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Published July 31, 2020
Role: Enterprise Account ExecutiveLocation: Remote, USOrganization: TalkdeskIn this role, you will need to develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short and long-term for your coverage model. Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for the region’s market segmentation and targeted accounts.Apply here: https://www.talkdesk.com/careers/td/remote-us)/sales/enterprise-account-executive-atlanta-2127766?gh_jid=2127766 Role: Customer Success ManagerLocation: Durham, NC/Remote, USOrganization: YemboThe Customer Success Manager has dual responsibilities, to onboard their customers and to help them set up for success and deepen relationships with the existing customers to drive usage of the product. You will be responsible for building and improving all processes related to customer on-boarding, growth and overall success with Yembo. Apply here: https://yembo.breezy.hr/p/220385ef5a23-customer-success-manager-remote-eastern-us?source=yembo.ai/careers Role: Strategic Account ManagerLocation: Somerville, USOrganization: SmartBearThe Enterprise Account Manager role within SmartBear is an integral part of their continued success. You will have to act as a trusted advisor to the most prestigious clients, driving both the client success and that of SmartBear. You will be responsible for finding both new opportunities and well as increasing retention with the range of SmartBear solutions already deployed. Apply here: https://jobs.lever.co/smartbear/c7e40e0d-27b1-4b1c-9db4-eaa661c53f82 Role: Customer Success Manager Location: Berlin, GermanyOrganization: AvriosIn this role, You will become a core member of the Berlin-based CS team, master the challenges of high growth and help further shape the growth trajectory. Be responsible for the most crucial time in the customer lifecycle – the time right after the signature when it comes to successfully ensuring a smooth implementation of the software and engagement. Apply here: https://www.avrios.com/join-us/?gh_jid=4658374002 Role: Customer Success ManagerLocation: Rome, ItalyOrganization: PersadoDevelop, deliver and present to customers sales materials, product demonstrations, business reviews and status updates. Interact and drive other Persado departments to keep the customer satisfied during the execution of assigned projects. Apply here: https://boards.greenhouse.io/persado/jobs/2037267 Role: Client Success Manager – VerticaLocation: Moscow, RussiaOrganization: Micro FocusIn this role at Microfocus, You will have to develop and nurtures senior management relationships with the customer while owning customer operational relationship. Understand customers at local, country, region & WW level to analyze delivery requirements & contribute to customer strategic business plan.Apply here: https://jobs.microfocus.com/global/en/job/7014226/Client-Success-Manager-Vertica
Published July 30, 2020
Role: Customer Success ManagerLocation: Austin, TX, USOrganization: Punchh Punchh is looking for a CSM, who can own a portfolio of client accounts of brands in the verticals that Punchh currently has customers. You will be responsible for managing the success of the relationship for long-term value and also ensuring their customers’ success with the Punchh platform. Manage the post-sales delivery and on-boarding/launch besides guiding a successful completion of implementation efforts, continued platform adoption, identifying potential future add-ons and other basic platform support initiatives. Ensure retention and renewals. Apply here: https://punchh.com/careers/4329572002/?gh_jid=4329572002 Role: Customer Success ManagerLocation: Reston, VA, USOrganization: Acumatica In this role, You will have to contribute to the continued success of the customers and partners. You will be a part of a training program for CSMs of the partners on best practices and overall excellence. You will be responsible for handling customer escalations and coordinating with needed resources across departments, to final resolution. Drive customer satisfaction, adoption, retention and renewals. Apply here: https://acumatica.applytojob.com/apply/jobs/details/RqHpE4K92R Role: Customer Success Manager – SMB (East)Location: Newyork, USOrganization: LaunchDarklyDevelop, manage and execute scalable programs for the customers based on adoption, growth and retention goals. Leverage the programs to support the business which will focus on all of LaunchDarkly’s SMB and low-touch customers. Scalability, repeatability and reach should be the main focus of your business. You will be leading the charge on their efforts towards a complete account coverage and engagement strategy starting with the framework. Identify retention, risk and expansion opportunities in accounts. Partner with Account Executives to close expansion deals. Apply here: https://jobs.lever.co/launchdarkly/383ae869-732d-42b5-8965-982f61b6c981 Role: Vice President of Customer Success and Implementation, EMEALocation: London, UKOrganization: Dataiku Dataiku is seeking someone who can define and realize customer engagement models and growth strategies, ensuring customer retention, expansion and contributing to the revenue growth of the region. Contribute to the new and innovative approaches to engage with the customers, influencing Dataiku’s global strategy, with the autonomy to experiment and test within the EMEA region. Apply here: https://www.dataiku.com/company/careers/bf9f5a29-67d9-4e8d-9b3d-0b31421817ad/ Role: Senior Customer Success ManagerLocation: London, UKOrganization: BranchIn this role, you will have to regularly engage with the customers to drive success through initial on-boarding, product adoption, retention, and identifying value-add features. Provide business, technical, and product knowledge in support of post-sales activities in order to ensure customer happiness. Demonstrate how marketing teams and mobile app developers can utilize Branch in a variety of ways through training, demos and strategy sessions. Apply here: https://branch.io/careers/apply/?gh_jid=1746414 Role: Enterprise Account ExecutiveLocation: SingaporeOrganization: Rubrik, Inc.In this role at Rubrik, You will have to develop and manage the sales pipeline to move a large number of strategic transactions through the sales process. Identify and close new opportunities for growth working with a mix of mid-enterprise accounts. Execute sales plans for the assigned territories to meet and exceed quota through prospecting, qualifying, managing and closing sales opportunities. Provide the feedback to the Rubrik, Inc. management about the local market opportunity and identification of new business opportunities and channel partnerships. Apply here: https://www.rubrik.com/en/company/careers/departments/job.2196315.54284
Published July 29, 2020
Role: Jr Customer Success ManagerLocation: Remote, USOrganization: QuidThe main aim of the Junior CSM is to implement the Customer Success business by delivering outstanding onboarding, support, and ongoing education. You will be responsible for onboarding customers and resolving customer questions and issues. You will be part of the Customer Success Response function. Act as a liaison between the customers, team leads, and the development team in order to provide feedback on roadmap features, customer feedback, and new product releases. Apply here: https://boards.greenhouse.io/quid/jobs/2269873 Role: Client Success SpecialistLocation: Newyork, USOrganization: CheqIn this role, you will own a portfolio of clients. You will have to guide the clients and maximize the value from CHEQ’s award-winning click fraud blocking solution. You will act as a trusted advisor and the face of the company for the clients. Manage the onboarding of new customers and build strong customer relationships by maintaining high levels of engagement. Apply here: https://www.comeet.com/jobs/cheq/65.005/client-success-specialist/01.81C Role: Customer Success ManagerLocation: Remote, East Coast, USOrganization: ExabeamThe Customer Success Manager is responsible for developing and expanding customer relationships that promote retention and loyalty leading to a successful renewal. As a CSM at Exabeam, you will be responsible for ensuring the successful adoption of Exabeam solutions which will lead to world-class customer experience and customer retention. Apply here: https://jobs.lever.co/exabeam/f9bc4795-d847-444e-81c8-c5c096cd9038 Role: Customer Success ManagerLocation: Liverpool, England, UKOrganization: Reputation.comIn this role, you will be interfacing with customers and advising on best strategies for a successful online reputation management program and working closely with engineering and product teams on customer product implementation and feature requests. Ensure Customer Satisfaction and retention.Apply here: https://apply.workable.com/reputation/j/4ED3E12F44/ Role: Customer Success ManagerLocation: Remote, UK or GermanyOrganization: RasaRasa is looking for a CSM who can help their customers in solving their problems, encourage adoption and expansion as well as derive maximum value from rasa products. You will have to work closely with fellow Customer Success Managers, Account Executives and Customer Success Engineers to ensure customers achieve their goals, advise them on best practices and act as the voice of the customers internally. Apply here: https://boards.greenhouse.io/rasa/jobs/4664774002 Role: Customer Success Manager – China and SEALocation: Shanghai, ChinaOrganization: MendixIn this role, you will have to understand the client decision making process and organization structure and then lead the customer through their own customer journey leveraging best practices and expert advice. Apply here: https://jobs.lever.co/mendix/063d21fb-56e2-4554-91d1-91b3f69e9e2a
Published July 28, 2020
Role: Customer success managerLocation: Boulder, Colorado, USOrganization: FloifyBeing a CSM at Floify, You will be responsible for strategic account management besides building and maintaining relationships with key decision-makers. Manage the on-boarding, rollout, and account management from sales to renewals. Facilitate account growth and promote customer priorities, strategic initiatives as well as operational goals. Ensure customer success and product adoption. Apply here: https://floify.bamboohr.com/jobs/view.php?id=2 Role: Customer Success Manager- SMBLocation: Boston or Remote, USOrganization: Cobalt.ioThis role will be reporting to the Manager of Customer Success. Work with customers to establish business goals or other key performance indicators and aid the customers in achieving their goals. You will be working with their SMB Team to drive value with every customer interaction; leading the customers and Cobalt to success. Identify and develop upsell opportunities. Apply here: https://cobalt.io/job?gh_jid=4805715002 Role: Customer Success Account ManagerLocation: Remote, USOrganization: EasyVistaEasyVista is seeking a Customer Success Account Manager who can manage the entire customer lifecycle and play a key role in helping all types of customers achieve success using EasyVista’s proven IT Service Management and Self Help SaaS solutions. Own the customer relationships and ensure increasing adoption, retention and satisfaction. This position will report to the Director of Sales, North America. Apply here: https://www.easyvista.com/careers Role: Customer Success Manager – US & EMEA MarketLocation: Barcelona, SpainOrganization: WorkatoIn this role, you will be working with customers to ensure the success and adoption of the Workato Intelligent Automation Platform. Develop and maintain strategic business relationships with enterprise customers to drive adoption and expansion in upselling and cross-selling. Serve as the primary point of escalation when customer issues arise, troubleshoot and ensure quick resolution. Apply here: https://boards.greenhouse.io/workato/jobs/4579905002 Role: Client Success ManagerLocation: Warsaw, PolandOrganization: TrustwaveIn this role, You will be the point of contact for customers and will be working to bring the right resources together in order to address and resolve service issues. You will have to work with the customers to identify, escalate and resolve service delivery issues, thereby increasing customer satisfaction. Work with the internal teams such as Engineering, Sales, Accounting and Finance as required to address or resolve customers concerns. Apply here: https://jobs.jobvite.com/trustwave/job/oBUXcfwo Role: Senior Customer success managerLocation: SingaporeOrganization: Red HatThe Red Hat is looking for a Senior Customer Success Manager who can work proactively with customers on optimizing their experience with Red Hat’s technologies. Your mission is to drive customer engagement, product adoption, and satisfaction besides ensuring that the customers are getting value from their Red Hat investment. You’ll be responsible for customer satisfaction throughout their journey with Red Hat from onboarding to the adoption, as well as advocacy resulting in reduced churn, increased retention, and account growth. Apply here: https://global-redhat.icims.com/jobs/80697/senior-customer-success-manager/job?hub=7
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