The preferred customer success technology partner for Cisco Partners
to fast-track Cisco Customer Experience Specialization
Cisco’s Customer Experience Specialization enables Cisco Partners to be recognized as trusted
providers in an increasingly SaaS and recurring revenue marketplace. The specialization also
partners to significant incentives and rebates from Cisco.
A critical step in passing the Specialization Audit is demonstrated customer success capabilities.
As a trusted customer success technology partner, SmartKarrot helps Cisco Partners satisfy every critical tool requirement and earn their CX Specialization faster.
Meet all critical tool capabilities requirement for CX Specialization faster and more efficiently with SmartKarrot’s comprehensive customer success platform.
Get all customer data and actionable insights in a single view to deliver personalized experiences.
Deliver, track, and automate personalized onboarding journeys at scale to jumpstart customer success.
Monitor product usage across segments to drive adoption and make informed product success decisions.
Deliver best-in-class experiences across the journey to increase customer satisfaction and loyalty.
Proactively identify at-risk customers and take timely, preventive actions to minimize churn risk.
Easily identify and act on cross-sell and upsell opportunities to drive account expansion and growth.
Turn your customers into engaged advocates and leverage their authentic voices to help drive growth
Empower your team with all the data, actionable insights, and automation to improve productivity.
“Such visibility helps us take targeted swift actions and increase the adoption of our features. It has made a difference to the way we work!”
“SmartKarrot helps in capturing and tracking user behaviors based on events and that can trigger personalized communication to the targeted audience.”