Automate your alerts based on every events, accounts or CSMs and access under notifications on your dashboard. Automation allows CSMs to scale sneak-peak into all of their accounts in no time and drive customer success operations efficiently.
Access your entire task management platform straight from SmartKarrot dashboard. Create and manage tasks for your entire team. We provide you seamless experience to bring efficiency and scale to your team.
Track critical tasks and milestones across multiple functions. Chase that upsell opportunity down, manage that escalation!
Create trigger driven communication and guidance within your product and real time. Create great experiences for all - first time user to power user.
Deliver consistent customer
experiences and repeatable success with step-by-step prescriptive best
Create right operational view across financials, CRM, support and usage.
Get insights by phases, subscription
tiers and drill down by CSM portfolios.
Configure multi-category survey
and pulse feedback. Manage feature
feedback, CSAT, NPS using our
powerful trigger driven engine.
Drive adoption and usage
through the lifecycle.
Leverage trigger driven
Every touchpoint matters.
in-application to make the
experience real time.
Get granular. Create population
sets across accounts and
user base. Event, trigger,
demographics, device, browser.
We have you covered!
Make this relevant for you.
Easy configuration across
parameters and phases.
Manage your tech-touch
Easy configurations for
Stakeholder change, usage drop,
contract expiration, milestones
missed are all early indicators.
Create flexible and complex
Save time and be more proactive
and less reactive with over 20+
real-time, automated alerts, and
identify at-risk clients and growth
opportunities with ease.
Save time and effort while
managing, analyzing, and
optimizing your customer
interactions with touchpoint