Comprehensive Feature
Heatmaps And Drill Downs
Simple views to see which of your features are used most and least. Do you want to influence and guide your users? With SmartKarrot, you can.
Identify And Arrest
Drop-Offs
Find out which events drive most usage. Capture drop-offs easily and take appropriate action. Few clicks to identify, few clicks to configure. drive SaaS product adoption through SmartKarrot!
Where Is Everyone?
Get real time feeds on usage. Our success oriented architecture enables you to connect the dots seamlessly from getting the right insights to taking the appropriate action.
Check out other
related features
360 VIEW OF
CUSTOMER
Create right operational view across financials, CRM, support and usage.
Get insights by phases, subscription
tiers and drill down by CSM portfolios.
LEARN MORE 
CUSTOMER
SEGMENTATION
Get granular. Create population
sets across accounts and
user base. Event, trigger,
demographics, device, browser.
We have you covered!
LEARN MORE 
CUSTOMER
CAMPAIGNS
Every touchpoint matters.
Configure multi-channel
communication including
in-application to make the
experience real time.
LEARN MORE 
CUSTOMER
SURVEY
Configure multi-category survey
and pulse feedback. Manage feature
feedback, CSAT, NPS using our
powerful trigger driven engine.
LEARN MORE 
CUSTOMER
HEALTH DASHBOARD
Make this relevant for you.
Easy configuration across
parameters and phases.
LEARN MORE 
CUSTOMER SUCCESS
AUTOMATION
Manage your tech-touch
customers end-end.
Easy configurations for
multi-channel touchpoints.
LEARN MORE 
CUSTOMER SUCCESS
OPERATIONS
Who does what by when?
Create, manage and track tasks
across teams. Integrate your
task management tool for a
seamless experience.
LEARN MORE 
EARLY WARNING
SYSTEM
Stakeholder change, usage drop,
contract expiration, milestones
missed are all early indicators.
Create flexible and complex
alert rules.
LEARN MORE 