minimize churn risk.
Drive Upsells &
Cross-sells
Easily identify and act on cross-sell and upsell opportunities to drive account expansion and growth.
Foster Customer
Advocacy
Turn your customers into engaged advocates and leverage their authentic voices to help drive growth
Improve Team
Efficiency
Empower your team with all the data, actionable insights, and automation to improve productivity.
Easy to adopt and use. 
Fast deployment, no dependencies. 
Customizable to your exact needs. 
Trusted, top-rated.
“Such visibility helps us take targeted swift actions and increase the adoption of our features. It has made a difference to the way we work!”
Dheeraj Sharma, Founder & CEO
“SmartKarrot helps in capturing and tracking user behaviors based on events and that can trigger personalized communication to the targeted audience.”
