Customer Success | 6 MIN READ The Top 10 Customer Journey Mapping Tools for Chief Customer Officers (CCOs) Jul 15, 2022 Are you aware of the top customer journey mapping tools that are useful for CCOs... Read More |
Customer Success | 9 MIN READ 10 Questions New Chief Customer Officers Must Ask Themselves Jul 6, 2022 Are you aware of the questions that new Chief Customer Officers must ask themsel... Read More |
Customer Success | 6 MIN READ A CCO’s Guide on Presenting to the Board of Directors Apr 27, 2022 As a CCO, have you ever tried presenting your thoughts to the C-Suite but were n... Read More |
Customer Success | 7 MIN READ 7 Key C-Suite Roles in a Truly Customer-Centric Executive Team Apr 21, 2022 In this write-up, we have discussed the key C-Suite roles that are mandatory to ... Read More |
Customer Success | 7 MIN READ The Chief Customer Officer’s Guide to Creating a Culture of Customer Delight Mar 24, 2022 How can CCOs create a culture of customer delight? Let us find an answer to this... Read More |
Customer Success | 7 MIN READ Chief Customer Officer: A Direct Competition to Chief Marketing Officer or a Resourceful Ally Feb 25, 2022 In this write-up, we discuss whether CCO is a direct competitor of chief marketi... Read More |
Customer Success | 7 MIN READ The Chief Customer Officer’s Guide to Achieving Team Alignment Feb 22, 2022 Here is our interesting take on how a chief customer officer (CCO) can achieve t... Read More |
Customer Success | 10 MIN READ The Rise of the Chief Customer Officer (CCO) as a Change Agent Feb 21, 2022 The horizon of the CCO designation is expanding. In this write-up, I have focuss... Read More |
Customer Success | 6 MIN READ 7 CCO Principles That Can Help You Create a United Leadership Team Feb 14, 2022 Creating a united leadership team is a must for every organization. This write-u... Read More |
Customer Success | 9 MIN READ The CCO’s Guide to Winning Budget for Customer Success Feb 9, 2022 Here is our guide for every CCO to create a winning budget for customer success.... Read More |
Customer Success | 6 MIN READ How to Become the Chief Customer Officer (CCO)? A Guide for CS Professionals Jan 7, 2022 Do you want to become a Chief Customer Officer (CCO)? If yes, check out this blo... Read More |
Customer Success | 11 MIN READ Reasons That Make Customer Success a Must to be Represented at C-Suite Level Oct 29, 2021 Should customer success be represented at the C-Suite level? Let’s find out th... Read More |