The Gainsight Alternative

Customer Success Simplified.

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SmartKarrot-A-Gainsight alternative
Gainsight alternative

SmartKarrot,
The Gainsight Alternative.

Too Complex To Manage?

SmartKarrot offers comprehensive yet simplified customer success platform to meet all your needs around Customer Health Score, task management, engagement management, tickets management, financial tracker , trends as well as alerts and reminders. Automate all your communications and use your time towards more strategic activities. SmartKarrot, a wonderful alternative to complex platforms like Gainsight.

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Cost-effective option
Less complex Gainsight competitor

Is It Worth Your Money?

SmartKarrot offers all features to all tiers. No charges for custom integrations. There is no fear of losing out! There are no hidden charges. SmartKarrot is guaranteed value for your money!

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No One Size Fits All.
Are You Stuck?

SmartKarrot offers customizable dashboard, widgets, workflows, parameters and much more. Every aspect of your customer success platform needs to align to your business. Because your business is unique. Your proposition is unique. So are your customers! SmartKarrot offers unmatched flexibility compared to Gainsight and others.

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Gainsight competitor
Customer Success Gainsight

Fear Of Being
A Prisoner Account?

Are you not entirely satisfied, nor seeing enough value, but continue to stay engage and pay for the platform that doesn’t add value to you? Look nowhere else, switch to SmartKarrot. Try the platform for free for two weeks and see it working for you before you spend a dime. SmartKarrot is entirely customizable to align to your needs to be able to bring value to your business.

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Worried About Data
Security and Privacy?

SmartKarrot is GDPR compliant solution and we are highly sensitive to data privacy and security laws. However, if your business demands utmost security and privacy of data, we offer Private Cloud solutions as well. Deploy our solution in a Private Cloud model and do not share technical infrastructure either! SmartKarrot is a well-rounded alternative to all other customer success platforms.

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Gain sight
Customer Success Integration

Features - Save Time and
Reduce Stress

SmartKarrot - We update our platform with new features at very regular intervals to improve the life of customer success teams by removing complexity, guesswork out of their daily life. Our product upgrade life cycle is frequent, faster, robust, secure, and targeted towards customer feedback.

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The less complex
and cost effective
Gainsight Alternative

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Reduce Churn And
Grow Accounts

Proactively identify at risk and opportunity accounts.

Convert your trial customers.

Plan and execute for your high-touch and tech-touch customers.

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Drive Onboarding
Effectiveness

Track and measure onboarding phases.

Design various touchpoints for the onboarding phase.

Personalize the onboarding experience for stakeholders.

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Improve Team
Productivity

Create and manage tasks for cross functional teams.

Single simplified 360 view to keep your customers at the center.

Automate actions to improve productivity.

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Increase Product
Adoption

Influence users to use your product the right way.

Track key features and drop-offs.

Manage in-application guidance and product feedback.

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Enhance Customer
Experience

Manage and influence each digital touch point positively.

Automate personalized reactions to customer behavior.

Manage experience across the journey.

Resources & Insights

NEW MICRO-PODCAST!

Customer Success Intelligence Podcast

In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

Listen wherever you get your podcasts.

View Episodes

Articles & Blog

Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

View Blog

Customer Success Surveys

We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

View Results

Take SmartKarrot for a spin

See how SmartKarrot can help you deliver
winning customer outcomes at scale.

Book a Demo