Customer Success | 5 MIN READ Top Customer Success Communities 2022: The Ultimate List Jun 24, 2021 The ultimate guide to the best Customer Success Communities out there for global... Read More |
Customer Success | 6 MIN READ A Practical Guide to Data-Driven Customer Success using SmartKarrot Jun 22, 2021 Intelligently simplify and manage your customer success solutions with SmartKarr... Read More |
Customer Success Leadership | 5 MIN READ Developing Leaders for Customer Success May 3, 2021 Foundations of holistic customer success leadership development and key question... Read More |
Customer Success | 6 MIN READ CSM-to-CSM Account Handoffs: A Guide to Perfect Customer Success Account Transitions Feb 5, 2021 Customer success account transition is a very fragile stage with respect to cust... Read More |
Customer Success | 8 MIN READ How to Implement and Succeed with CS Playbooks? Jan 29, 2021 Customer Success (CS) playbooks optimize customer experience and improve how ser... Read More |
Customer Success | 20 MIN READ Top 50 Customer Success Influencers 2021 Jan 5, 2021 Meet the leading Customer Success influencers and thought leaders who are helpin... Read More |
Customer Success | 6 MIN READ Top Customer Success Alerts and Notifications to be Automated Oct 27, 2020 At the core of any customer success role is the need to ensure customers who hav... Read More |