From complex customer surveys, NPS and simple pulse feedbacks - you can configure all to appear within your product. You no longer need to force your customers to go outside your ecosystem to provide feedback.
Configure trigger driven feedbcak loops to drive sentiment around new feature, first time usage etc. Drive customer usage behaviors across the different phases - from onboarding to advocacy.
Easy configurations allow you to customize all aspects of the feedback process per your brand and design guidelines.
The feedback process itself is an important touchpoint in tha overall customer experience. Ask the relevant feedback at the right time to the right people.
Deliver consistent customer
experiences and repeatable success with step-by-step prescriptive best
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Create right operational view across financials, CRM, support and usage.
Get insights by phases, subscription
tiers and drill down by CSM portfolios.
Get granular. Create population
sets across accounts and
user base. Event, trigger,
demographics, device, browser.
We have you covered!
Every touchpoint matters.
in-application to make the
experience real time.
Drive adoption and usage
through the lifecycle.
Leverage trigger driven
Make this relevant for you.
Easy configuration across
parameters and phases.
Manage your tech-touch
Easy configurations for
Who does what by when?
Create, manage and track tasks
across teams. Integrate your
task management tool for a
Stakeholder change, usage drop,
contract expiration, milestones
missed are all early indicators.
Create flexible and complex
Save time and be more proactive
and less reactive with over 20+
real-time, automated alerts, and
identify at-risk clients and growth
opportunities with ease.
Save time and effort while
managing, analyzing, and
optimizing your customer
interactions with touchpoint