Simple views to see which of your features are used most and least. Do you want to influence and guide your users? With SmartKarrot, you can.
Find out which events drive most usage. Capture drop-offs easily and take appropriate action. Few clicks to identify, few clicks to configure. drive SaaS product adoption through SmartKarrot!
Get real time feeds on usage. Our success oriented architecture enables you to connect the dots seamlessly from getting the right insights to taking the appropriate action.
Deliver consistent customer
experiences and repeatable success with step-by-step prescriptive best
Improve customer success operations with humanized tech intelligence to deliver unparalleled outcomes.LEARN MORE
Create right operational view across financials, CRM, support and usage.
Get insights by phases, subscription
tiers and drill down by CSM portfolios.
Get granular. Create population
sets across accounts and
user base. Event, trigger,
demographics, device, browser.
We have you covered!
Every touchpoint matters.
in-application to make the
experience real time.
Configure multi-category survey
and pulse feedback. Manage feature
feedback, CSAT, NPS using our
powerful trigger driven engine.
Make this relevant for you.
Easy configuration across
parameters and phases.
Manage your tech-touch
Easy configurations for
Who does what by when?
Create, manage and track tasks
across teams. Integrate your
task management tool for a
Stakeholder change, usage drop,
contract expiration, milestones
missed are all early indicators.
Create flexible and complex
Save time and be more proactive
and less reactive with over 20+
real-time, automated alerts, and
identify at-risk clients and growth
opportunities with ease.
Save time and effort while
managing, analyzing, and
optimizing your customer
interactions with touchpoint