Customer Success | 6 MIN READ A CCO’s Guide on Presenting to the Board of Directors Apr 27, 2022 As a CCO, have you ever tried presenting your thoughts to the C-Suite but were n... Read More |
Customer Success | 7 MIN READ 7 Key C-Suite Roles in a Truly Customer-Centric Executive Team Apr 21, 2022 In this write-up, we have discussed the key C-Suite roles that are mandatory to ... Read More |
Customer Success | 7 MIN READ The Chief Customer Officer’s Guide to Creating a Culture of Customer Delight Mar 24, 2022 How can CCOs create a culture of customer delight? Let us find an answer to this... Read More |
Customer Success | 7 MIN READ Chief Customer Officer: A Direct Competition to Chief Marketing Officer or a Resourceful Ally Feb 25, 2022 In this write-up, we discuss whether CCO is a direct competitor of chief marketi... Read More |
Customer Success | 7 MIN READ The Chief Customer Officer’s Guide to Achieving Team Alignment Feb 22, 2022 Here is our interesting take on how a chief customer officer (CCO) can achieve t... Read More |
Customer Success | 10 MIN READ The Rise of the Chief Customer Officer (CCO) as a Change Agent Feb 21, 2022 The horizon of the CCO designation is expanding. In this write-up, I have focuss... Read More |
Customer Success | 6 MIN READ 7 CCO Principles That Can Help You Create a United Leadership Team Feb 14, 2022 Creating a united leadership team is a must for every organization. This write-u... Read More |
Customer Success | 9 MIN READ The CCO’s Guide to Winning Budget for Customer Success Feb 9, 2022 Here is our guide for every CCO to create a winning budget for customer success.... Read More |
Customer Success | 6 MIN READ How to Become the Chief Customer Officer (CCO)? A Guide for CS Professionals Jan 7, 2022 Do you want to become a Chief Customer Officer (CCO)? If yes, check out this blo... Read More |
Customer Success | 11 MIN READ Reasons That Make Customer Success a Must to be Represented at C-Suite Level Oct 29, 2021 Should customer success be represented at the C-Suite level? Let’s find out th... Read More |
Customer Success | 6 MIN READ Chief Customer Officer vs. Head of Customer Success: What’s the Difference? Dec 3, 2020 What stays common between each member of your customer success company is the ne... Read More |
Customer Success | 10 MIN READ Chief Customer Officer: The Roles and Responsibilities of a Modern CCO Sep 10, 2020 Looking for a career as a Chief Customer Officer? In this article, we have menti... Read More |