Customer Success Early Warning System To Avoid Surprises

Acess Real-Time Indicators Straight From Your Dashboard

Your platform dashboard is the coffee view that you need to gear up for the day. Access all real-time alerts in a single view. Automate your customer success early warning system.

Create Complex And Nested Alerts To Derive The Right Indicator

Turn the lagging indicators into leading indicators by creating complex rules across stakeholders changes, usage drop, contract expiration, milestones and many more.

Take Actions Instantly From The Early Warning View

Let the alert not be wasted. Take action straight from your dashboard - create task, a ticket, send a communication, notify team, or dive deeper to get the root cause. Everything that you need to turn red to green!

Check Out Other Related Features

PLAYBOOKS
(SUCCESS PLAYS)

Deliver consistent customer experiences and repeatable success with step-by-step prescriptive best practices.

Learn More

AUGMENTED
INTELLIGENCE

Improve customer success operations with humanized tech intelligence to deliver unparalleled outcomes.

Learn More

360 VIEW OF
CUSTOMER

Create right operational view across financials, CRM, support and usage. Get insights by phases, subscription tiers and drill down by CSM portfolios.

Learn More

CUSTOMER
SURVEY

Configure multi-category survey and pulse feedback. Manage feature feedback, CSAT, NPS using our powerful trigger driven engine.

Learn More

PRODUCT ADOPTION

Drive adoption and usage through the lifecycle. Leverage trigger driven in-application guidance.

Learn More

CUSTOMER
CAMPAIGNS

Every touchpoint matters. Configure multi-channel communication including in-application to make the experience real time.

Learn More

CUSTOMER
SEGMENTATION

Get granular. Create population sets across accounts and user base. Event, trigger, demographics, device, browser. We have you covered!

Learn More

CUSTOMER
HEALTH DASHBOARD

Make this relevant for you.
Easy configuration across
parameters and phases.

Learn More

CUSTOMER SUCCESS
AUTOMATION

Manage your tech-touch customers end-end. Easy configurations for multi-channel touchpoints.

Learn More

CUSTOMER SUCCESS
OPERATIONS

Who does what by when? Create, manage and track tasks across teams. Integrate your task management tool for a seamless experience.

Learn More

ACCOUNT
INTELLIGENCE

Save time and be more proactive and less reactive with over 20+ real-time, automated alerts, and identify at-risk clients and growth opportunities wit

Learn More